Prevention of Future Deaths reports · 2018

Pauline Pryor

Regulation 28 report to prevent future deaths, reference 2018-0009, written 12 Jan 2018. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report12 Jan 2018
Reference2018-0009
DeceasedPauline Pryor
CoronerEmma Carlyon
Coroner areaCornwall and the Isles of Scilly
CategoryHospital Death (Clinical Procedures and medical management) related deaths
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text recovered by OCR from a scanned PDF. OCR is imperfect: check anything you rely on against the source PDF. Reproduced verbatim, including the scan's own layout.

REGULATION 28: REPORT TO PREVENT FUTURE DEATHS

Pauline May Pryor

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS
THIS REPORT IS BEING SENT TO:

1. The Chief Executive of NHS England

CORONER

| am Dr E Emma Carlyon, the Senior Coroner for the coroner area of Cornwall and the
Isles of Scilly

CORONER’S LEGAL POWERS

| make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 2009
and regulations 28 and 29 of the Coroners (Investigations) Regulations 2013.

INVESTIGATION and INQUEST

An Investigation into the death of Pauline May Pryor was opened on 17" July 2015
and an inquest opened on 20" January 2016. An Inquest hearing was held on 14"
November 2017 at Truro Municipal Buildings, Truro where the cause of death was
found to be 1a Bronchopneumonia 1b Chronic Obstructive Pulmonary Disease II
Renal failure, Lithium Toxicity and the death was considered to be the result of
natural causes.

CIRCUMSTANCES OF THE DEATH

Pauline Pryor suffered from bi-polar affective disorder and was being treated with
Lithium. She was a resident of Trevaylor Nursing Home, Newmill Road, Gulval. On
gt" July 2015 she was found in her room with reduced conscious with the
occasional arm jerking. She was admitted to the Royal Cornwall Hospital, Treliske,
Truro and diagnosed with acute kidney injury, severe metabolic acidosis, septic
shock of uncertain cause and lithium toxicity. She received renal replacement
therapy which improved her kidney function and lithium toxicity. She deteriorated
and died on 13" July 2015 from bronchopneumonia as result of her severe
chronic obstructive pulmonary disease.

She was on Lithium which required her to have quarterly blood tests which due to
communication issues between the GP surgery and Nursing Home did not occur.
A reply to a letter from the mental health service to the GP was not actioned due
the GP not receiving due to the e-mail not being received by the GP for unknown
reasons or being chased up.

CORONER’S CONCERNS

During the course of the inquest the evidence revealed matters giving rise to concern. In
my opinion there is a risk that future deaths will occur unless action is taken. In the
circumstances it is my statutory duty to report to you.

The MATTERS OF CONCERN are as follows. —

e Mrs Pryor suffered from bipolar affective disorder and was on Lithium treatment
which had been successful for many years in controlling her mood. Patients on
Lithium are required to have quarterly blood tests to check kidney function and
lithium levels. This was not carried out for a number of reasons to do with
unclear communication between the Nursing Home and GP surgery. The
practice did have in place a computer system to highlight test/reviews for certain
groups of patients based on “Quality Outcome Framework Targets” (QOF)
guidelines and were unaware these did not necessarily mirror the NICE
Guidelines or Local Prescribing /Care Guidelines such as in the case of Lithium
Toxicity

e ABlood test on 29" April 2015 showed Mrs Pryor’s kidney function dropped
(EGFR 25) and despite a lithium test being requested by Nursing Home and GP
it did not occurred. As a result of the kidney function test result the GP wrote to
Mrs Pryor’s Consultant Psychiatrist for advice on medication. The Psychiatrist
replied by e-mail on the 15.6.15 and advised the GP to reduce and stop the
Lithium medication. The E-mail was sent to the GP Practice e-mail but was not
seen by the GP for reasons unknown nor was the reply chased up

ACTION SHOULD BE TAKEN

In my opinion action should be taken to prevent future deaths and | believe you AND/OR
your organisation have the power to take such action.

1. To highlight the importance/requirement of good clear communication between
health agencies when medical and nursing care is shared between the Mental
Health Trust, GP and Nursing Homes especially where the patient is suffering
from Mental Health issues

2. To ensure that all GP’s are aware the QOF targets do not necessarily mirror
NICE Guidelines or Local Prescribing /Care Guidelines e.g. Lithium Treatment;
and the requirement for GP’s to have their own systems in place to monitor the
timeliness of tests/reviews

YOUR RESPONSE

You are under a duty to respond to this report within 56 days of the date of this report,
namely by 12" March 2018. I, the coroner, may extend the period.

Your response must contain details of action taken or proposed to be taken, setting out
the timetable for action. Otherwise you must explain why no action is proposed.

COPIES and PUBLICATION

| have sent a copy of my report to the Chief Coroner and to the following Interested
Persons pres memes ori Cornwall Partnership i Chief
Operating Officer of Swallowcourt Of Alverton GP Practice.

| am also under a duty to send the Chief Coroner a copy of your response.

The Chief Coroner may publish either or both in a complete or redacted or summary
form. He may send a copy of this report to any person who he believes may find it useful
or of interest. You may make representations to me, the coroner, at the time of your
response, about the release or the publication of your response by the Chief Coroner.

[DATE] [SIGNED BY CORONER]
12/04/2018 CLigoleir Crone Cryer

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from NHS England (PDF)
23rd January 2018 

Addressee Only: Private 

Dr Emma Carlyon 

Sent via email  
cornwallcoroner@cornwall.gov.uk 

South, South West 
Medical Directorate  
Peninsula House  
Kingsmill Road  
Tamar View Industrial Estate 
Saltash, PL12 6LE 

Email: Liz.thomas2@nhs.net 
Tel: 0113 824 8794 

Dear Dr Carlyon, 

Reference Regulation 28 Report following the inquest of Pauline Pryor 

1.  Patients  with  serious  mental  health  issues  are  usually  cared  for  by  a  number  of 
agencies  and  they  may  lack  capacity  or  it  may  be  intermittent,  it  is  vital 
communication is effective. 

Statutory  agencies  such  as  the  mental  health  services  and  GP surgeries have long 
standing  means  of  communications  when  formally  referred  and  treated.  However, 
this  case  has  raised  the  need  to  ensure  the  occasional  interval  communication  is 
treated as formally. In addition when patients are cared for in a residential or nursing 
home  setting  then  it  is equally important that any verbal message is followed up by 
written instructions if possible. 

NHSE  will  raise  this  concern  in  our  GP  bulletin  and  also  provide  information  to  the 
LMC for distribution. 

2.  Lithium  monitoring.  Thank  you  for  pointing  out  that  the  QOF  framework  which  is 
designed to reward GPs for quality, is not the mirror of lithium monitoring guidelines. 
We will ensure that this is highlighted to GPs and practices and a reminder that up to 
date  guidance  is  available  from  the  latest  BNF,  and  also  local  CCG  prescribing 
guidelines. 

I have attached for your information the proposed communications. 

With best wishes, 

Yours sincerely 

Dr E Thomas 
Deputy Medical Director 
NHS England South, South West

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