Prevention of Future Deaths reports · 2020

Winifred (Mary) Redfearn

Regulation 28 report to prevent future deaths, reference 2020-0132, written 25 Jun 2020. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report25 Jun 2020
Reference2020-0132
DeceasedWinifred (Mary) Redfearn
CoronerDavid Ridley
Coroner areaWiltshire and Swindon
CategoryHospital Death (Clinical Procedures and medical management) related deaths
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

David Ridley 
HM Senior Coroner 
for Wiltshire and Swindon 

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS 

THIS  REPORT IS  BEING SENT TO: 

Kevin  McNamara Esq. 
Chief Executive Officer 
The Great Western Hospital NHS Foundation Trust 
Marlborough Road 
Swindon 
SN3 6887 

CORONER 

I am  David  Ridley,  Senior Coroner for Wiltshire and  Swindon 

2 

CORONER'S LEGAL POWERS 

I make this report under paragraph 7,  Schedule 5, of the Coroners and Justice Act 2009 and 
regulations 28 and 29 of the Coroners (Investigations) Regulations 2013. 
http://www.legislation.gov. u k/ukpga/2009/25/schedu le/5/paragraph/7 
http://www.legislation.gov .uk/uksi/2013/1629/part/7 /made 

3 

INVESTIGATION and  INQUEST 

On the 21  January 2020  I commenced an  investigation into the death of Winifred  Mary Redfearn, 
otherwise  known  as  Mary  Redfearn  and 
the 
24 January 2020.  On  19 June 2020 I concluded  Mary's Inquest finding that the medical cause of 
death was:-

I  then  went  onto  open  her 

Inquest  on 

1a) Pulmonary thromboembolism 
b) Deep vein thrombosis 
c)  Immobility due to head and neck injuries due to fall 
2 ) lschaemic heart disease 

I recorded how, when and where Mary came by her death as follows:  -

Winifred  who  was  known  by her middle  name  Mary died  on  the  morning  of 15  January 
2020 at the  Great Western  Hospital in  Swindon.  A post mortem revealed  that she  died 
from  a  pulmonary  embolism  caused  by  a  deep  vein  thrombosis  attributable  to  her 
immobility in  hospital after she  was  admitted to  hospital following  a fall down the  stairs at 
home  on  8 January 2020. As a  result  of the  fall  she  injured  her head and neck.  Mary 
also had ischaemic heart disease  which more likely than not contributed to  her death. 

CONCLUSION - Accident 

4. 

CIRCUMSTANCES OF DEATH 

I was satisfied  on  a balance of probabilities that the incident resulting  in  Mary's attendance at the 
Great  Western  Hospital  occurred  when  she  fell  down  the  stairs  at  her  home  on  Wednesday 
8 January  2020.  She  attended  the  emergency  department  at  the  Great  Western  Hospital  on 
Thursday  9  January  2020  at  2323  hours  and  was  admitted  the  followin  da  .  As  part  of  the 
nd  noted that 
evidence I had  a statement from  Locum  Senior House Officer, 

Wiltshire & Swindon Coroner's Office, 26 Endless Street, Salisbury, Wiltshire, SPl lDP 

Tel 01722 438900 

I  Fax 01722 332223 

 mid-afternoon  on  10  January  2020  as  a  result  of  a  planned  CT  scan  of  the  whole  body  the 
decision  was  taken  to  withhold  venous  thromboembolism  prophylaxis.  The  CT  scan  was 
completed  and  reported  the  same  day at  1922 in  respect of which  the  injury,  in  particular to  her 
spine at C6,  C7 was revealed. 

The  Pathologist, 
found  at  post  mortem  that the  cause of Mary's death  was  as  a 
result  of  developing  a  deep  vein  thrombosis  as  a  result  of  immobility  which  then  led  to  the 
Having  reviewed 
development  of  pulmonary  thromboembolism 
statement,  I  noted  that despite  the  involvement of 3 other doctors  on  the  evening 
of the  10  January  2020  that  it  was  not  until  the  afternoon  on  Monday  13  January  2020  was  a 
request made to  resume Dalteparin as  part of the venous thromboembolism  prophylaxis. 

from  which  she  died. 

5. 

CORONER'S CONCERNS 

I had  no evidence before me to say more likely than not that it would  have made a difference and 
having  dealt  with  many  cases  similar  to  this, 
I  fully  recognise  that  even  with  venous 
thromboembolism  prophylaxis,  the  risk  of developing  a  deep  vein  thrombosis  and  subsequent 
pulmonary thromboembolism  can  never  be  completely  excluded.  That  having  been  said  I  am, 
however,  somewhat concerned that the  resumption  of Dalteparin took in  excess of 2½ days from 
the  production  of  the  CT  report  and  the  delay  would  appear  to  be  solely  attributable  to  the 
weekend  separating the  point of which the  Dalteparin was stopped  and  when  it was resumed  on 
Monday afternoon.  Whilst  I accept  it  may  not  have  made  a  difference  in  this  particular  case,  I 
am  concerned  that  in  other  cases  that  such  a  delay could  result  in  the  unnecessary  premature 
death of a  atient which  is wh 
YOUR RESPONSE 

this concern. 

I am  raisin 

You  are under a duty to  respond  to this report within  56 days of the date of this report,  namely by 
20 August 2020.  I,  the coroner,  may extend the period. 

Your  response  must  contain  details  of  action  taken  or  proposed  to  be  taken,  setting  out  the 
timetable for action. Otherwise you  must explain why no action  is proposed. 

COPIES and  PUBLICATION 
I have sent a copy of my report to the Chief Coroner and  to the following  Interested  Person, 1111 

I am  also under a duty to send the Chief Coroner a copy of your response. 

The  Chief Coroner  may publish  either or  both  in  a  complete  or  redacted  or  summary form.  He 
may send  a  copy  of this  report  to  any  person  who  he  believes  may find  it  useful  or of interest. 
You  may  make  representations  to  me,  the  coroner,  at  the  time  of  your  response,  about  the 
release or the publication of your response  by the Chief Coroner. 

6 . 

7. 

8. 

Dated  25 June 2020 

Si  natur~  ~die  , Senior Coroner for Wiltshire & Swindon 

Wiltshire & Swindon Coroner's Office, 26 Endless Street, Salisbury, Wiltshire, SPl lDP 

Tel 01722 438900 

I  Fax 01722 332223

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Great Western Hospitals NHS Foundation Trust (PDF)
Great Western  Hospitals  h'J:kj 

NHS  Foundation Trust 

The Great Western Hospital 
Marlborough Road 
Swindon 
SN36BB 

Tel:  01793 60 40 20 

Private and  confidential 

David  Ridley 
HM Senior Coroner for Wiltshire and 
Swindon 
Wiltshire and Swindon Coroner's Office 
26  Endless Street 
Salisbury 
Wiltshire 
SP11DP 

By email only: 

26 August 2020 

Dear Mr Ridley 

Re:  Coroner's Regulation 28 Report 

Thank you for your letter dated  25 June 2020, which included a Regulation 28 Prevention of Future 
Deaths Report, raising concerns about the circumstances which led to the death of Mrs Winifred Mary 
Redfearn. 

We take these reports extremely seriously and  I am writing to share our response to your report,  which 
aims to provide assurance that your concerns have been addressed and  includes details of the actions 
taken or planned to reduce the risk of similar deaths. 

As an organisation, we have also conducted our own internal investigation into the care provided to  Mrs 
Redfearn, which will  be shared with you once it has been through our governance process,  this is 
scheduled to be completed by October 2020. This investigation identified a number of areas where 
improvements are needed to ensure all  patients receive safe and high quality care 

Details of action taken or action planned,  in response to the matters· giving  rise to concern within your 
report and our own internal investigation, are outlined below. 

Overview 

There was a delay of two and half days,  which included a weekend,  in  resuming  Mrs  Redfearn's 
medication 'Dalteparin' (an anticoagulant that helps prevent the formation of blood  clots),  after it was 
suspended  pending the result of a CT scan. 

Our Values 
Service  Teamwork  Ambition  Respect 

1 

 You  have acknowledged that there is  no evidence to suggest that this omission caused or contributed to 
Mrs Redfearn's death, however believe that there is a risk of similar incidents occurring,  posing a 
potential risk to other patients. 

This has led  to your concern about treatment being delayed, and the safety and quality of care given to 

· patients potentially being  of a different standard during weekends. 

The Trust has therefore taken the following actions. 

Matters of concern and actions taken 

Raising awareness 

vye know that openly recognising mistakes leads to improved patient safety and we encourage staff to 
speak up so we can learn and  make improvements. 

Action 

Mrs Redfeam's  case has been discussed internally within the speciality,  supporting our culture of 
openness and transparency. 

Openly discussing where omissions. in care were identified will raise awareness of potential risks to 
patient safety,  actions we need to take to reduce these risks and  ultimately inform changes which will 
lead to improved patient care. 

IT  based system for weekend review of patients 

It was identified that there is no robust system for medical reviews of patients during weekends. 

Currently,  patients who require medical review over the weekend are added to a paper handover, which 
·is  not shared between wards. This system contributed to Mrs Redfearn not being  reviewed  by a doctor 
over the weekend. 

Action 

By mid-September a new electronic review system will  be available at weekends.  This will  clearly identify 
which treatment is required,  and which doctor and speciality the patient has been allocated. 

Importantly, the information will  be accessible from  any location for review during weekends.  The 
information will  also be retained. 

Our Values 
Service  Teamwork  Ambition  Respect 

2 

 Venous Thromboembolism (VTE) 

There are two areas of improvement to be made around VTE care. 

1)  The VTE risk assessment is completed on an  electronic prescribing system called  EPMA,  while 
nursing handover information is stored on  a different electronic system  called  Nervecentre. 

The fact that Mrs  Redfearn's  medication was suspended  pending the result of a CT scan, was 
not documented on either system. 

Had this been documented,  it may have acted as a prompt fo~ nursing staff to escalate this 
information to medical staff. 

2)  Ward staff lacked sufficient knowledge regarding the increased risk of VTE from  not having 

Dalteparin, alongside the patient's immobility and  not wearing  electronic regular compression 
boots. 

Had the ward  staff been aware of the importance of Dalteparin, the absence of this medication 
may have been escalated. 

Action 

A training plan is being developed to raise awareness of the importance of methods to mitigate the risk 
of VTE and the importance of clear documentation. The training will commence in September 2020. 

The admission of patients to the appropriate speciality 

The Trust's current criteria  is that any patient over the age of 65,  admitted with a trauma,  should be 
placed under the care of the trauma and orthopaedic speciality, with  further input where required. 

Mrs Redfearn was admitted from the Emergency Department (ED),  to a medical ward called the 
Treatment for Older Persons Short Stay Unit (TOPSSU). 

Had  Mrs Redfearn been under the care of the trauma and orthopaedic speciality,  they would  have been 
more aware of the necessity for review of patients after CT scanning and the need for VTE prophylaxis. 

Mrs Redfearn was on TOPSSU when her spinal fracture was diagnosed. This should have triggered  a 
referral to the Spinal Team via the Oxford Acute Referral System (OARS),  which enables the spinal team 
to review CT images and advise on treatment. There was a delay in this happening. 

Action 

In August 2020, the criteria regarding  patients over the age of 65,  admitted with a trauma,  having care 
delivered by the trauma and  orthopaedic speciality was shared widely throughout the unscheduled care 
and planned care divisions to increase awareness. The criteria will  also be displayed in  all patient 

Our Values 
Service  Teamwork  Ambition  Respect 

3 

 admission areas of the hospital.  An  audit will  be undertaken in  September to  ensure that there is 
compliance with the criteria. 

The protocol for referrals to the Spinal Team via OARS will also be  reviewed.  The Trauma and 
Orthopaedic clinical  lead/spinal consultant will  be leading the OAR review and will  be working with 
OUH.  This is expected to  take at least 3 months. 

Trauma alerts 

Pre-alerts are made by the ambulance service and  enable the Trauma Team to be called  prior to the 
patient arriving, and the relevant specialties to be involved from the time the patient arrives in  ED. 

Silver trauma is a 'way of acknowledging that older people are at a higher risk of significant injury with 
lower impact mechanisms of injury.  In  circumstances where the ambulance service has not made a pre-
alert call,  ED staff can  raise this alert. 

· 

· 

During  Mrs Redfearn's care this process was not followed.  This meant that the Orthopaedic Team was 
not Involved at the earliest opportunity and that imaging could  have been done sooner in  ED. 

Action 

Further training will  be provided to staff to increase their knowledge of pre-alert calls for silver trauma 
cases. Training will  be provided to ED nursing and medical groups by 30 September 2020. The training 
will  be provided  by the ED clinical nurse educator and senior medical staff. 

The case will  also be highlighted to the ambulance service so that they can ensure training is delivered 
to their staff. 

I hope that _this letter provides you with assurance that action has been taken in  response to your report 
and that further actions are planned to address the concerns raised and improve the standard of care 
patients receive. 

If you  require any further information,  please do not hesitate to contact me. 

Yours sincerely 

Chief Executive 

. 

Copy to: CQC 

Our Values 
Service  Teamwork  Ambition  Respect 

4

Related reports

Other reports by David Ridley

See all →

More reports categorised “Hospital Death (Clinical Procedures and medical management) related deaths”

See all →

Track Hospital Death (Clinical Procedures and medical management) related deaths

See every Prevention of Future Deaths report matching Hospital Death (Clinical Procedures and medical management) related deaths, and how often a new one appears.

What would an alert for this have sent me? Search the full text

Free to try — the preview shows the real matches and how many arrived in the last 12 months. Your first email alert is free.

These reports are published by the Chief Coroner's office at judiciary.uk and are © Crown copyright. The text here is reproduced from the published PDF so it can be searched. If something on this page is wrong, or you are a person named in it and want it reviewed, email drcjar@gmail.com and we will act promptly.