Prevention of Future Deaths reports · 2025
Regulation 28 report to prevent future deaths, reference 2025-0186, written 10 Apr 2025. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.
| Date of report | 10 Apr 2025 |
|---|---|
| Reference | 2025-0186 |
| Deceased | Ivy Dixon |
| Coroner | Ian Potter |
| Coroner area | Inner North London |
| Category | Care Home Health related deaths |
| Organisation named | London Ambulance Service NHS Trust |
| Source | judiciary.uk record · original PDF |
| Responses published | 1 |
Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.
Prevention of Future Deaths Report: Ivy May DIXON (Date of death: 6 October 2024) Regulation 28 Report to Prevent Future Deaths THIS REPORT IS BEING SENT TO: 1. The Directors Lukka Care Homes Limited Macneil House 9 – 17 Lodge Lane London N12 8JH 1 CORONER I am Ian Potter, assistant coroner for Inner North London. 2 CORONER’S LEGAL POWERS I make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 2009 and regulations 28 and 29 of the Coroners (Investigations) Regulations 2013. 3 INVESTIGATION and INQUEST On 11 October 2024, an investigation was commenced into the death of Ivy May DIXON, aged 96 years at the time of her death. The investigation concluded at the end of an inquest heard by me on 28 January and 28 March 2025. I conclusion of the inquest was a short narrative conclusion. The medical cause of death was: 1a asphyxia 1b choking on food II essential hypertension and type 2 diabetes mellitus 4 CIRCUMSTANCES OF DEATH The circumstances of Mrs Dixon’s death are encapsulated within the narrative conclusion from the Inquest, which was as follows: “Ivy Dixon choked on food causing cardiac arrest while being fed by staff in her room at Acorn Lodge Care Home on 6 October 2024. Carers called an ambulance but did not perform CPR when Mrs Dixon became unresponsive prior to an ambulance arriving. Mrs Dixon had a DNACPR order in place, which would not apply to an episode of choking. This is because choking is a potentially reversible cause of cardiac arrest. Care staff told the paramedics that Mrs Dixon had not been fed that evening. This was not true. This led paramedics to conclude that Mrs Dixon’s cardiac arrest did not have a reversible cause. It is unclear whether, if paramedics had been given a correct account of events, the outcome would have been any different.” 5 CORONER’S CONCERNS During the course of my investigation and the inquest, the evidence revealed matters giving rise to concern. In my opinion, there is a risk that future deaths could occur unless action is taken. In the circumstances it is my statutory duty to report to you. The MATTERS OF CONCERN are, as follows: 1. The healthcare assistant who had been with Mrs Dixon on the evening of 6 October 2024, clearly referred in her statement to the patient having been fed. Shortly thereafter the healthcare assistant heard “a noise” coming from the patient’s chest and so she called for the assistance of a nearby nurse. Two nurses attended and made the reasonable assumption that the patient was choking. Treatment was administered and a set of vital observations showed that the patient’s oxygen saturations were 87%. On this basis, nursing staff called for an emergency ambulance: the London Ambulance Service (LAS) call handler was told that the patient was “choking” albeit she was breathing and conscious at that time. Despite this, once LAS staff arrived at Acorn Lodge Care Home, the Care Home staff told paramedics that they had been attempting to feed the patient, but the patient started to gasp before any food was given to her, meaning they were unable to feed her. This raises concerns about the communication and integrity of the staff members at the Care Home in their provision of care to the patient. I did not receive any reassurance that this concern has been addressed. 2. While the patient was breathing and conscious at the time of the 999 call, when LAS staff attended six minutes later, the patient was not conscious, not breathing, had no palpable pulse, and was critically unwell in confirmed cardiac arrest. However, despite this, staff from the Care Home were not undertaking CPR. The DNACPR would not have applied in this case, because choking is a potentially reversible cause of cardiac arrest, which the Care Home’s manager confirmed in her evidence. This raises the concern that staff (healthcare assistants and nursing staff) at the Care Home may have previously unidentified training needs and/or lacked the clinical skills/knowledge to provide emergency care. 6 ACTION SHOULD BE TAKEN In my opinion, action should be taken to prevent future deaths and I believe that you have the power to take such action. 7 YOUR RESPONSE You are under a duty to respond to this report within 56 days of the date of this report, namely 4 June 2025. I, the coroner, may extend the period. Your response must contain details of the action taken or proposed to be taken, setting out the timetable for action. Otherwise, you must explain why no action is proposed. 8 COPIES and PUBLICATION I have sent a copy of my report to the Chief Coroner and to the following Interested Persons: The Family of Mrs Dixon. In addition, I have sent a copy of my report to the following, for information: The Care Quality Commission I am also under a duty to send the Chief Coroner a copy of your response. The Chief Coroner may publish either or both in a complete or redacted form or summary form. She may send a copy of this report to any person who she believes may find it useful or of interest. You may make representations to me, the coroner, at the time of your response, about the release or the publication of your response by the Chief Coroner. 9 Ian Potter HM Assistant Coroner, Inner North London 9 April 2025
1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.
His Majesty's Coroner
Inner North London Coroners Court
Inquest touching the death of Ms Ivy May Dixon
STATEMENT OF
LAS Ref: 15641
I will say as follows:
Background
1.
My name is
; I am the Senior Clinical Lead for Legal Services for the London
Ambulance Service NHS Trust. I have responsibility of clinical oversight for cases involving legal
services. My main responsibilities
include reviewing
inquests and clinical claims,
representation of the Trust, undertaking incident investigations (including patient safety
investigations), Learning from Death reviews via Structured Judgement Reviews and providing
clinical opinions. I remain in active clinical practice and regularly undertake shifts as a
Paramedic and as Senior Clinical advisor for the Trust.
2.
My full qualifications are: Bachelor of Science Degree (Honours) in Paramedic Science. I have
been a Paramedic registered with the Health and Care Professions Council (PA34712) since
2012 and am a member of the College of Paramedics. Prior to undertaking this role, I was one
of Trusts Quality, Governance and Assurance Managers responsible for North Central Sector
as well as a Staff Officer to the Deputy Director of Operations
Purpose of The Report and Materials Examined:
1.
Thank you for requesting this clinical statement covering a clinical review of the incident
involving Mrs Ivy May Dixon attended to by the London Ambulance Service (LAS) on the 06
October 2024. This statement will provide an overview of clinical care provided to Mrs Dixon,
Page 1 of 9
LAS Ref: 15641
and will seek to address the following concern raised by HM Coroner:
2.
3.
“Assistant Coroner Potter heard evidence from a registered nurse at Acorn Lodge Care Home
(the current Home Manager) that because choking is regarded as a reversible cause, they
consider that CPR should have been provided to Mrs Dixon on 6 October 2024.”
I have had no direct involvement with the care or treatment of Ms Ivy May Dixon.
I have reviewed the following documents as part of my review:
Electronic call log for CAD 3998 on the 06 October 2024.
Audio tape for CAD 3998 on the 06 October 2024.
Electronic Patient Care Record (ePCR), case reference number M1XV16390D6E
completed on the 06 October 2024 by the attending clinician.
Signed statement of Paramedic
, dated 07 January 2025.
Signed addendum statement of Paramedic
, dated 13 February 2025.
Post Mortem Report dated 07 January 2025, consultant pathologist
.
Timeline of London Ambulance Service Involvement on Scene
For noting: The times provided can be sourced from different references, the times detailed from the
control room records are derived from the control room computer system and this is synchronised with
an electronic clock for accuracy and recorded on the call log. The defibrillator has an electronic clock,
which is checked on service, and when connected to a computer but can show a slight difference to the
times on the control room system. In terms of the times an ambulance clinician records on the clinical
record this may be from a personal watch or potentially an estimate of the time. Clinical Record timings
are often completed following patient handover and require manual manipulation of the automatic
clock. This can often lead to discrepancies in relation to the timings on the clinical record.
Time
Time
Elapsed
Detail
18:15
(hours:
minutes)
00:00
(hours:
minutes)
A 999 call (CAD 3998) was received and answered immediately. The patient was
reported to be breathing and conscious. The call was for a 96-year-old female with
the problem description provided as “Choking”.
06 October 2024
Page 2 of 9
LAS Ref: 15641
18:18
00:03
18:21
00:06
18:29
00:14
The call was triaged by Medical Priority Dispatch System (MPDS)1 and received the
determinant “(11D1F) - Abnormal breathing (PARTIAL obstruction)”. This received
a pre-determined category 1 response profile2.
A Fast Response Unit (FRU), call sign G350, staffed by a Paramedic was dispatched
to the incident location.
A Double Crewed Ambulance (DCA), call sign K335, staffed by a Newly Qualified
Paramedic (NQP) and a Trainee Assistant Ambulance Practitioner (TAAP) was
dispatched to the incident location.
FRU, call sign G350, arrived on scene at the incident location. Following arrival the
clinician was met by care home staff and led to a bedroom where Mrs Dixon was
located in a hospital bed.
An initial assessment was undertaken, which identified that Ms Dixon was
unconscious, not breathing and had no palpable pulse indicating she was critically
unwell and in confirmed cardiac arrest.
The following history was provided: It was recorded, “Care home staff were
attempting to feed the pt [patient] this evening, noted the pt was only eating
liquids and was not for solid food. As staff were attempting to feed pt state [sic]
that she became unresponsive and made “gasping” sounds therefore were unable
to give her any food. Staff were concerned so called 999. As staff were unable to
actually feed pt no liquids were given to pt – not a reversible cause. No evidence of
vomit or liquids in the airway”.
G350 contacted the Emergency Operations Centre (EOC) and advised that Ms
Dixon was in cardiac arrest and that no further resources were required. K335 was
stood down from the incident.
The following note was recorded on the log:
‘Pat [patient] deceased, DNJAR [sic – DNACPR] in place, NFRR [no further resources
required]’
A set of observations was recorded as follows:
18:31
00:16
•
•
•
•
Respiratory Rate – 0 breaths per minute
Heart Rate – 0 beats per minute
Pupils – 7mm, both fixed (indicating that Mrs Dixons pupils were dilated
and not reactive to light)
Glasgow Coma Scale – 3/15 (indicating Mrs Dixon was unconscious)
A cardiac rhythm analysis was undertaken which identified that Ms Dixon was
asystolic3
1 Medical Priority Dispatch System is a national call taking system which assists call handlers to triage calls and
establish a response profile.
2 Category 1 calls as a cohort of calls have a mean response target of 7 minutes and a 90th centile response
time target of 15 minutes. This is a commissioning target for the total number of calls of a specific category
and is not assigned to an individual call. Even where an ambulance service is achieving its 90th centile target,
there will still be response times for individual calls which fall outside of the target.
3 Asystole represents total cessation of electrical and mechanical activity of the heart.
Page 3 of 9
LAS Ref: 15641
Verification of the fact of death was completed citing a DNCPR was in place and
confirmed the patient had no pulse or respirations. All required examinations were
completed.
Call Handling and Dispatch
4.
5.
6.
It is outside the scope of this review to comment on the handling and accuracy of the 999 call
but I note the call was triaged as category 1 which is the highest response profile. With the
current information available this appears appropriate.
It is noted that the overall response time to the call was 6 minutes.
On review an appropriate number and skill of resources were dispatched to the call. The
double crewed ambulance was cancelled by the attending clinician following their arrival.
Summary of Clinical Care
7.
I note that Ms Dixon was at the time of her death a 96 year-old-female with a history of
dementia and hypertension (high blood pressure). The clinical record suggests that she was
bed bound and was noted to be on a liquid diet suggesting she had reduced mobility and a
level of frailty and likely a poor swallow.
8.
I note a provisional cause of death has been provided as:
1a. Asphyxia
1b. Choking on Food
II. Essential hypertension and Type II diabetes mellitus
9.
On review of the post mortem I note a key finding indicated that “the tracheo-bronchial tree
was obstructed by greenish/grey pureed food”. To assist with understanding, Ms Dixon’s
breathing pipe (trachea) was obstructed with pureed food to the point at which the trachea
divides into the left and right lung (bronchus). This is outlined in the diagram below.
Page 4 of 9
LAS Ref: 15641
Management of Ms Dixon
10.
On arrival of the clinician, they were promptly shown to the location of Ms Dixon. She was
noted to be semi-recumbent in a hospital bed and in receipt of oxygen via a high flow mask.
No further treatment was being provided by the care home staff at the time of their arrival.
There was no ongoing resuscitation.
11.
The clinician undertook a primary survey. This identified that Ms Dixon was unresponsive, was
not breathing and had no detectable pulse (indicating there was no palpable heart beat). This
indicated that Ms Dixon was in a confirmed cardiac arrest. The clinician confirmed no
bystander CPR had been provided prior to their arrival.
12.
The clinician ascertained that Ms Dixon had become unresponsive as staff at the home were
attempting to feed her, she was noted to have made gasping noises and 999 was contacted.
The staff informed the clinician that no food had been provided to Ms Dixon prior their arrival
on scene and further that Ms Dixon had a do not attempt cardiopulmonary resuscitation
(DNACPR) order in place.
13.
The clinician appropriately undertook a visual inspection of Ms Dixons airway from her semi-
recumbent position in the hospital bed. This would likely have enabled visualisation to the
back of the mouth (oropharynx). On inspection there was no noted food detritus to indicate
that Ms Dixon’s cause of arrest was choking. In consideration of this along with the fact the
staff had advised they had not provide Ms Dixon with any food in conjunction of the
Page 5 of 9
LAS Ref: 15641
knowledge that Ms Dixon has a DNACPR in place, the clinician made the decision that Ms Dixon
was unlikely to be choking and as a result, undertook verification of the fact of death at 18:31
considering the cause of the arrest was likely in line with the DNCPR. No further treatment
was provided.
14.
Clinical guidelines in relation to presentations of choking when a valid DNACPR is in place are
presented within JRCALC (Joint Royal College Ambulance Liaison Committee) guidelines under
‘Termination of Resuscitation and Verification of Death in Adults’. This is included below:
JRCALC, (2022), ‘Termination of Resuscitation and Verification of Death in Adults’
15.
Choking is considered a reversible cause, and therefore consideration should be made to
clinical treatment. Where a clinician is presented with an unconscious patient as a result of
choking, expectations are that LAS clinicians consider national JRCALC guidance which is
provided below:
16.
In this case, the clinician appropriately undertook a visual inspection of the airway, however,
one could considered a further examination with a laryngoscope4. Had this occurred it would
4 A laryngoscope is an instrument consisting of a blade and handle which is inserted into the patients mouth to
enable visualisation of the of the larynx and vocal cords. It allows further review of a patient’s airway.
Page 6 of 9
LAS Ref: 15641
have enabled further visualisation of the patient’s upper airway to the opening of the larynx
(up to the vocal cords). A diagram is provided below to assist with visualisation of this.
17. Whilst this is considered, it is important to note that the use of suction prior to the arrival of
the clinician may have removed any blockage or evidence of detritus above the larynx. Further
given the description of the blockage, it would not have been possible to visualise any
blockage below the vocal cords. In consideration of this there would have been no blockage
which the clinician could either have identified or removed.
18. Where a patient has aspirated (where food, liquid or foreign substances) are accidently
inhaled into the trachea and lungs (beyond the vocal cords), there is limited treatment options
available to the clinicians and where this has occurred, there is limited success in removal.
19.
Once the airway has been examined and any obstruction removed, guidance advises that basic
life support should be initiated. One is minded to consider that on arrival of the clinician Ms
Dixon was in confirmed cardiac arrest. On review of the statements and clinical record
provided, there had been no provision of cardio pulmonary resuscitation prior to the arrival
of the clinician and the time at which she deteriorated into cardiac arrest was unknown.
20.
On review of the information provided, and in consideration of Ms Dixon’s previous medical
history and evident frailty, once must consider that whilst basic life support could have been
initiated it would be very unlikely to have resulted in a successful outcome. There is a careful
balance between ensuring a patient receives medical care and that any care provided will have
a meaningful outcome.
Page 7 of 9
LAS Ref: 15641
21. Where a patient has deteriorated into cardiac arrest as a result of choking, the prognosis of a
patient is extremely poor. Current data is suggestive of a less than 6% survival rate When you
consider this figure in the context of a patient with marked frailty and no immediate option to
clear the airway any chance of survival would have been minimal at the most.
22.
In consideration of the information provided on the 999 call, the caller advised that Ms Dixon
had started choking following being fed, that her oxygen saturations were deteriorating, they
had used suction, she had shallow breathing and they had applied oxygen. On review, It is not
clear why the information provided to the 999 call handler differed to the information
provided to the clinician on scene. Had the clinician been informed of the circumstances
outlined on the 999 call, it is not unreasonable to consider that the clinician would have
considered the cause of the arrest to be choking but on balance I am not of the view that with
no obvious obstruction of the airway this would have changed either any intervention or
outcome.
23.
The completed clinical record, subsequent clinical statements and discussions with the
clinician indicate that at the time of the attendance to Ms Dixon they were aware of the
guidance. Whilst this is recognised, there were indications of an obstruction and whilst in my
opinion their care was not wholly unreasonable, they have been receptive to feedback. Their
verbalised insight and reflection of the attendance to Ms Dixon has been commendable.
I would like to take this opportunity to extend my deepest sympathies to the family and friends of Mrs
Dixon and would like to apologise for any distress caused by this statement.
STATEMENT OF TRUTH
I confirm that I have made clear which facts and matters referred to in this report are within my own
knowledge and which are not. Those that are within my own knowledge I confirm to be true. The
opinions I have expressed represent my true and complete professional opinions on the matters to
which they refer.
Page 8 of 9
LAS Ref: 15641
DECLARATION
I,
declare that:
I understand that my duty included in my providing written reports and giving evidence is to help the
court on the matters within my expertise. I confirm that I have complied with that duty and will
continue to comply with it. This report is addressed to the court. I understand that this duty overrides
any obligation to London Ambulance Service NHS Trust.
Name:
Signature:
Date: 24th February 2025
Page 9 of 9
LAS Ref: 15641
Confidential
IN THE PROPOSED MATTER OF AN INQUEST INTO THE DEATH OF
Ivy May Dixon
_______________________
WITNESS STATEMENT OF
________________________
________________________________________________________________
I,
WILL SAY as follows:
1. I am a Band 6 paramedic and I have been working for the London Ambulance Service
(LAS) since the 1st of July 2021. My station/base is Cody Road Ambulance Station.
2. I have been requested to complete a witness statement by the Coroner. It has been
requested that I cover when I arrived on scene to when the deceased was left in the
care of others.
3. I have referred to the ePCR to prepare this statement. No other documents or
references have been used.
4. On the 6th of October 2024 I was working under the call sign of G350 out of Homerton
Ambulance Station. At 18:18 I was dispatched to CAD 3998, it was given as category
1 call with the chief complaint of choking with abnormal breathing.
5. I arrived on scene at 18:21 and was met by care home staff outside. I was led inside
and into the patients bedroom, the patient was in a hospital bed in a semi-recumbent
position with high flow oxygen mask on the patients face.
6. In the room was two care home staff and a nurse.
7. When I assessed the patient they were not breathing and did not have a pulse. I asked
the staff what had happened and they had stated that they were attempting to feed the
patient thick liquids when she became unresponsive and made a gasping sound.
8. I clarified with the staff that they were unable to feed the patient any food. No food was
given to patient.
9. Staff stated that is when they called 999.
10. Staff on scene including the registered nurse stated that no CPR was commenced
prior to LAS arrival.
11. The nurse who was present stated that the patient had a DNAR (do not attempt
resuscitation), she presented the valid DNAR to myself.
12. I assessed the patient’s airway and no food, liquid or secretions present, confirmed
with staff that they were unable to feed patient as she was unconscious.
13. To assess the patient’s airway I opened her mouth and visually inspected the airway
which was clear and no evidence of food was found.
14. There is no official mention of the processes/procedures for airway management in
patients who have suspected choking in the LAS Airway Management Policy OP077.
15. In our JRCALC (Joint Royal Colleges Ambulance Liaison Committee) guidelines it
advises that for an unconscious patient with a severe airway obstruction you begin
CPR. To manage the airway you open the mouth and look for any obvious obstruction.
Then attempt to visualise the vocal cords with a laryngoscope. If an obstruction is seen
and it can be grasped easily, make an attempt to remove it with forceps, or suction.
16. As the staff on scene specifically stated to myself that they were unable to feed the
patient, there was a low clinical suspicion of choking so CPR was not commenced.
17. With LAS guidance if the cause of cardiac arrest was choking it is deemed as a
reversible cause and BLS should be started even if the patient has a DNACPR.
18. As the patient was not breathing, did not have a pulse and had a valid DNACPR no
BLS (basic life support) was attempted.
19. I updated EOC (emergency operational centre) stating that there was no further
resources required.
20. I confirmed ROLE (recognition of life extinct) at 18:31.
21. I then left the patient in the care of both the nurse and two further care home staff in
the patient’s bedroom and completed my paperwork in my vehicle.
Statement of Truth
The contents of this statement are true to the best of my knowledge and belief.
Signed:
………………………….……..
Dated: ....13/02/2025..........................................................................
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