Prevention of Future Deaths reports · 2026
Regulation 28 report to prevent future deaths, reference 2026-0045, written 28 Jan 2026. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.
| Date of report | 28 Jan 2026 |
|---|---|
| Reference | 2026-0045 |
| Deceased | Akhona Moyo |
| Coroner | Hassan Shah |
| Coroner area | Northamptonshire |
| Category | Hospital Death (Clinical Procedures and medical management) related deaths |
| Source | judiciary.uk record · original PDF |
| Responses published | 2 |
Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.
Mr Hassan Shah
Assistant Coroner
Northamptonshire Coroner’s Service
The Guildhall
St Giles Square
Northampton
NN1 1DE
By Email:
Dear Coroner,
National Medical Director
NHS England
Wellington House
133-155 Waterloo Road
London
SE1 8UG
17th March 2026
Re: Regulation 28 Report to Prevent Future Deaths – Akhona Moyo who died
on 26 November 2022.
Thank you for your Report to Prevent Future Deaths (hereafter “Report”) dated 28
January 2026 concerning the death of Akhona Moyo on 26 November 2022. In
advance of responding to the specific concerns raised in your Report, I would like to
express my deep condolences to Akhona’s family and loved ones. NHS England is
keen to assure the family and yourself that the concerns raised about Akhona’s care
have been listened to and reflected upon.
Your Report raised concerns around the lack of electronic access to primary care
medical notes for hospital doctors, including in the emergency department and
paediatric departments. This is particularly important in cases such as this where the
patient is autistic and non-verbal.
NHS England recognises that limited information sharing between care settings can
contribute to delays in discharge, incomplete handovers and less effective continuity
of care, particularly when patients receive support across organisational or
geographical boundaries. NHS England has developed and led the Frontline
Digitisation (FD) Programme, which has supported provider organisations to adopt
Electronic Patient Record (EPR) systems which support increased consistency in
digital maturity but also improve information sharing within and between organisations.
The FD Programme not only enables organisations to purchase EPR systems, but
also advises on safe and effective deployment. However, whilst the FD Programme
supports investment into local digital capabilities, interoperability i.e. how different
digital systems communicate with one another, it is typically configured and managed
at a local level, based on local arrangements between provider organisations
(although regional centres will be cognisant of the wider catchment area) and their
technology suppliers. As such, interoperability may vary depending on local
infrastructure and information governance arrangements.
Access and information contained within the local ‘Northamptonshire Care Record’ is
determined by local policy and procedures and therefore falls outside of NHS
England’s remit to comment upon.
As part of the FD Programme, Northampton General Hospital secured funding and
went live with the Nervecentre Electronic Patient Record (EPR) on 27 June 2025. Prior
to adoption, patient information was recorded through a range of non-standardised
processes rather than a single integrated EPR. NHS England are unable to state the
ability of Nervecentre to integrate or view GP primary care records as this would be
dependant on the local trust and organisation. We would suggest that the Coroner
directs this query to the Trust.
Further digital investment has been confirmed for the Frontline Productivity (FP)
Programme, a four-year initiative which is beginning in April 2026. The programme
aims to help NHS organisations realise the full benefits of digitised patient information
by developing the capabilities enabled through EPR systems, building on the
successful implementation funding provided through the FD Programme.
For organisations with lower levels of digital maturity, the FP Programme will focus on
improving access to relevant patient information. More digitally mature organisations
will be supported to implement automated and digital workflow functionalities within or
connected to their EPR systems. The overarching aim is to enable healthcare
professionals to spend more time on direct patient care and to facilitate faster, more
accurate communication. In addition the National Care Records Service (NCRS)
enables access to the patient’s Summary Care Record (SCR) which can be accessed
by those with suitable permissions. In the event that the patient is not able to provide
‘Permission to View’ their SCR, an emergency access option is available to clinicians.
‘Additional information’ is also available on the SCR which may include further medical
information with regards to the patient.
The newly published Fit for the Future: 10 Year Health Plan for England, sets out the
government’s plan for healthcare in England over the next 10 years. It also sets out a
commitment to give patients ‘a single, secure and authoritative account of their data –
a single patient record – to enable more coordinated, personalised and predictive
care.’
NHS England is aware of the challenge in sharing medical records between providers
and the variability between areas using different technologies. We are also aware that
use of the SCR is variable across different care settings. We are therefore working
across the health system to support greater integration and awareness of record
sharing between providers. We are also working with the SCR Programme to support
wider access to relevant patient information.
We note that your Report has also been addressed to Northampton General Hospital.
The Trust responsible for this hospital (Northampton General Hospital NHS Trust) will
be better placed to respond to the concerns raised.
Regional Response
The NHS England Midlands Region Team have provided details on the local IT
infrastructure. They have advised that acute providers in the region would have had
access to the NHS Spine. The Spine supports the IT infrastructure for health and social
care in England. NHS Spine access now includes access to the National Care Records
Services (NCRS) and GP Connect. The NCRS includes clinical information such as
flags or alerts, reasonable adjustments, access to the summary care record, links to
documents on the patient record, covid-19 vaccination status and GP Connect
information (this is available in pilot areas). The NCRS also includes all data from the
Personal Demographics Service (PDS). The PDS is the national master database of
all NHS patients in England. It holds basic patient demographic details such as name,
address, date of birth, contact details, registered GP and nominated pharmacy, as well
as a national unique identifier - the NHS number. The PDS is used for direct care
which is defined as “clinical, social or public health activity concerned with the
prevention, investigation and treatment of illness and the alleviation of suffering of
individuals".
I would also like to provide further assurances on the national NHS England work
taking place around the Reports to Prevent Future Deaths. All reports received are
discussed by the Regulation 28 Working Group, comprising Regional Medical
Directors, and other clinical and quality colleagues from across the regions. This
ensures that key learnings and insights around events, such as the sad death of
Akhona, are shared across the NHS at both a national and regional level and helps us
to pay close attention to any emerging trends that may require further review and
action.
Thank you for bringing these important patient safety issues to my attention and please
do not hesitate to contact me should you need any further information.
Yours sincerely,
National Medical Director
NHS England
Regulation 28: REPORT TO PREVENT FUTURE DEATHS NOTE: This form is to be used after an inquest. REGULATION 28 REPORT TO PREVENT DEATHS THIS REPORT IS BEING SENT TO: 1 Secretary of State for Health and Social Care 2 Northampton General Hospital 3 NHS ENGLAND 1 CORONER I am Hassan SHAH, Assistant Coroner for the coroner area of Northamptonshire 2 CORONER’S LEGAL POWERS I make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 2009 and regulations 28 and 29 of the Coroners (Investigations) Regulations 2013. 3 INVESTIGATION and INQUEST On 20 December 2022 I commenced an investigation into the death of Akhona MOYO aged 4. The investigation concluded at the end of the inquest on 27 January 2026. The conclusion of the inquest was that: Akhona Moyo died 26 November 2022 at Queens Medical Centre, Nottingham as a result of a brain tumour. Had he been admitted to hospital on 23rd November 2022, scanned earlier in the day on 24 November 2022 and received earlier intervention directed at reducing intracranial pressure, he probably would have survived. 4 CIRCUMSTANCES OF THE DEATH Akhona Moyo died 26 November 2022 at Queens Medical Centre, Nottingham as a result of a brain tumour. Had he been admitted to hospital on 23rd November 2022, scanned earlier in the day on 24 November 2022 and received earlier intervention directed at reducing intracranial pressure, he probably would have survived. The medical cause of death was: - 1a. Acute obstructive hydrocephalus 1b. Posterior fossa ependymoma A narrative conclusion was given as above. 5 CORONER’S CONCERNS During the course of the investigation my inquiries revealed matters giving rise to concern. In my opinion there is a risk that future deaths could occur unless action is taken. In the circumstances it is my statutory duty to report to you. The MATTERS OF CONCERN are as follows: (brief summary of matters of concern) Hospital doctors, including in the Emergency Department and Paediatrics, do not have electronic access to primary care medical notes e.g. GP notes, community mental health notes etc. At Northampton General Hospital, a new electronic system known as “Nerve Regulation 28 – After Inquest Document Template Updated 30/07/2021 Centre” contains only hospital notes. Hospital doctors also have access to the “Northamptonshire Care Record” which contains basic lists of GP visits and medication, but no detailed entries. All the doctors that gave evidence to the Inquest stated that access to primary care records would undoubtedly assist them in delivering better patient treatment and care. It was felt that access to such information was particularly important in cases such as the present when a patient is autistic and non-verbal. There may be a multitude of other reasons why a patient or their family may not be able to relay to doctors a full and accurate medical history. Access may also enable doctors to have a more global view of a patient’s medical condition rather than, as it was put at Inquest, “working in silos”. 6 ACTION SHOULD BE TAKEN In my opinion action should be taken to prevent future deaths and I believe you (and/or your organisation) have the power to take such action. 7 YOUR RESPONSE You are under a duty to respond to this report within 56 days of the date of this report, namely by March 24, 2026. I, the coroner, may extend the period. Your response must contain details of action taken or proposed to be taken, setting out the timetable for action. Otherwise you must explain why no action is proposed. COPIES and PUBLICATION 8 I have sent a copy of my report to the Chief Coroner and to the following Interested Persons Northampton General Hospital Delapre Medical Centre I am also under a duty to send a copy of your response to the Chief Coroner and all interested persons who in my opinion should receive it. I may also send a copy of your response to any person who I believe may find it useful or of interest. The Chief Coroner may publish either or both in a complete or redacted or summary form. He may send a copy of this report to any person who he believes may find it useful or of interest. You may make representations to me, the coroner, at the time of your response about the release or the publication of your response by the Chief Coroner. 9 Dated: 28/01/2026 Hassan SHAH Assistant Coroner for Northamptonshire Regulation 28 – After Inquest Document Template Updated 30/07/2021
2 responses published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.
Parliamentary Under-Secretary of State for Health Innovation and Safety 39 Victoria Street London SW1H 0EU 06 March 2026 Our Ref: HM Assistant Coroner Hassan Shah Northamptonshire By email: Dear Mr Shah, Thank you for the Regulation 28 report of 28/01/2026 sent to the Secretary of State for Health and Social Care about the death of Akhona Moyo. I am replying as the Parliamentary Under- Secretary of State with responsibility for data and technology. Firstly, I would like to say how saddened I was to read of the circumstances of Akhona Moyo’s death and I offer my sincere condolences to their family and loved ones. The circumstances your report describes are concerning and I am grateful to you for bringing these matters to my attention. The report raises concerns over (1) A lack of electronic access to primary care medical notes (2) A lack of detailed entries in the Northamptonshire Care Record. I agree that ensuring health and care professionals have access to a single source of digital information about the patients they are treating and caring for is vitally important to delivering the best care possible. The Department of Health and Social Care, and NHS England have programmes of work underway which should assist in preventing future deaths connected to this issue. The Single Patient Record (SPR) will unify patient data from multiple sources into one easy- to-access platform for patients and clinicians. The SPR will bring together fragmented pieces of information, creating a single source of truth which improves care quality, reduces administrative burden, empowers patients and enables more effective use of health data for both care delivery and research. A single source of patient information will ensure that clinicians are able to view a patient’s test results and diagnostic activity among other patient alerts, which will prevent important patient information from being missed by clinicians. The SPR is designed to harmonise with existing data systems being used by healthcare professionals which will allow them to access the SPR through their existing clinical systems. Seamless data sharing through the SPR will significantly reduce administrative burden for clinicians. The Government’s 10 Year Health Plan specifically commits to saving NHS staff an estimated 140,000 hours annually. This will free up valuable clinical time for clinicians to focus on direct patient care. I hope this response is helpful. Thank you for bringing these concerns to my attention. Yours sincerely, Parliamentary Under-Secretary of State for Health Innovation and Safety
Mr H Shah Assistant Coroner for Northamptonshire The Guild Hall St Giles Square Northampton NN1 1DE Kettering General Hospital Rothwell Road Kettering NN16 8UZ Northampton General Hospital Cliftonville Northampton NN1 5BD Main Switchboard: 0153 18th February 2026 Dear Mr Shah Regulation 28: Report to prevent future deaths: Akhona Moyo I write in response to the above reported issued on 28th January 2026 to Northampton General Hospital (NGH), which is part of University Hospitals of Northamptonshire NHS Group. I would like to firstly express my sincere condolences to the family of Akhona and to acknowledge and apologise for the concerns identified at inquest in relation to our clinicians’ access to electronic primary care records. This response details the position in November 2022, when Akhona was in our care and the progress made to date on improving access to healthcare records held by primary care providers. The Position in November 2022 Clinicians at NGH had access to the following primary care healthcare information: • The Spine Summary Care Record (SCR), containing medications, allergies and adverse reactions; • The Medical Interoperability Gateway (MIG), which required a separate login to access GP data; Unfortunately, the Northamptonshire Care Record (NCR) and GP Connect were not available at NGH at that time. 1 Progress since November 2022 As a Hospital Group, we have made significant progress in improving clinicians' access to primary care information: • Northamptonshire Care Record (NCR) This is now available at NGH, providing clinicians with access to GP data including medications, allergies, diagnoses, and lists of GP consultations. This has single sign-on integration from our clinical system (Nervecentre) into NCR and this element is currently in final testing and expected to be available within weeks, removing the need for separate logins. • GP Connect This is now available at NGH, providing structured data from GP records including medications and allergies. • Summary Care Record Was available at the time but only contained basic demographic and allergy information. All the information in the SCR has been moved into the NCR and it has been suprceeded by it. These improvements mean that clinicians now have significantly better access to primary care information than was available in November 2022. Limitations and the national context We are working within the national boundaries of what is currently achievable in terms of being able to access general practitioner consultation notes and free text entries within primary care. We share the views of our clinicians that such access would benefit patient care, but there are currently significant national barriers to overcome before this is possible: • The national roadmap Unfortunately, full GP free text consultation notes are not currently within the scope of national programmes for shared care records (including the National Record Locator and Shared Patient Record workstreams). The data currently shared comprises structured fields rather than narrative clinical entries. • Information governance Direct read access to GP clinical systems (EMIS and SystmOne) has been explored previously in Northamptonshire. This requires individual data sharing agreements with each of the 66 GP practices in the county, plus consideration of practices across county boundaries whose patients attend our hospitals. Previous attempts to negotiate these agreements did not progress. Additionally, 20% of Northamptonshire patients are registered with practices using EMIS rather than SystmOne, and any solution would need to ensure equitable access for all patients. 2 In working within the above constraints, we are committed to maximising the information available to clinicians and our ongoing work includes: • We aim to complete by the end of February 2026, single sign on integration from Nervecentre to the National Care Record (NCR), enabling seamless access; • By the end of March 2026, we will raise the requirement for GP free text access with the National Record Locator and Shared Patient Record Programme Boards; • We are continuing to work with Northamptonshire Integrated Care Board to explore options for enhanced data sharing within primary care; • We are ensuring that Accident and Emergency Department attendance summaries and discharge notifications from NGH are shared with the NCR to improve information available in other care settings. We will review progress during June 2026; We note that whilst digital solutions can significantly improve information availability, they cannot entirely replace clinical communication. The option for clinicians to contact a patient’s GP directly for information remains available and is standard practice where there are concerns about incomplete information. This is also the business continuity process when digital systems are unavailable, when a patient has opted out of data sharing or when a patient may be unable to communicate clearly. I trust that the above information and progress to date demonstrates the substantial improvements to primary care information access since November 2022. I acknowledge that full GP consultation notes remain unavailable and that achieving this would require national actions on data standards and information governance frameworks. I can provide assurance that we will continue to advocate this through the appropriate national forums. We remain committed to doing everything within our power to ensure clinicians have the information they need to deliver safe, effective care. Yours sincerely UHN Deputy Medical Director 3
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