Prevention of Future Deaths reports · 2021

David O’Brien

Regulation 28 report to prevent future deaths, reference 2022-0068, written 16 Dec 2021. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report16 Dec 2021
Reference2022-0068
DeceasedDavid O’Brien
CoronerCarly Henley
Coroner areaNewcastle upon Tyne and North Tyneside
CategoryCare Home Health related deaths
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

ANNEX A 

REGULATION 28:  REPORT TO PREVENT FUTURE DEATHS (1) 

NOTE: This form is to be used after an inquest. 

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS 

THIS REPORT IS BEING SENT TO: 

1.  Springfield  Health Care Services 
2.  The Care Quality Commission 

1  CORONER 

I am Carly Elizabeth Henley, Assistant Coroner, for the coroner areas of 
Newcastle upon Tyne and North Tyneside. 

2  CORONER’S LEGAL POWERS 

I make this report under paragraph 7, Schedule 5, of the Cor oners and Justice 
Act 2009 and regulations 28 and 29 of the Coroners (Investigations) 
Regulations 2013. 

3 

INVESTIGATION and INQUEST 

On 24th February 2021 the Senior Coroner opened an inquest into the death 
of David Michael O’Brien.  

On 15th December 2021 I resumed the inquest, hearing oral evidence over the 
course of two days. 

4  CIRCUMSTANCES OF THE DEATH 

David Michael O’Brien (born 3.5.1948) died at North Tyneside General Hospital 
on 23.1.2020 aged 71 years old. 

He had a significant previous medical history including: 
Bilateral Above Knee Amputations 
Underlying Peripheral Vascular Disease 
Stroke 
Splenectomy 
Partial Blindness 

He lived independently in his own home but was dependent on carers four times 
a  day.  His care was provided by Springfield Health Care Services.  He was 
dependent on a wheelchair to mobilise and transfer by hoist. 

1 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 On 1.1.2020 he was admitted to hospital f ollowing an unwitnessed fall from his 
wheelchair, resulting in a long lie prior to him being discovered (2 -4 hours) by 
his carers.  He had sustained a fractured hip, which was operated on at NSECH 
on 3.1.2020. 

He died of 1a) Bronchopneumonia due to 1b) his fall with hip fracture (operated 
on 3.1.2020).   
Contributory conditions were: Bilateral  lower limb  amputations due to severe 
peripheral artery  disease.   Old  cerebral infarcts and  swallowing  difficulties.  
Emphysema. 

5  CORONER’S CONCERNS 

During the inquest the evidence revealed matters giving rise to concern. In my 
opinion there is a risk that future deaths will occur unless action is taken. In 
the circumstances it is my statutory duty to report to you. 

The MATTERS OF CONCERN are as follows.  –  

1.  I heard evidence from Springfield Health Care Services that Mr 

O’Brien was using his wheelchair throughout the day and was either in 

bed or transferred to his wheelchair with nowhere else for him to safely 

sit.  This excessive use was contrary to advice from Wheelchair 

Services, who had advised that the wheelchair was only to be used as 

a mobility aid. 

2.  Carers from Springfield Health Care gave evidence that Mr O’Brien’s 

use of the wheelchair was “an accident waiting to happen” as he was 

partially sighted, “top heavy and could topple over out of his chair”. 

3.  Whilst Springfield Health Care contacted Occupational Therapy to 

report concerns that the wheelchair appeared too big and his seatbelt 

too loose, Occupational Therapy was not the correct service to 

address these issues.   

4.  The evidence from Occupational Therapy contained a clear and 

contemporaneous note dated 7.11.09 that they informed Springfield 

Health Care that they were not the correct service and provided 

contact details for Wheelchair Services.  Advice is clearly documented 

within the evidence from Occupational Therapy that “we cannot assess 

a wheelchair no matter how urgent and they must contact Wheelchair 

Services.”  The note goes on to state, “[Springfield Health Care] 

advised client is at severe risk of falling or choking and duty OT 

advised that client should be maintained in bed if he cannot safely 

2 

 
 
   
 
 
 
 access his wheelchair.”  Springfield Health Care “does not recall” that 

advice.  Mr O’Brien continued to use the wheelchair every day 

following this advice, being transferred by hoist into it by his carers. 

5.  Evidence from Wheelchair Services was that an assessment of the 

wheelchair took place in Mr O’Brien’s home on 20.12.19.  Mr O’Brien 

and one of his regular carers from Springfield Health Care were 

present.  His seatbelt was tightened and advice was given by 

Wheelchair Services that the wheelchair was only for use to mobilise 

and not for general seating.  Notwithstanding this advice, Mr O’Brien 

continued to use the wheelchair throughout the day as his only seating 

option and was assisted into it by hoist by his carers.  

6.  Springfield Health Care state that they were not aware of the 

assessment on 20.12.19 by Wheelchair Services or the advice given, 

despite one of their carers being present during the assessment.  On 

1.1.2020 Mr O’Brien fell from his wheelchair sustaining injuries which 

ultimately led to his death. 

7.  The evidence that I heard suggests that Springfield Health Care have 

poor record keeping and poor communication between staff.  It also 

suggests that as an agency, it is not aware of which agencies are 

responsible for providing assistance to its clients.  Advice given by 

other agencies appears not to have been documented or followed.  

8.  Springfield Healthcare accepts that it had not undertaken a risk 

assessment of Mr O’Brien’s use of the wheelchair, nor had it 

requested such an assessment be carried out by another agency. 

6  ACTION SHOULD BE TAKEN 

In my opinion action should be taken to prevent future deaths and I believe 
your organisation has the power to take such action.  

7  YOUR RESPONSE 

You are under a duty to respond to this report within 56 days of the date of 
this report, namely by 10th February 2022. I, the coroner, may extend the 
period. 

Your response must contain details of action taken or proposed to be taken, 
setting out the timetable for action. Otherwise, you must explain why no action 
is proposed. 

8  COPIES and PUBLICATION 

3 

 
 
 
 
 
 
 
 
 I have sent a copy of my report to the Chief Coroner and to the following 
Interested Persons:  
Mr O’Brien’s family 

I am also under a duty to send the Chief Coroner a copy of your response.  

The Chief Coroner may publish either or both in a complete or redacted or 
summary form. He may send a copy of this report to any person who he 
believes may find it useful or of interest. You may make representations to 
me, the coroner, at the time of your response, about the release or the 
publication of your response by the Chief Coroner. 

9 

16.12.2021                                        C E HENLEY 

4

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Cqc (PDF)
Care Quality Commission 
Citygate 
Gallowgate 
Newcastle upon Tyne 
NE1 4PA 

Fax: 03000 616171 

www.cqc.org.uk 

HM Assistant Coroner Henley 
Newcastle upon Tyne and North Tyneside Coroner 

Recipient:  northtynesicecoroners@newcastle.gov.uk 

24 February 2022  

Dear HM Coroner Henley 

Regulation 28 Report following the inquest into the death of David Michael O’Brien 

We write further to the Regulation 28 report that you made following the inquest into the 
death of David Michael O’Brien.  

The Care Quality Commission (CQC) has considered carefully the concerns raised at 
Section 5 of your Regulation 28 report. Specifically, it has done so to inform its assessment 
not only of potential criminal enforcement arising from the specific incident of, and 
circumstances relevant to, David O’Brien’s death; but also of potential regulatory action to 
protect service users from ongoing risks as identified in your Regulation 28 PFD report.  

In terms of potential criminal enforcement arising from the death of David O’Brien you will be 
aware that CQC has a power to prosecute for failures to provide safe care and treatment 
resulting in avoidable harm or a significant risk of exposure to avoidable harm, under 
Regulations 12 and 22 Health and Social Care Act 2014. Prosecutions can be brought 
against registered providers, individual registered managers and directors of corporate 
providers. The elements of the offence that the Commission must prove in the context of this 
case to bring criminal enforcement action against a registered person under Regulation 22 
RAR 2014 are as follows:  

(1) 

(2) 

(3) 

There was an incident of avoidable harm to a service user or a service user was 
exposed to a significant risk of avoidable harm; and 
The avoidable harm or significant risk of exposure to avoidable harm must have 
resulted from a failure to provide safe care and treatment in breach of Regulation 12 
RAR 2014; and  
The breach was the responsibility of the Registered Person – Registered Provider 
and/ or Registered Manager. 

In this case, CQC undertook two initial assessments of information and evidence obtained to 
determine whether there were reasonable grounds to suspect an offence of avoidable harm 
to David O’Brien under Regulations 12 and 22 RAR 2014, and so whether to undertake a 
formal criminal investigation. The first was undertaken prior to the inquest following initial 
enquiries made.  

  Reg 28 CQC response to Coroner 

 - Final v1 

 
 
 
 
 
 
 
 
 The second took place after the inquest and took account of the evidence gathered during 
the coronial investigation and specifically the concerns raised at points 1-8 of your 
Regulation 28 report. In both cases the CQC concluded there were no reasonable grounds 
to suspect an offence under Regulations 12 and 22 RAR 2014 and no formal criminal 
investigation was undertaken.  

In terms of CQC’s other regulatory functions, in between inspections the CQC continually 
monitors all the information we hold about a service. We receive and review information and 
intelligence from a range of sources, including from HM Coroner. If the CQC receives any 
information of concern about a service provider our aim is to respond as quickly as possible, 
assessing the risk and identifying the appropriate action to take.  

In this case, we have reviewed the information received by you, both in terms of the 
evidence gathered during the coronial investigation and shared with CQC, and the concerns 
set out in section 5 of your Regulation 28 PDF report along with information we hold about 
the service. CQC has identified a number of areas where Springfield should make 
improvements to protect service users from potential continuing risks. We will be holding an 
internal management review meeting to consider what further action may be required 
including when an inspection of Springfield is carried out and the focus of any inspection to 
include the concerns raised at section 5 of your PFD report. We will inform you of the action 
we propose to take once our internal management review process is complete. 

We kindly thank you for your report. If you have any questions please do not hesitate to 
contact me 

Yours sincerely 

Head of Inspection  
London ASC 

  Reg 28 CQC response to Coroner Ref 

 - Final v1

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