Prevention of Future Deaths reports · 2016

Belinda Wise

Regulation 28 report to prevent future deaths, reference 2016-0049, written 15 Feb 2016. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report15 Feb 2016
Reference2016-0049
DeceasedBelinda Wise
CoronerLydia Brown
Coroner areaLeicester City and South Leicestershire
CategoryAccident at Work and Health and Safety related deaths
Sourcejudiciary.uk record · original PDF
Responses published2

The report

Text recovered by OCR from a scanned PDF. OCR is imperfect: check anything you rely on against the source PDF. Reproduced verbatim, including the scan's own layout.

REGULATION 28: REPORT TO PREVENT FUTURE DEATHS

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS

THIS REPORT IS BEING SENT TO:
1. Mr Mike Coupe, Chief Executive.
J Sainsbury's plc.
Sainsbury’s Store Support Centre,
33 Holborn, London, EC1N 2HT.

2. Mr Mark Hall, Chief Executive,
Oadby and Wigston Borough Council,
Station Road, Oadby,
Leicestershire. LE18 2DR

3. Mr Richard Judge, Chief Executive
Health and Safety Executive,
Redgrave Court, Merton Road,
Bootle, Merseyside.L20 7HS.

CORONER

| am Lydia Brown, assistant coroner, for the coroner area of Leicester City and
Leicestershire South

2 | CORONER'S LEGAL POWERS
| make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 2009
and regulations 28 and 29 of the Coroners (Investigations) Regulations 2013.

3 | INVESTIGATION and INQUEST
On 27" March 2015 | commenced an investigation into the death of Belinda Jane Wise.
At inquest the determinations were that;
On the 6th March 2015 at Sainsbury's, Glen Road, Oadby, Belinda entered the lift
Belinda leant against the rear doors and subsequently fell backwards when the doors
opened hitting her head. There were no sign/auditory warnings within the lift to indicate
the rear doors would open. Belinda died on the 11th March 2015 at University Hospital,
Clifford Bridge Road, Coventry and Warwickshire of a left-sided subdural haemorrhage
Conclusion — Accidental death
Cause of death
1a Left sided subdural haemorrhage
1b Fall

4 | CIRCUMSTANCES OF THE DEATH

Mrs Wise was taking warfarin for a diagnosed cardiac condition.

She arranged to meet a friend for lunch at a Sainsbury's café and entered the lift to take
her to the mezzanine level within the store. She recollected leaning on the lift side, and
being surprised when rear doors opened, opposite to where she had entered the lift.
There was no sign or auditory warning to alert the passengers of this. She stumbled
and fell to the floor, banging her head.

Initially she was attended by the store First Aid responder, but appeared to be uninjured.

However, a short time later she became unwell and an ambulance was summonsed.
She was taken to the local neurosurgical centre for suspected brain injury, and on arrival
was deeply unconscious and CT scanning revealed a large subdural haemorrhage with
mid line shift. Her condition was thought to be unsurvivable; she was palliated and died
5 days later.

CORONER'S CONCERNS

During the course of the inquest the evidence revealed matters giving rise to concern. In
my opinion there is a risk that future deaths will occur unless action is taken. In the
circumstances it is my statutory duty to report to you,

The MATTERS OF CONCERN are as follows. —

\t was a finding of the jury that there were no signs or auditory warnings within
the lift to indicate that the rear doors would open. Evidence taken from the
Sainsbury's store and from the Borough Council investigation confirmed that
such warnings are not standard or mandatory. In this instance, it was clear from
the Evidence that the deceased did not appreciate that the part of the lift that
she was leaning was actually the rear doors, as they were not marked in any
way.

Further consideration should be given to the possibility of making the doors
more apparent and distinguishable from the rest of the interior, and also to the
sounding of a warning message (that may assist visually impaired passengers)

ACTION SHOULD BE TAKEN

In my opinion action should be taken to prevent future deaths and | believe you have the
power to take such action.

YOUR RESPONSE

You are under a duty to respond to this report within 56 days of the date of this report,
namely by 44a April 2016. |, the coroner, may extend the period.

Your response must contain details of action taken or proposed to be taken, setting out
the timetable for action. Otherwise you must explain why no action is proposed.

COPIES and PUBLICATION

| have sent a copy of my report to the Chief Coroner and to the following Interested
Persons

(Family)
Chief Executive, University Hospitals Coventry and Warwickshire.

| am also under a duty to send the Chief Coroner a copy of your response.

The Chief Coroner may publish either or both in a complete or redacted or summary
form. He may send a copy of this report to any person who he believes may find it useful
or of interest. You may make representations to me, the coroner, at the time of your
tesponse, about the release or the publication of your, nse by the Chief Coroner.

[DATE] 48 BY CORONER]

15th February 2016

is)

Responses

2 responses published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Respondent Not Named (PDF)
Health and Safety
Executive

Chief Executive

Dr Richard Judge
Mrs L C Brown

Red rt
Assistant Coroner Sauber =
Leicester City & South Leicestershire Bootle
The Town Hall ;

L20 7HS

Town Hall Square Merseyside a
LEICESTER
LE1 9BG Tel: 0151 951 5766
Your Ref: CEM/GA/00825-2015 http://www.hse.gov.uk/
8 April 2016 = |

Dear Mrs Brown
BELINDA JANE WISE
Thank you for your letter of the 15 February regarding Mrs Wise's tragic death on 6 March 2015.

Your letter recommended that consideration be given to making lift doors more apparent and
distinguishable from the rest of the interior of the lift, and also to the sounding of a warming
message (that may assist visually impaired passengers). | can confirm that the information
provided to you during the inquest is correct; currently such warnings or signs are not mandatory.

The design and installation of lifts in the UK are governed by the Lifts Regulations 1997 which
are based on the European Lifts Directive (95/15/EC). The Regulations impose duties on
manufacturers and installers of lifts to design and install their lifts to meet essential health and
safety requirements detailed in the Regulations. The Regulations do not address the two issues
you raise.

In order for the UK to legislate in this matter HSE would need to either propose new legislation,
which the Secretary of State would have to approve, or request the revised Lifts Directive include
such provisions.

Any new UK legislation would need to be evidentially based to satisfy the Secretary of State and
UK stakeholders. The Health and Safety Executive (HSE) is not aware of any previous incidents
of this nature. We have also discussed the matter with the UK lift industry and key users and they
are also unaware of any similar incidents. The HSE is therefore not proposing to introduce new
UK legislation in this matter at this stage.

We propose two actions to raise awareness of the incident with relevant standard setting bodies,
so that they can form a view on whether further action might be needed:

First, the HSE represents the UK at a European forum for lifts. This forum discusses issues
across the lift industry and raises concerns that feed into future Directive revisions when they
arise, for consideration. We will raise this incident as an issue for concern at the next planned

meeting in 2016, asking if other Member States have any experience of such incidents. This will
also be very timely as the process to revise the Lift Directive is due to start next year.

Second, we will also ensure that this incident is raised with the relevant BSi committee at their
next meeting. This committee also feeds relevant incidents into CEN, the European standards
authority for the European Commission, for the consideration in future revision of the Lifts
Directive.

As you no doubt appreciate, even if changes were to be agreed by these organisations, these
would take time to happen. Additionally, if these matters were included in the revision they would

only apply to new lifts placed on the market, not previously installed lifts unless they were
substantially refurbished.

Yours sincerely,

la jee

Dr Richard Judge
Chief Executive
Response from Respondent Not Named (PDF)
e® Borough of Oadby & Wigston

INTERIM HEAD OF COMMUNITY SERVICES

Mr Mike Coupe Mr Stephen Glazebrook

J Sainsbury Pic Internet:
Sainsbury Store Support Centre
33 Holborn

London
EC1N 2HT

Please ask for: Cheryll Stew

Tel: 0116 2888961

Date 11” March 2016

Dear Sir,

Re: Belinda Jane Wise. Coroner’s Court Hearing 10"-11" February 2016
Sainsbury Plc, Glen Road, Oadby, Leicester

| write in connection with the above case and the subsequent coroner's report of 15” February
2016 which details the court's matters of concern as below

‘It was the finding of the jury that there were no signs or auditory warnings within the lift to
indicate that the rear doors would open. Evidence taken from the Sainsbury’s store and
from the Borough Council investigation confirmed that such warnings are not standard or
mandatory. In this instance, it was clear from the Evidence that the deceased did not
appreciate that the part of the lift she was leaning on was actually the rear doors, as they
were not marked in any way.

Further consideration should be given to the possibility of making the doors more apparent
and distinguishable from the rest of the interior, and also to the sounding of a warning
message (that may assist visually impaired passengers).’

Although there are no legal requirements to install signage or warning messages in the lift, the
coroner's opinion is that future deaths could occur if this is not done. With this in mind, this council
strongly recommends that Sainsbury carry out the work suggested by the coroner. A visit will take
place to the store within the next month to check that the required work has been done.

( 5 Council Offices: Station Road, Wigston, Leicestershire LE18 2DR
Tel: (0116) 288 8961 Fax; (0116) 288 7828

Se
Printed on recycled paper
INVESTOR IN PEOPLE 2 ek Pap o

this matte f you would like jiscuss th etter further

Health Office:

C.c. Mrs L C Brown, Assistant Coroner, The Town Hall, Town Hall Square, Leicester, LE1 9BG

Simon Eyley

From: Neil Lennox <Neil.Lennox@sainsburys.co,uk>
Sent: 12 April 2016 15:47

To: leicester-coroner

Subject: Belinda Wise - Regulation 28 report

Dear Mrs Brown,

| am writing on behalf of our Chief Executive — Mr Mike Coupe in relation to the letter and Regulation 28 report that
we have received from yourselves in relation to the above inquest.

The lift that we have installed at our Glen Road store is of a standard construction and installation and is similar to
those installed in a small number of stores in our estate. Given that fact we have taken the view that were we to
take action at this store we should also take similar action at other stores and, in addition similar action would need
to be taken on other similar lifts installed in other premises.

To that end | have been discussing this incident with Richard Judge at the HSE who also received a copy of your
report as they are the body that would set the standards relating to the lift design, installation and signage. Richard
has promised to send me a copy of his response in due course and, once we have received this we will take any
appropriate action in the Glen Road store as well as those other stores in our estate.

| would be grateful if you would bear with us until we have had a chance to review the response prepared by the
HSE.

Yours sincerely

| of Safety & Insurance | Corporate Services - Group Safety & Insurance

Sainsbury's Supermarkets Ltd | 33 Holborn, London | EC1N 2HT
neil.lennox@sainsburys.co.uk | 0207 695 6202 / 07798 571199

You can live well forless than you thought at
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You can live well for less than you thought at Sainsbury's based on price perception data

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Sainsbury's Supermarkets Ltd (3261722 England)
Registered Offices: 33 Holborn, London, EC1N 2HT

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