Prevention of Future Deaths reports · 2015

Meryl Parry

Regulation 28 report to prevent future deaths, reference 2015-0259, written 8 Jul 2015. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report8 Jul 2015
Reference2015-0259
DeceasedMeryl Parry
CoronerRobert Chapman
Coroner areaCumbria
CategoryOther related deaths
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text recovered by OCR from a scanned PDF. OCR is imperfect: check anything you rely on against the source PDF. Reproduced verbatim, including the scan's own layout.

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS
THIS REPORT IS BEING SENT TO:

1. EE Director of Adults Social Care, Cumbria Social Services,
Cumbria County Council, 15 Portland Square, Carlisle, Cumbria CA1 1QQ

2. Owner and Manager, Green Lane House, Greenhill,Brampton,
Cumbria. CA8 1SU

CORONER

| am Robert Chapman, Assistant Coroner, for the Coroner Area The County of Cumbria

CORONER’S LEGAL POWERS

| make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 2009
and regulations 28 and 29 of the Coroners (Investigations) Regulations 2013.

INVESTIGATION and INQUEST

On 19" September 2014 | commenced an investigation into the death of Meryl Parry,
aged 80. The investigation concluded at the end of the Inquest on 6"" July 2015. The
conclusion of the inquest was:

The Cause of death was:

1.a. Plastic bag asphyxia

The Conclusion of the Coroner was:

Mrs Parry was unlawfully killed

CIRCUMSTANCES OF THE DEATH

Mrs Parry had suffered from memory loss from about 2006 and in 2012 she was
diagnosed as suffering from Alzheimer’s disease. She lived with her husband, J

Her abilities declined and this coincided with a substantial downturn in Mrs Parry’s own
health. In August 2014 atter discussion with Mrs Parry's social worker and her
GP, had decided that Mrs Parry should be accommodated in a residential home. He had
spent a considerable amount of time looking for the home that he felt would be best able
to accommodate his wife. One of the features of her disease was that Mrs Parry tended
to wander away from home.

It was agreed that on 1" September 2014 Mrs Parry would be assessed by J at
the Green Lane House, Residential Home, and that she would stay there for at least
respite care whilst had hospital treatment. Mrs Parry was admitted to Green
Land House on the 1* September 2014.

On the afternoon of 1" September 2014 Mrs Parry managed to leave Green Lane
House unobserved, and was found walking into Brampton. She was returned to Green
Lane House and a decision was made by IE that it was not going to be possible
to safely accommodate Mrs Parry. (EEE clephoned HEB who was too tired to
come to collect her, so she was fed, bathed, and put into her night clothes and returned
to her home address. This occurred about 8pm on 1“ September.

He lephoned a number of residential homes, and no one was able to take his
wife that night. He did not believe that Mrs Parry would be happy and able to survive

living in a secure dementia unit. He was suffering from heightened tension, anxiety and
stress, and he killed Mrs Parry.

CORONER’S CONCERNS

During the course of the inquest the evidence revealed matters giving rise to concern. In
my opinion there is a risk that future deaths will occur unless action is taken. In the
circumstances it is my statutory duty to report to you.

The MATTERS OF CONCERN are as follows. —

(1) There appears to be no system in place whereby the managers of a residential
home are required to seek advice from Social Services before discharging a
resident

(2) There is therefore a serious risk that there are no appropriate arrangements in
place to ensure the safety and welfare of the resident after discharge.

(3) The system for seeking advice from Social Services should apply irrespective of
whether Social Services had placed the resident at the home or whether the
placement had been a private one. In the latter case it is likely that a social
worker will have been aware of, or had some involvement in, the placement.

ACTION SHOULD BE TAKEN:

Cumbria County Council

Social Services should provide general guidance to residential homes in which it is
required that if a residential home is considering discharging a resident then before they
do so they should seek advice from Social Services so that Social Services can be
satisfied that there are appropriate arrangements in place for the safety and wellbeing of
the resident after discharge, and the appropriate time for that discharge. This would
apply if Social Services had been responsible for placing the resident within the
residential home, and also if they had been placed privately without any Social Services
direct involvement.

Green Lane House

That you should provide to Cumbria Social Services confirmation that your procedures
have been changed so that you follow the guidance set out above. You should send me
a copy of the confirmation that you send to Cumbria Social Services.

YOUR RESPONSE

You are under a duty to respond to this report within 56 days of the date of this report,
namely by a September 2015. |, the coroner, may extend the period.

Your response must contain details of action taken or proposed to be taken, setting out
the timetable for action. Otherwise you must explain why no action is proposed.

COPIES and PUBLICATION

| have sent a copy of my report to the Chief Coroner and to the following Interested

Persons:
lof Arnison Heelis solicitors, as Executors to Mrs Parry's will

| have also sent it to the following who may find it useful or of interest:
The Cumbria Constabulary (|

Diane Wood Chief Executive of Cumbria County Council
Legal Department, Cumbria County Council

| am also under a duty to send the Chief Coroner a copy of your response.

The Chief Coroner may publish either or both in a complete or redacted or summary
form. He may send a copy of this report to any person who he believes may find it useful
or of interest. You may make representations to me, the coroner, at the time of your
response, about the release or the publication of your response by the Chief Coroner.

8" July 2015 Robert Chapman [SIGNED BY CORONER]

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Greenlane Care Homes Limited (PDF)
GREENLANE CARE HOMES LIMITED

Residential Home for the Elderly

Greenlane House

Greenhill
Tel; 016977 2345 Brampton
Fax; 016977 2018 Cumbria
4" October 2015
Dear Mr Woodhouse,

1 am writing to you as instructed by R Chapman, HM Assistant Coroner to confirm that our
Discharge Pack has been changed. It now includes the procedure to follow for an unanticipated
discharge, in accordance with your letter dated 4th September 2015.

Please find enclosed a copy.

Yours sincerely,

Manager, Greenlane House

Registered in England and Wales No. 2851017

Registered Office: 6 Brunswick Street, Carlisle, CA] 1PN

Greenlane Care Homes Ltd- (T/A Greenlane House) Updated: 04/10/2015
Greenlane House, Greenhill, Brampton, Cumbria, CA8

1SU
Phone: 016977 2345, Fax: 016977 41221

CP02 - Discharge Pack
Purpose

e To ensure that discharge is administered in accordance with the values of The Home.
Scope
« All discharges of Service Users from The Home.
Policy
e If appropriate (i.e. not breaching data protection rules), all appropriate information will be
supplied to the alternative placement. The information provided must allow the placement to

continue care and support, including medications, without interruption, as well as preserving the
safety of the Service User at all times.

e Administration will be informed of any proposed discharge in time to allow the Service User's
finances to be finalised and final accounts produced by the time of discharge.

e Where discharge could not be anticipated:

Residents must not be discharged without first consulting the Council irrespective of whether
the resident is Adult Social Care (ASC), privately funded, on a temporary or permanent
placement.

Prior to consulting ASC consult the individual, their family member or advocate (as
appropriate), and advise that a referral is being made to ASC.

Contact ASC via the usual route; in working hours to the District Adult Social Care office Duty
Desk, at other times to the Out of Hours team.

Record all discussions and decisions.

No Discharge is to be made without all relevant parties being in agreement.

e Death of a Service User will be notified to the Care Quality Commission.

Procedure

e Use the full discharge pack (attached) in order to ensure that all procedures are carried out,
where appropriate.

{EY Copyright © 2015 Quality Compliance Systems Limited www.ukqcs.co.uk Tel: 0333 4053333 Fax: 0845 2590210

Greenlane Care Homes Ltd- (T/A Greenlane House) Updated: 04/10/2015
Greenlane House, Greenhill, Brampton, Cumbria, CA8

1SU

Phone: 016977 2345, Fax: 016977 41221

CP02 - Discharge Pack

Discharge Notification

This form to be completed and sent to administration, fully completed, on the day of
discharge.

Name of Service User:

Date of discharge:

Discharged to (address):

Reason for discharge (if deceased, include
time and place of death):

Final account to be sent to (name and
address):

Date which room is cleared/to be cleared, if
not today:

If yes, has it now been returned to the
Department of Work and Pensions?

Any other details relevant:

Copyright © 2015 Quality Compliance Systems Limited www.ukacs.co.uk Tel: 0333 4053333 Fax: 0845 2590210

Greenlane Care Homes Ltd- (T/A Greenlane House) Updated: 04/10/2015
Greenlane House, Greenhill, Brampton, Cumbria, CA8

1SU

Phone: 016977 2345, Fax: 016977 41221

CP02 - Discharge Pack

This form completed by:
On (date):

GA Copyright © 2015 Quality Compliance Systems Limited www.ukqes.co.uk Tel: 0333 4053333 Fax: 0845 2590210

Greenlane Care Homes Ltd- (T/A Greenlane House) Updated: 04/10/2015
Greenlane House, Greenhill, Brampton, Cumbria, CA8

18U

Phone: 016977 2345, Fax: 016977 41221

CP02 - Discharge Pack

Discharge Questionnaire

\f you require further short stay respite, would you come back (tick)?

If your answer is no, could you please tell us what you have not liked, as this will help us to
improve our services for future Service User:

Please score on a scale of 1 to 5 your rating of the following, 5 being best, and 1 worst:

GY Copyright © 2015 Quality Compliance Systems Limited www.ukqcs.co.uk Tel: 0333 4053333 Fax: 0845 2590210

Greenlane Care Homes Ltd- (T/A Greenlane House) Updated: 04/10/2015
Greenlane House, Greenhill, Brampton, Cumbria, CA8

1SU

Phone: 016977 2345, Fax: 016977 41221

CP02 - Discharge Pack
Please sign this if you are willing to do so, and indicate whether you are a relative or
Service User. Thank you for your support.

(eis) Copyright © 2015 Quality Compliance Systems Limited www.ukqcs.co.uk Tel: 0333 4053333 Fax: 0845 2590210

Greenlane Care Homes Ltd- (T/A Greenlane House} Updated: 04/10/2015
Greentane House, Greenhill, Brampton, Cumbria, CA8

1SU

Phone: 016977 2345, Fax: 016977 41221

CP02 - Discharge Pack

Discharge to Alternative Placement — Transfer Details

Religion:
Next of kin (NOK):
NOK notified?

NOK telephone number:

Oo
S
®
2
g
g.
EF

NOK address:

Social Worker:

Medication:

Reason for transfer:

Diagnosis continence:

Waterlow score:

Diet and nutrition:

Dressings:

Risk assessment:

Any particular ADL needs:

Signed (state position):

Copyright © 2015 Quality Compliance Systems Limited www.ukqcs.co.uk Tel: 0333 4053333 Fax: 0845 2590210

Greenlane Care Homes Ltd- (T/A Greenlane House) Updated: 04/10/2015
Greenlane House, Greenhill, Brampton, Cumbria, CA8

1SU

Phone: 016977 2345, Fax: 016977 41221

CP02 - Discharge Pack
Discharge Checklist
Action (if appropriate — mark as N/A
if not) (not in any priority order)

Next of kin informed:

Information sent to other placement:
Discharge form sent to administration:
i! ified:

CQC notified of death
All family members notified
All social contacts notified

Social Services and CCG notified:

Department of Work and Pensions
notified:
Hairdresser etc notified:

Aids returned:

Accounts finalised:

Final account settled:

The Home register updated:

Medications returned:

Room cleared:

Benefits books sent on/returned:
Records updated catering:

Records updated notices:

Records updated lists:

Records updated laundry lists:

Records updated medications:
Other Service Users informed:
Questionnaire issued:

Questionnaire returned:

Copyright © 2015 Quality Compliance Systems Limited www.ukacs.co.uk Tel: 0333 4053333 Fax: 0845 2590210

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