Prevention of Future Deaths reports · 2018

Andrea McHugh

Regulation 28 report to prevent future deaths, reference 2018-0060, written 28 Feb 2018. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report28 Feb 2018
Reference2018-0060
DeceasedAndrea McHugh
CoronerAnne Pember
Coroner areaNorthamptonshire
CategoryOther related deaths
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

REGULATION 28 REPORT ON ACTION TO PREVENT FUTURE DEATHS 

THIS REPORT IS BEING SENT TO:  

1. 

 Group General Counsel and Company Secretary for  

Thomas Cook, South Building, 200 Aldersgate Street, London, EC1A 4HD 

2.  Groupo de Turismo Gaviota S.A, Business Center Alameda de Paula, 
Office 504, Desamparados, Haban Vieja, Cuba, gaviota@gaviota.cu 

1 

CORONER 

I am Anne Mary Christine Pember, Senior Coroner for the coroner area of Northampton. 

2 

CORONER’S LEGAL POWERS 

I make this report under paragraph 7, Schedule 5 of the Coroners and Justice Act 2009 
and regulations 28 and 29 of the Coroners (investigations) Regulations 2013. 

3 

INVESTIGATION and INQUEST 

On 27/07/2016 I commenced an investigation into the death of Andrea McHugh whose 
date of birth was 10/07/1988. The investigation concluded at the end of the inquest on 
31/01/2018. The medical cause of death was: 

1a) Drowning 

The conclusion was Accidental death 

4 

CIRCUMSTANCES OF THE DEATH 

Andrea Marie McHugh went on holiday to Cuba in June 2016. She was a young lady 
who was diagnosed in 2006 with epilepsy. In 2015 she was diagnosed with temporal 
lobe epilepsy and had a brain operation. Following the surgery she continued to 
experience seizures around once per month. 

Andrea booked her holiday with Thomas Cook. She arranged to go on a  boat trip on 
17th June 2016 to swim with the dolphins and later snorkel which was organised by 
Groupo Turismo Gaviota S.A. 

Whilst snorkelling it was noted that Andrea was floating in the sea. She was brought 
onto the boat where resuscitation measures were attempted and she was later 
conveyed to hospital where her death was confirmed on the same date at 11.20 hours. 

5 

CORONER’S CONCERNS 

During the course of the inquest the evidence revealed matters giving rise to concern. In 
my opinion there is a risk that future deaths could occur unless action is taken. In the 
circumstances it is my statutory duty to report to you. 
The MATTERS OF CONCERN are as follows.  –  

1)  Marinas Gaviota S.A allegedly require participants in the boat and snorkelling 

trip to sign a waiver. (copy attached). The waiver does not mention the dangers 
of swimming in the sea if a participant suffers from epilepsy. 

2)  Additionally the waiver does not request details of participants past medical 

history.

1

 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 6 

ACTION SHOULD BE TAKEN 

In my opinion action should be taken to prevent future deaths and I believe you AND/OR 
your organisation, have the power to take such action.  

7 

YOUR RESPONSE 

You are under a duty to respond to this report within 56 days of the date of this report, 
namely by 25/04/2018. I, the coroner, may extend the period. 

Your response must contain details of action taken or proposed to be taken, setting out 
the timetable for action. Otherwise you must explain why no action is proposed. 

8 

COPIES and PUBLICATION 

I have sent a copy of my report to the Chief Coroner and to the following Interested 
Persons:- 

1.  Mother of Andrea McHugh 
2.  Thomas Cook 

Similarly, you are under a duty to send the Chief Coroner a copy of your response.  

The Chief Coroner may publish either or both in a complete or redacted or summary 
form. He may send a copy of this report to any person who he believes may find it useful 
or of interest. You may make representations to me, the coroner, at the time of your 
response, about the release or the publication of your response. 

9 

[DATE]                                              [SIGNED BY CORONER] 
28 February 2018  

2

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Thomas Cook (PDF)
Our Ref:   Legal & Compliance/AM/PP 
Your Ref: 

Thomas Cook Tour Operations Ltd 
Westpoint, Peterborough Business Park 
Lynch Wood 
Peterborough    PE2 6FZ 

Tel:   01733 416467 
Fax:  01733 416484 

25 April 2018 

Mrs Anne Pember 
HM Coroner for the County of Northampton 
110 Whitworth Road 
Northampton 
NN1 4HJ 

Dear Madam 

Inquest into the death of Andrea McHugh 

We acknowledge receipt of your letter dated 27 February 2018 and accompanying prevention of future 
deaths report.  In particular we note the observations in the section of your report which deals with your 
concerns. 

Before responding to your observations, we would like to express our sincere sympathy to the family of Ms 
McHugh and our sadness at her death. 

Thomas Cook has assessed the position carefully and has decided to immediately engage with Groupo 
Turismo Gaviota S.A. (“Gaviota”) to request that they amend their waiver form for the Sunrise excursion to 
include reference to epilepsy as a relevant medical condition which may make it dangerous for our customers 
to go in to the sea due to the increased risk of injury.   

Thomas Cook then intends to review whether we request Gaviota make further amendment to their waiver 
to include reference to any medical history that may make it dangerous for our customers to go in to the sea 
and therefore should be included in the waiver.  If further amendment is required it is envisaged that it will 
be necessary for Thomas Cook to obtain expert medical advice in respect of this to ensure appropriate 
relevant medical history is included. 

Thomas Cook will also conduct a wider review of our supplier processes in connection with sea based 
excursions to ensure any risks to our customers are reduced as far as reasonably practicable. 

Thank you for the opportunity to respond to your observations. 

Yours faithfully 

Group General Counsel and Company Secretary 

Registered Office and address 
for legal service of documents 
Westpoint, Peterborough Business Park 
Lynch Wood, Peterborough  PE2 6FZ 

Company Registration 
Number 3772199  England & Wales

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