Prevention of Future Deaths reports · 2024

Gloria Linton

Regulation 28 report to prevent future deaths, reference 2024-0661, written 2 Dec 2024. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report2 Dec 2024
Reference2024-0661
DeceasedGloria Linton
CoronerOliver Longstaff
Coroner areaWest Yorkshire (East)
CategoryCare Home Health related deaths
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

OFFICE OF THE  
SENIOR CORONER 
for the County of West Yorkshire 
(Eastern District) 

His Majesty’s Coroner’s Office 
The Coroner’s Courts 
Burgage Square 
Wakefield WF1 2TS 

Telephone:

Email: 

REGULATION 28:  REPORT TO PREVENT FUTURE DEATHS 

NOTE: This form is to be used after an inquest. 

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS 
THIS REPORT IS BEING SENT TO: 

    1. Lifeway Care Ltd, Unit 7, Suite 705, Ashbrooke Pary, Parkside Lane, Leeds LS11 5SF 

CORONER 

I am Oliver Longstaff, Area Coroner for the Coroner area of West Yorkshire (Eastern District) 

CORONER’S LEGAL POWERS 

I make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 2009 and 
regulations 28 and 29 of the Coroners’ (Investigations) Regulations 2013. 

INVESTIGATION and INQUEST 

On 30/08/2022 I commenced an investigation into the death of Gloria Linton, aged 77. The 
investigation concluded at the end of the Inquest on 28/11/2024. The conclusion of the Inquest 
was a narrative conclusion, recording the cause of death as 1a) Pneumonia 1b) Rib fractures 
due to entrapment in a commode 2) Covid 19 infection, Cerebrovascular Disease, Ischaemic 
Heart Disease, Osteoporosis, Oropharyngeal Dysphagia (Clinical Diagnosis), and stating in 
summary that Gloria Linton died from the effects of medical complications arising from bilateral 
fractures of the posterior and lateral aspects of her ribs after she had become trapped in the 
aperture of a commode seat while being tended by carers. 

CIRCUMSTANCES OF THE DEATH 

On 06/08/2022 carers had taken Gloria Linton in a wheeled commode into her wet room, where 
she had toileted and been showered while still seated in the commode. Carers assisted her to 
stand using manual handling techniques so that she could be dried and have moisturising and 
barrier creams applied to her. Gloria began to open her bowels again and carers attempted to 
sit her down on the commode, placing her on the commode seat at an angle such that her left 
leg passed through the gap at the front of the commode seat and her right leg followed, 
effectively trapping her in the commode seat’s central aperture. She passed further down into 
the aperture, becoming trapped just below her chest. While trapped she sustained numerous 
osteoporotic fractures to the back and sides of both her ribcages, through either or both of her 
own efforts to free herself and the process of being extracted from the commode by the 
attending emergency services. The rib fractures were found at post mortem to have been a 

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 direct contributing cause of the pneumonia that was the immediate cause of Gloria’s death in 
hospital on 23/08/2022.  
CORONER’S CONCERNS 

During the course of the Inquest the evidence revealed matters giving rise to concern. In my 
opinion there is a risk that future deaths will occur unless action is taken. In the circumstances it 
is my statutory duty to report to you. 

The MATTERS OF CONCERN are as follows.  – 

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(1)  The care plan in place for Gloria required her to be transferred between sitting and 

standing by two carers using a piece of equipment called a Rotanda. 

(2)  Prior to the events of 06/08/2022 it had been noted and reported that carers were not 
routinely using the Rotanda, and it had been reiterated to carers by the relevant 
Community Health Trust that the Rotanda should be used, notwithstanding Gloria’s 
reluctance. 

(3)  On 06/08/2022 the carers did not use the Rotanda either to support Gloria to stand so 

she could be dried and her skin moisturised or to assist her to sit back on the commode 
when her bowels opened as she was being dried. 

(4)  Had the Rotanda been used to assist Gloria to sit, it is unlikely that she would have been 
placed on the commode seat at an angle such that her legs could have passed through 
the opening at the front of the commode seat.  
(5)  The carers were employed by Lifeway Care Ltd. 

ACTION SHOULD BE TAKEN 

In my opinion action should be taken to prevent future deaths and I believe your organisation 
has the power to take such action. 
YOUR RESPONSE 

You are under a duty to respond to this report within 56 days of the date of this report, namely 
by 27/01/2024. I, the Coroner, may extend the period. 

Your response must contain details of action taken or proposed to be taken, setting out the 
timetable for action. Otherwise you must explain why no action is proposed. 
COPIES and PUBLICATION 

I have sent a copy of my report to the Chief Coroner and to the following Interested Persons: 

, Yorkshire Ambulance Service, Leeds Community Healthcare Trust. I have also 

sent it to the Care Quality Commission who may find it useful or of interest. 

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I am also under a duty to send the Chief Coroner a copy of your response. 

The Chief Coroner may publish either or both in a complete or redacted or summary form. He 
may send a copy of this report to any person who he believes may find it useful or of interest. 

You may make representations to me, the coroner, at the time of your response, about the 
release or the publication of your response by the Chief Coroner. 
Signed: 

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OLIVER LONGSTAFF 
Area Coroner 
West Yorkshire (E) 

Date: 2 December 2024

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Lifeway Care (PDF)
DWF Law LLP
1 Scott Place 2 Hardman Street Manchester M3 3AA DX 14313, Manchester
T +44 (0)333 320 2220 F +44 (0)333 320 4440  www.dwf.law

Mr Oliver Longstaff
Area Coroner for West Yorkshire
His Majesty's Coroner's Office
The Coroner's Courts
Burgage Square
Wakefield
WF1 2TS

By email only:

Your Ref:

Our Ref:

Date:

Please ask for:

E-mail:

Mobile:

Please quote this when replying

6 January 2025

Dear Mr Longstaff,

Inquest  into  the  death  of  Gloria  Linton  -  Regulation  28  Report  to  Prevent  Future  Deaths  –  Response  by
Lifeway Care Limited

This response is provided to Mr Oliver Longstaff, Area Coroner for West Yorkshire on behalf of Lifeway Care Limited
following the inquest into the death of Mrs Gloria Linton.

Coroner's concerns

The Coroner's concerns dated 2 December 2024 were as follows:

1.  The care plan in place for Gloria required her to be transferred between sitting and standing by two carers

using a piece of equipment called a Rotanda.

2.  Prior to the events of 6 August 2022 it had been noted and reported that carers were not routinely using
the Rotanda, and it had been reiterated to carers by the relevant Community Health Trust that the Rotanda

should be used, notwithstanding Gloria's reluctance.

DWF Law LLP is authorised and regulated by the Solicitors Regulation Authority (SRA) as an Alternative Business Structure
The rules of the SRA are available at www.sra.org.uk/handbook/
The term 'Partner' is used to refer to a Member of DWF Law LLP or an employee or consultant with equivalent standing and qualifications
A list of Members of DWF Law LLP and of Non-Members who are designated as Partners is open to inspection at its registered office located at
1 Scott Place, 2 Hardman Street, Manchester, M3 3AA
DWF Law LLP is listed on the Financial Services Register as an Exempt Professional Firm, able to carry out certain insurance mediation activities
(regulated by the Solicitors Regulation Authority).

1

 3.  On 6 August 2022 the carers did not use the Rotanda either to support Gloria to stand so she could be

dried and her skin moisturised or to assist her to sit back on the commode when her bowels opened as she
was being dried.

4.  Had the Rotanda been used to assist Gloria to sit, it is unlikely that she would have been placed on the

commode seat at an angle such that her legs could have passed through the opening at the front of the
commode seat.

5.  The carers were employed by Lifeway Care Ltd.

Response - Action taken

As  the  Coroner  is  aware,  immediately  following  the  incident,  all  carers were  provided  with  a refresher  course  in
Moving  and  Handling,  as  well  as  refresher  training  on  Safeguarding,  Effective  Communication  and  Reporting
concerns to the Registered Manager/Office.

Since the Inquest into the death of Mrs Linton, further training has been carried out with all staff in order to ensure
that carers strictly adhere to care plans with regards to prescribed equipment in the future and do not use their own
discretion or judgment to determine whether or not a piece of equipment ought to be used (regardless of any desire
to fulfil a service user's wishes which may involve not using prescribed equipment or any determination by the carer
that it would be the safer option not use a prescribed piece of equipment).

The attached "Staff Declaration of Compliance with Care Plan and Equipment Use" document details the additional
training that has been provided in this regard. It has been signed off by all staff to acknowledge their understanding
and commitment to the use of prescribed equipment. Any new staff will be provided with this training.

In  addition  to  the  additional  training  provided  to  staff,  Lifeway  Care  Limited  has  also  arranged  via  its  online
monitoring system providers for a banner to be inserted to the top of the online app used by its carers. This means
that  each  time  a  carer  attends  a  care  visit  and  accesses  the  app,  they  are  reminded  of  the  following  message

"Attention: ensure you follow care plan and use prescribed equipment in all situations".

As was the case prior to the Inquest into the death of Gloria Linton, Lifeway Care Limited will continue to carry out
regular  spot  checks  to  ensure  compliance  with  all  its  policies,  including  adherence  to  the  use  of  prescribed

equipment. It will also ensure that refresher training is provided regularly in the future.

We trust that the above action taken by Lifeway Care Limited has satisfied the Coroner's concerns but should the

Coroner have any further queries, please do not hesitate to contact us.

 Yours sincerely

Associate
DWF Law LLP

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