Prevention of Future Deaths reports · 2014

Frances Andrade

Regulation 28 report to prevent future deaths, reference 2014-0347, written 28 Jul 2014. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report28 Jul 2014
Reference2014-0347
DeceasedFrances Andrade
CoronerRichard Travers
Coroner areaSurrey
CategoryOther related deaths
Organisation namedSurrey and Borders Partnership NHS Foundation Trust
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

IN THE SURREY CORONER’S COURT
IN THE MATTER OF:
__________________________________________________________
The Inquests Touching the Death of Frances Claire ANDRADE
A Regulation 28 Report – Action to Prevent Future Deaths
__________________________________________________________
THIS REPORT IS BEING SENT TO:
1. The Director of Public Prosecutions in relation to paragraphs 5(1)
& (2).
2. The Chief Executive of the Surrey and Borders Partnership NHS
Foundation Trust in relation to paragraph 5(3).
1 CORONER
Richard Travers HM Coroner for Surrey
2 CORONER’S LEGAL POWERS
I make this report under paragraph 7(1) of Schedule 5 to The Coroners
and Justice Act 2009.
3 INVESTIGATION and INQUEST
The inquest into Mrs Andrade’s death was opened on the 13th January
2013 and was resumed on 7th July 2014. It was concluded on 25th July
2014.
The cause of death was:
1a – An acute overdose of fluoxetine and insulin.
The conclusion was: Francis Claire Andrade died from an overdose of
fluoxetine and insulin but her intention for taking that overdose was unclear.
4 CIRCUMSTANCES OF THE DEATH
In the summer of 2011 a friend and colleague of Mrs Andrade made a
report to the police alleging that Mrs Andrade had been sexually abused
as a child and more particularly as a young teenager whilst attending the
Cheethams School of Music in Manchester. Mrs Andrade had not agreed
to the report being made and, therefore, found herself in a position that
was not of her own making. She was interviewed by the police in July
2011 and again in December 2011.
From about the date of the first interview she required anti‐depressant
medication. Prior to that event, she had not required such medication.
In April 2012 she took the first of a number of overdoses. This coincided
RT4173 1
with the date at which the allegations and the fact that the matter was to
go to trail first appeared in the national press.
Evidence was given by a number of witnesses that Mrs Andrade had
reported that she had been told by the police that she should not be
receiving counselling or psychiatric support as it might adversely affect
her evidence at trial. That assertion was not supported by any direct
evidence. Rather, there was evidence that an officer from the Greater
Manchester Police had put her in touch with RASASC (a local support
charity for those who have suffered sexual abuse and rape). Nevertheless,
it was apparent that as far as Mrs Andrade was concerned, this issue was
a cause of uncertainty and anxiety.
agave evidence that in the twelve month period prior to the
trial his wife’s character / demeanour changed dramatically; on his
account she became very introverted and depressed.
There followed a number of further overdoses which became increasingly
more serious as the date of the trial (January 2013) approached.
An assessment in late October 2012 by an Occupational Therapist from
the Guildford Community Mental Health Recovery Service (‘GCMHRS’)
was followed by a multi‐disciplinary team meeting on the 5th November
2012 at which Mrs Andrade was put forward for a care coordinator
which, significantly, she agreed to and she was zoned ‘red’ (urgent). The
zoning was recorded incorrectly as ‘amber’, but despite the fact that that
mistake was recognised in the first half of December 2012, the fact that
there was a serious intervening overdose (14th December 2012) and the
fact that a psychiatric assessment (19th December 2012), noted that she
had been referred for urgent care coordination, Mrs Andrade was not
allocated a care coordinator until the 2nd January 2013 and then the
person who was allocated to her was off sick with no known date for his
return. By the time of her death on 24th January 2013 a care coordinator
had still not been allocated.
Mrs Andrade gave evidence at the trail in Manchester on the 14th and 15th
January 2013.
On the day before she died, the learned trial judge, in response to
submissions from counsel, directed that not guilty verdicts should be
entered on various counts on the indictment. Those submissions were
based upon issues of law that did not relate to the credibility or reliability
of Mrs Andrade’s evidence. The not guilty verdicts were reported in the
media, but no explanation in this regard was given to Mrs Andrade.
She was found in her bed by her husband the following morning; there
were no signs of life and death was confirmed by the paramedics on their
attendance a short while later.
She was found to have taken an overdose of both fluoxetine and insulin.
The insulin which she had used was prescribed to her husband and had
RT4173 2
been kept in the fridge at the family home. Despite the fact that this was
the fourth overdose in which she had used her husband’s prescribed
medication (insulin) no real or effective steps had been taken by those
charged with providing psychiatric care to Mrs Andrade to secure that
medication with a view to restricting her access to it.
Evidence from the new service Manager at the GCMHRS set out in detail
changes which had been instigated in the Service since Mrs Andrade’s
death.
5 CORONER’S CONCERNS
During the course of the inquest the evidence revealed matters that gave
rise to concerns that circumstances creating a risk of other deaths will
continue to exist in the future unless action is taken.
The MATTERS OF CONCERN are as follows. –
1. Consideration should be given to instituting measures that will
ensure that clear and unequivocal advice is given to a vulnerable
witness in relation to the obtaining of psychiatric counselling in
relation to issues arising from evidence which they will be giving
in forthcoming criminal proceedings.
2. Consideration should be given to instituting measures that will
ensure that complainants in criminal trials are given a full and
timely explanation as to the directions given by a trial judge in
relation to counts on an indictment following the receipt of
submissions of there being no case to answer in respect of those
counts.
3. Where there is a history of overdoses being taken by family
member A using medication that is prescribed to family member
B, consideration should be given to what steps could reasonably
be taken to secure that medication with a view to restricting access
to it by family member A.
6 ACTION SHOULD BE TAKEN
In my opinion action should be taken to prevent future deaths and I
believe that the Director of Public Prosecutions and the Chief Executive of
the SABP NHS Foundation Trust have the power to take such action.
7 YOUR RESPONSE
You are under a duty to respond to this report within 56 days of its date; I
may extend that period on request.
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Your response must contain details of action taken or proposed to be
taken, setting out the timetable for such action. Otherwise you must
explain why no action is proposed.
8 COPIES
I have sent a copy of this report to the following Interested Persons in the
Inquest and to the Chief Coroner.
1.
2. The Greater Manchester Police
3. The Surrey Police
4. CPS Northwest
5. SABP NHS Foundation Trust
6.
9 Signed:
Richard Travers
DATED this 28th day of July 2014
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Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Surrey and Borders Partnership NHS (PDF)
Surrey and Borders Partnership NHS)

NHS Foundation Trust

Trust Headquarters

Private & Confidential 18 Mole Business Park
HM Coroner for Surrey Leatherhead
HM Coroner's Court Surrey KT22 7AD
Station Approach

Surrey Fax:

GU22 7AP

Friday, 19 September 2014
Dear Mr Travers,

Inquest into the death of Francis Andrade - REGULATION 28 REPORT TO
PREVENT FUTURE DEATHS

Further to the conclusion of the inquest into Mrs Andrade’s death on 25" July 2014,
you wrote to Surrey and Borders Partnership NHS Foundation Trust in accordance
with Regulation 28 report to prevent future deaths, stating that during the course of
the inquest the evidence revealed matters giving rise to concern. We would like to
take this opportunity to continue to offer our sincere condolences to the Andrade
family for their loss.

The area of concern you raised that relates to our Trust and our response are
deiailed below:

Where there is a history of overdoses being taken by family member A_using
medication that is prescribed to family member B, consideration should be given to
what steps could reasonably be taken to secure that medication with a view to
restricting access to it by family member A.

Due to the limited influence we have on how members of the public store or manage
their medication it will, unfortunately, be unrealistic for us to say we can fully mitigate
against this risk going forward. We have however taken steps to ensure that our
staff interactions with family carers and people using services recognise this risk and
highlight it as an area to be considered by all parties involved.

Further to our own internal investigation we have since recommended that staff
should ensure that when specific risks are identified in a person [e.g. a person is
assessed to be hoarding medication and using other person's prescribed medication
to overdose], this must be followed by comprehensive risk management care plan/s
in collaboration with the person/s and shared with the Team directly involved in the
person's care. We believe that a process managed through effective care planning
arrangements with clear engagement with the person using our service and the
carer, would be the most effective process that may go some way to mitigate this
risk.

For a better life

Trust Headquarters, 18 Mole Business Park, Leatherhead, Surrey KT22 7AD
T_0300 55 55 222 F_01372 217111 www.sabp.nhs.uk

We monitor compliance with care planning through our Board Key Performance
Indicators to ensure that the process of care planning remains embedded. Our Home
Treatment Team has developed a local protocol to ensure safety of medication
management and further to the investigation they are expected to establish a safety
plan with the person and family for the safe storage of medication if a history of
overdosing on family’s medication has been revealed.

Further to the outcome of the inquest, we will be holding a workshop as part of our
Suicide Prevention Action Group process to share the learning to a wider group of
Clinical staff to ensure embedding of the learning.

Our Board has been made aware of your letter and we would like to once again offer
our sincere condolences to the Andrade family for their loss and hope that the steps
we have taken as outlined above assures you and them, that we have learnt and
continue to learn from Mrs Andrade’s death. Please do not hesitate to contact me or
HE Director of Quality (DoN) if you require any further information.

Yours sincerely

hief Executive

— Director of Quality (DON)
Medical Director
GE Director of Risk & Safety (DDoN)
Ee — Director of Mental Health

Cc

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