Prevention of Future Deaths reports · 2021

Victoria Harrild-Jones

Regulation 28 report to prevent future deaths, reference 2021-0386, written 17 Nov 2021. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report17 Nov 2021
Reference2021-0386
DeceasedVictoria Harrild-Jones
CoronerNigel Parsley
Coroner areaSuffolk
CategoryOther related deaths · Service Personnel related deaths
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

Regulation 28: REPORT TO PREVENT FUTURE DEATHS (1) 

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS 

THIS REPORT IS BEING SENT TO: 

The Right Honourable Ben Wallace MP
Secretary of State for Defence
Ministry of Defence
Whitehall 
London 
SW1A 2HB 

1  CORONER 

2  CORONER’S LEGAL POWERS 

I make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 2009 and 
regulations 28 and 29 of the Coroners (Investigations) Regulations 2013. 

3 

INVESTIGATION and INQUEST 

On 22nd January 2020 I commenced an investigation into the tragic death of Victoria HARRILD-
JONES 

The investigation concluded at the end of the inquest on 16th November 2021. The conclusion of 
the inquest was that:-

Victoria died as the result of a pulmonary embolism (a blood clot in the lung). 

Victoria had recently undergone gastric surgery and had subsequently developed peritonitis
(an inflammation of the abdominal lining). 

Peritonitis is a known complication of her surgery, and this, combined with her underlying
health conditions and Victoria’s significantly reduced mobility, allowed a deep vein 
thrombosis to form, which proved fatal when it travelled to her lungs. 

At the time of her death Victoria was not prescribed any medication to reduce the chance of 
a deep vein thrombosis from forming. 

The medical cause of death was confirmed as: 

1a Right pulmonary artery embolism and right atrium thrombosis 

2. Obesity, gastric stomach by-pass surgery (19th December 2019), peritonitis, bilateral hip
replacement, immobility 

4  CIRCUMSTANCES OF THE DEATH 

Victoria Harrild-Jones died on the 27th December 2019 at her home address of 
Sovereign Base Area, Akrotiri, in Cyprus. 

, 

A week prior to her death on Thursday 19th December 2019, Victoria had undergone gastric by-
pass surgery in Limassol, Cyprus 
Victoria was discharged from hospital on Saturday the 21st December 2019, but on the 22nd 

 
 
 
 
 
 
 
 
 
 
 
 December due to the abdominal pain she was suffering, an ambulance was called and a duty 
paramedic attended. 

After an on-call doctor had a conversation with the attending paramedic, Victoria was given pain 
relief medication, and reported she felt a little better for next few of days. 

However, at approximately 06:00 on 27th December 2019, Victoria was sleeping in a chair, she 
was seen to start convulsing before she stopped breathing. 

An ambulance was called but resuscitation attempts, initially by her husband and then military 
medical personnel were tragically unsuccessful. 

Victoria was pronounced deceased at 07:00 hours on 27th December 2019. 

A subsequent post-mortem examination identified that Victoria had developed a large blood 
thrombosis which had travelled to her lungs leading to her death. She had also been suffering from 
undiagnosed peritonitis at the time of her death. 

At the time of her death Victoria had not been prescribed any preventative anti-coagulation 
medication. 

Victoria’s underlying medical conditions, resultant lack of mobility and the lack of anti-coagulation 
medication are, on a balance of probability basis, more likely than not to have contributed to her 
death. 

5  CORONER’S CONCERNS 

During the course of the inquest the evidence revealed matters given rise to concern. In my opinion 
there is a risk that future deaths could occur unless action is taken. In the circumstances it is my 
statutory duty to report to you; 

the MATTERS OF CONCERN as follows.  – 

In evidence it was heard that following this incident the Sovereign Base Area medical team have 
implemented a number of changes to policy and procedures. 

However, there is one area of concern which has wider implications which was not addressed. 

At the time of her death Victoria had not been prescribed any prophylactic anti-coagulation 
medication for the period of her recovery at home. 

Following her operation on the 19th December 2019 the court was told that whilst in hospital, 
Victoria was required to wear compression stockings and was given a daily dose of anti-
coagulation medication in order to assist in the prevention of a venous thromboembolism from 
forming. 

However, upon Victoria’s discharge on the 22nd December 2019 these measure were withdrawn 
by her treating clinician, the court being told that this is standard practice for all patients in Cyprus. 

The court then heard, that for UK based patients, National Institute for Health Care Excellence 
guidance requires that a prophylactic dose of anti-coagulation medication should be given for a 
period of at least 2 weeks post-operatively, including periods of recovery spent at home. 

As such, anti-coagulation medication would have been prescribed to Victoria post-operatively for at 
least a two-week period had her operation occurred in the UK. 

I am therefore concerned that military personnel (and their dependents) who receive inpatient 
secondary care from local provider’s whilst deployed overseas, may be provided treatment 
following their discharge which is not compliant with NICE guidance and which falls below the 
standard expected in the UK. 

 6  ACTION SHOULD BE TAKEN 

In my opinion action should be taken in order to prevent future deaths, and I believe you or your 
organisation have the power to take any such action you identify. 

7  YOUR RESPONSE 

You are under a duty to respond to this report within 56 days of the date of this report, namely by 
14th January 2022 I, the Senior Coroner, may extend the period if I consider it reasonable to do so. 

Your response must contain details of action taken or proposed to be taken, setting out the 
timetable for action. Otherwise you must explain why no action is proposed. 

8  COPIES and PUBLICATION 

I have sent a copy of my report to the Chief Coroner and to the following Interested Persons;-

1. Victoria’s next of kin. 

I am under a duty to send the Chief Coroner a copy of your response. 

The Chief Coroner may publish either or both in a complete or redacted or summary form. He may 
send a copy of this report to any person who he believes may find it useful or of interest. You may 
make representations to me, the Senior Coroner, at the time of your response, about the release or 
the publication of your response by the Chief Coroner. 

9 

Nigel PARSLEY
Senior Coroner for 
Suffolk 
Dated: 17/11/2021

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Mod (PDF)
SECRETARY OF STATE 
MINISTRY OF DEFENCE 
FLOOR 5, ZONE D, MAIN BUILDING 
WHITEHALL  LONDON  SW1A 2HB 

28 January 2022 

Dear Nigel, 

REGULATION 28 REPORT: DEATH OF VICTORIA HARRILD-JONES 

Thank you for your Regulation 28 Report dated 17 November 2021 following the 
Inquest  into  the  very sad  death  of  Mrs Victoria  Harrild-Jones  on  27  December 
2019’.  Mrs  Harrild-Jones,  who  had  accompanied  her  husband  on  posting  to 
British  Forces  Cyprus,  suffered  a  post-operative  complication  of  elective 
abdominal surgery.  I very much share your desire to prevent any recurrence and 
I am grateful to you for bringing your findings to my attention. 

I set out below steps already taken on the issues you have raised, where further 
action is planned and the limits of where action can be taken by Defence to assure 
or  regulate  healthcare  provision  in  overseas  nations  that  host  UK  Service 
personnel and dependants.  In Defence we take matters surrounding the health 
and  wellbeing  of  serving  individuals and  their  dependants  extremely  seriously. 
The Surgeon General has personally reviewed this case to identify where there 
is organisational learning from a clinical perspective.  

Matter of Concern 1: If the bariatric surgery had been undertaken in the UK, 
Mrs Harrild-Jones would have been prescribed anticoagulation medication 
for at least 2 weeks postoperatively. 

This  concern  reflects  the  fact  that  anticoagulation  medication  (known  as  Low 
Molecular Weight Heparin, or LMWH), used to prevent venous thrombosis (VTE) 
and subsequent embolism, was not continued after Mrs Harrild-Jones’ discharge 
from hospital. She received twice-daily doses of LMWH for three days until her 
discharge  on  21  December  2019.  This  guidance  differs  from  the  evidence 
provided  to  the  court.    Had  UK  standards  been  followed,  NICE  best  practice 

Mr Nigel Parsley  
Senior Coroner for Suffolk 
Beacon House 
White House Road 
Ipswich 
Suffolk 
IP1 5PB 

 
 
 
 
 identifies she should have received LMWH for a further four days. In this respect 
the administration of LMWH post-discharge fell short of UK NICE guidelines by a 
period of four days.  A theoretical safety net would be for the general practitioner 
to review the care immediately after discharge. In this case, however, Mrs Harrild-
Jones had made a private arrangement for surgery, outside the awareness of the 
military medical practice, and no hospital discharge summary was forwarded. The 
practice was alerted to the surgery having happened at the point of attendance 
to the first 112 call on 22 December 2019.  The principal protection for the patient, 
and the organisation, is through prohibiting certain elective operations overseas 
and  referring  Service  personnel  and  dependant  patients  to  the  NHS.  This 
protection was in place for Mrs Harrild-Jones: the circumstances are described in 
the following section.  

The  UK  national best  practice  to  prevent  VTE  is embodied  within  the  National 
Institute  for  Health  and  Care  Excellence  (NICE)  Guideline  on  ‘Venous 
Thromboembolism in over 16s: reducing the risk of hospital-acquired deep vein 
thrombosis or pulmonary embolism’.  There is only one situation where LMWH 
prophylaxis greater than seven days from admission is routinely recommended 
by NICE, which is for major cancer surgery involving the abdomen (para 1.14.4) 
when  evidence  shows  a  reduction  in  VTE  with  prophylaxis  if  extended  for  28 
days. 

The  Defence  Medical  Services  takes  as  its  benchmark  the  University  Hospital 
Birmingham (UHB), with which it is strategically partnered, and which hosts the 
Royal Centre for Defence Medicine.   UHB abides by the 7-day period for VTE 
pharmacological prophylaxis for bariatric surgery, assuming no contraindications.  

The  supporting  literature  to  the  national  guidelines  confirms  that  LMWH  will 
reduce the risk of VTE, but it does not remove the risk, particularly in cases such 
as  Mrs  Harrild-Jones,  who  faced  a  number  of  compound  health  risks.  Full 
compliance with UK NICE guidelines would not have completely removed the risk 
of  VTE,  although  it  would  have  contributed  to  reducing  the  likelihood.  
Accordingly, MOD have taken steps, where they are in our control, to mitigate the 
risk of future occurrence to as low as practicable. 

In Mrs Harrild Jones’ case, the post-mortem examination concludes the cause of 
death to be “Embolism of the pulmonary artery, on the basis of peritonitis”. Earlier 
intervention for her peritonitis is seen as an important opportunity to have affected 
the  adverse  outcome  in  this  case  and  to  prevent  future  deaths  in  similar 
circumstances. Recognition by the military general practitioner on the day after 
discharge that a fever and abdominal pain after bowel surgery  might represent 
early peritonitis from an anastomosis leak, should have precipitated a telephone 
consultation with the responsible operating surgeon — or an immediate referral 
back to the Ygia Polyclinic. The Defence general practitioner has reflected on his 
clinical judgment and shared this with the Court.  He has instituted local policy 
change  in  Cyprus  to  ensure  future  communication  with  the  operating  surgeon 
when  there  is  a  post-operative  complication;  and  to  ensure  that  all  112  calls 
receive  a  routine  telephone  follow  up  by  the  duty  doctor  the  next  day.  Where 
applicable,  these  practice  changes  will  be  replicated  across  Defence 
Primary Healthcare Overseas through central policy guidance. 

 
 
 
 
 
 
 
 . 

Matter of Concern 2: Military personnel (and their dependants) who receive 
inpatient  secondary  care  from  local  providers  whilst  deployed  overseas, 
may be provided treatment following their discharge that is not compliant 
with NICE guidance and which falls below the standard expected in the UK. 

Defence  recognises  that  this  is  a  risk  for  Service  personnel  and  their  families 
when deployed overseas.  NICE Guidelines are UK-specific and each developed 
overseas health system will have its own guidelines and governance processes, 
which may differ from the UK approach.  

In  the  six  months  following  removal  of  the  gastric  band,  Mrs  Harrild-Jones 
received  regular  contact  with  healthcare  professionals  to  attempt  dietary, 
exercise  and  self-help  group  measures.  Authority  was  refused  for  a  further 
bariatric  elective  procedure  to  be  undertaken  in  Cyprus,  with  DCA  stating  this 
must  be  done  in  the  UK.  Specifically,  direction  was  given  to  review  the 
requirement for further elective surgery 3-6 months after the band was removed 
and  to  make  a  referral  at  that  point.  She  was  referred  to  NHS  in  Bristol  on  
29  August  2019;  a  multidisciplinary  consultation  was  arranged  in  Bristol  for  
4 February 2020.  However, Mrs Harrild-Jones referred herself for private surgery 
at the Ygia Polyclinic, outside the advice and knowledge of the military medical 
centre.  

This case will be raised for awareness at the strategic Partnership Board 
between  NHS  and  Defence  Medical  Services  in  order  to  highlight  the 
challenges when referring patients into the NHS from overseas. 

in  Cyprus  has  been 

There  are  mitigations  in  place  to  manage  the  risks  associated  with  personnel 
receiving inpatient secondary care from local providers whilst deployed overseas. 
Within  Cyprus,  the  secondary health  care  contract  includes  the  requirement  to 
follow  UK  guidelines  (NICE;  NHS  England)  for  those  procedures  that  are 
approved,  unless  they  contravene  Cypriot  MoH  guidelines.   The  contracted 
service  provider 
the  Ygia  Polyclinic  since  2012.  
A new contract, based on an enhanced statement of requirement, has recently 
been awarded to the American Medical Centre (AMC) in Nicosia, Cyprus, and will 
come into effect from 1 April 2022, providing specified in-patient and out-patient 
services to the entitled population.  Within the new contract, Defence GPs will 
confirm that a proposed care pathway meets NICE guidelines. Where there 
is  doubt  Defence  GPs  will  seek  the  opinion  of  the  relevant  Defence 
Consultant  Advisor  (senior  consultant  specialist  in  the  relevant  clinical 
discipline). 

Further  mitigation  is  provided  by  Defence  policy,  which  outlines  eligibility  on 
medical  grounds  to  deploy  overseas  and  restrict  overseas  elective  surgery  in 
local provider facilities to those procedures that have been assured and agreed 
in  advance.1  This  includes  prohibiting  elective  bariatric  surgery.    As  often  as 
possible  Service  personnel  and  their  dependants  are  returned  to  the  UK  for 

1 2021DIN01-079, Annex A, updated June 2021 

 
 
 
 
 
 
 
 
 
 
 planned treatment.  The provider of contracted secondary healthcare is subject 
to  performance  and  quality  monitoring,  including  professional  liaison  visits  by 
Defence Consultant Advisers.  To match the new contract with the AMC, Defence 
Primary  Healthcare  will  improve  the  standardisation  of  information  to 
patients who request secondary healthcare in Cyprus.  

In identifying how future risk may be reduced of treatment overseas falling below 
NHS standards, the principal safeguard is to ensure that Service personnel and 
their dependants do not submit themselves for  elective procedures within third 
party  countries,  when  those  procedures  have  not  been  approved  by  Defence.  
Appropriate  policy  exists,  but  it  will  only  be  fully  effective  if  it  is  optimally 
communicated and understood. 

Service  personnel  and  families  are  screened  prior  to  deployment  to  overseas 
bases for suitability to ensure their healthcare needs can be met.2  This process 
was undertaken for Mrs Harrild-Jones and two doctors independently assessed 
that her existing needs could be met (assessments in Bulford and by telephone 
to  Cyprus).    Information  is  sent  by  the  Families  Section;  however,  there  is  no 
specific verbal briefing for families.  The feasibility and suitability of a briefing 
to  families  will  be  explored,  regarding  healthcare  provision  overseas,  to 
complement the written information provided. 

Contextual  training  is  provided  for  a  Defence  GP  in  an  overseas,  remote  or 
austere  practice:  this  is  then  complemented  by  local  understanding  at  the 
handover  and  on  induction  by  local  practice  staff.    The  Defence  Professor  of 
General Practice has committed to add this case and reflective discussion to the 
mandatory course for all Defence GP trainees, one week of which is held in 
Cyprus each June.  

Defence recognises that providing comprehensive military secondary healthcare 
facilities  in  the  overseas  operating  bases  is not  feasible.    We  seek  to  mitigate 
such risks, although these cannot be eliminated completely.  

The potential deficit in assurance in Cyprus is addressed through a combination 
of  the  rigorous  contract  with  the  secondary  healthcare  provider,  together  with 
professional liaison visits (PLVs) conducted by Defence Consultant Advisers and 
reporting to Commander Medical BFC.  While PLVs are not currently underpinned 
by formal policy, they are supported by an ‘Advisory Visit Report Template’ and 
questionnaire within an Advisors’ briefing pack, in order to facilitate consistency.  
There  is  a  well  populated  plan  of  continuing  PLVs  to  Cyprus  up  to  6  months 
ahead. 

This  assurance  process  is  currently  under  formal  review  through  a  newly 
established  DMS  Overseas  Assurance  Working  Group,  in  order  to  create  the 
supporting policy and common framework that is transferable to all operational 
areas.  This will nest within the broader Defence Authority Assurance Working 
Group. Work is also ongoing by the Director Overseas Bases to develop fixed 
visit programmes to support a more enduring solution. 

2 JSP 770, Tri-Service Operational and Non-Operational Welfare Policy, v13.0 dated Apr 2019 (para 1.2A.16). 

 
 
 
 
 
 
 
 
 
 
 Thank you for writing to me about this important matter.  I hope that my response 
has confirmed that the Ministry of Defence has learned and will continue to learn 
lessons from the tragic death of Mrs Harrild-Jones.  I hope too that her husband, 
,  her daughter  and her  wider family  will draw some  comfort 

from the knowledge that your report has prompted action. 

Yours sincerely, 

THE RT HON BEN WALLACE MP

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