Prevention of Future Deaths reports · 2024

Nigel Dixon

Regulation 28 report to prevent future deaths, reference 2024-0312, written 4 Jun 2024. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report4 Jun 2024
Reference2024-0312
DeceasedNigel Dixon
CoronerIsobel Thistlethwaite
Coroner areaRutland and North Leicestershire
CategoryAlcohol, drug and medication related deaths · Hospital Death (Clinical Procedures and medical management) related deaths
Organisation namedUniversity Hospitals of Leicester NHS Trust
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

REGULATION 28: REPORT TO PREVENT FUTURE DEATHS 

NOTE:  This form is to be used after an inquest. 

REGULATION 28 REPORT TO PREVENT DEATHS 

THIS REPORT IS BEING SENT TO: 

The Right Hon. Lucy Frazer KC MP, the Secretary of State for Digital Culture, Media and Sport 

The Right Hon. Victoria Atkins MP, the Secretary of State for Health and Social Care 

1 

CORONER 

I  am  Miss  I  THISTLETHWAITE,  His  Majesty's  Assistant  Coroner  for  the  coroner  area  of  Rutland  and 
North Leicestershire. 

2 

CORONER’S LEGAL POWERS 

I  make  this  report  under  paragraph  7,  Schedule  5,  of  the  Coroners  and  Justice  Act  2009  and 
regulations 28 and 29 of the Coroners (Investigations) Regulations 2013. 

3 

INVESTIGATION and INQUEST 

On 20 February 2023 I commenced  an investigation  into the death of Nigel Walter DIXON aged 64. 
The investigation concluded at the end of the inquest on 4 June 2024. 

The conclusion of the inquest was: 

Drug related death 

The cause of death was established as: 

I a Morphine and Zopiclone Toxicity 
I b 
I c 

II 

4 

CIRCUMSTANCES OF THE DEATH 

Mr Dixon was a 64 year old male who lived alone. A visitor to his property was unable to rouse him on 
Monday 13 February 2023. Entry was gained by the Fire Service and Mr Dixon was found dead inside. 

Regulation 28 – After Inquest 
Document Template Updated 16/05/2023 

 
 5 

CORONER’S CONCERNS 

During  the  course  of  the  investigation  my  inquiries  revealed  matters  giving  rise  to  concern.  In  my 
opinion there is a risk that future deaths could occur unless action is taken.  In the circumstances it is 
my statutory duty to report to you. 

The MATTERS OF CONCERN are as follows: 

Pre-amble 

Mr Dixon was a 64 year old male, an army veteran who served his country as part of an elite unit. He 
had a past medical history including physical and mental health issues including depression, suicide 
attempts, being sectioned, chronic alcohol misuse and an opiod dependence. 

Mr  Dixon’s  GP  monitored  him  closely  in  the  community  and  they  worked  together  to  reduce  the 
number  of  prescription  drugs  Mr  Dixon  was  taking,  stopping  the  prescribing  of  Zopliclone  then 
Diazepam.  Mr  Dixon  was  in  the  process  of  being  weaned  off  morphine  with  the  support  of  his  GP 
when he was admitted to hospital on 3 February 2023 for an opiate overdose. 

Whilst an inpatient Mr Dixon had an abrupt cessation of his morphine use. 

Mr  Dixon  was  discharged  from  hospital  on  7  February  2023.  The  hospital  discharge  letter  was  not 
actioned and Mr Dixon was able to access one weeks’ worth of morphine which had been prescribed 
to him and the prescription post-dated prior to his stay in hospital. 

Mr Dixon was found dead at home on 13 February 2023 and at post-mortem his cause of death was 
found to be 1a) Morphine and Zopiclone Toxicity. 

Mr Dixon was able to access one weeks’ worth of morphine from his community pharmacy when he 
was  discharged  from  hospital  due.  I  heard  evidence  at  inquest  of  improvements  to  the  use  of  a 
system at the University Hospitals of Leicester NHS Trust, PharmOutcomes, which will, on the balance 
of  probabilities,  prevent  this  situation  arising  again  by  ensuring  that  the  Hospital  Pharmacist 
communicates the cessation of drugs like morphine to community pharmacies. 

Mr  Dixon  was  honest  with  his  GP  about  the  fact  he  purchased  drugs  online  to  supplement  his 
prescriptions. In August 2017 he advised his GP that he was taking 
 Zopliclone tablets every 
two weeks, this is 6 times the licenced amount of Zopiclone. 

Mr Dixon was not being prescribed Zoplicone at the time of his death, his GP stopped prescribing it to 
him in 2017. 

Mr Dixon’s family provided me with documentary evidence of him purchasing drugs online before he 
died,  one  of  those  documents  is  a  receipt  dated  1  February  2023 

.  I  found,  on  the 
balance  of  probabilities,  that  the  Zopliclone  in  Mr  Dixon’s  system  at  the  time  of  his  death  was 
supplied by 

Concerns 

Mr Dixon was able to purchase 

 Zopliclone tablets 

 online from a company 

The  GP  who  gave  evidence  at  the  inquest  described  this  as  a  “huge”  amount  of  the  drug.  She 

Regulation 28 – After Inquest 
Document Template Updated 16/05/2023 

 
 
 
   tablets  in  one  go 
confirmed  that  she  would  only  prescribe  28  days’  worth  of 
 Mr Dixon was able to 
(
purchase).  The  selling  of  tablets  which  are  a  larger  dose  and  in  a  much  larger  quantity  than  would 
ordinarily be prescribed online risks an accidental or intentional overdose of the drug and also risks 
the drug being sold on the black market. 

The  evidence  of  the  GP  is  it  is  hard  to  prescribe  safely  to  people  who  are  supplementing  their 
prescription  drugs  with  online  purchases.  Further,  she  raised  concerns  about  the  safety  and  quality 
control of the drugs being supplied. 

The evidence of the GP was that the company who supplied these drugs to Mr Dixon did not contact 
the GP Practice to discuss their suitability or check Mr Dixon’s medical history, nor did they inform the 
GP’s Practice of the purchase. 

I have concerns about the dosage of the tablets purchased by Mr Dixon which are larger than those 
that a GP would prescribe, and also the quantity of the tablets that Mr Dixon was able to purchase. 

It is gravely concerning that powerful drugs are available online so freely and in such large quantities, 
with little to nothing in the way of checks and balances around who the drugs are being sold to. There 
seems to be no regulation  of the supply of these drugs and that seems to me to inevitably  put the 
lives of vulnerable people at risk. In this case there was no communication with Mr Dixon’s GP and I 
would  imagine  there  is  no  way  for  these  online  companies  to  check  whether  their  customers  are 
placing  duplicate  orders  with  other  websites,  there  seems  therefore  to  be  a  situation  where  one 
could  purchase  almost  limitless  amounts  of  these  drugs  with  no  checks  or  balances  at  all.  There 
seems  to  be  no  system  for  establishing  the  suitability  of  the  purchaser,  nor  a  system  to  limit  the 
amount or frequency of medication being purchased. 

In short, there was no protection offered to Mr Dixon by the online company who sold him these, and 
other drugs, and it is clear that the drugs purchased from the company have contributed to his death. 

I  understand  that  other  Coroners  have  raised  concerns  about  the  supply  of  drugs  online,  and  in 
particular in relation to the gaps in regulation of that industry in other PFD reports. As detailed above, 
I share those concerns. 

6  ACTION SHOULD BE TAKEN 

In  my  opinion  action  should  be  taken  to  prevent  future  deaths  and  I  believe  you  and/or  your 
organisation have the power to take such action. 

7 

YOUR RESPONSE 

You are under a duty to respond to this report within 56 days of the date of this report, 
namely by July 30, 2024.  I, the coroner, may extend the period. 

Your response must contain details of action taken or proposed to be taken, setting out the timetable 
for action.  Otherwise, you must explain why no action is proposed. 
COPIES and PUBLICATION 

8 

I have sent a copy of my report to the Chief Coroner and to the following Interested Persons 

 
  The University Hospitals of Leicester NHS Trust 
 

Leicestershire Partnership NHS Trust 

, Mr Dixon’s daughters 

Regulation 28 – After Inquest 
Document Template Updated 16/05/2023 

  

Long Lane Surgery 

I  am  also  under  a  duty  to  send  a  copy  of  your  response  to  the  Chief  Coroner  and  all  interested 
persons who in my opinion should receive it. 

I may also send a copy of your response to any person who I believe may find it useful or of interest. 

The Chief Coroner may publish either or both in a complete or redacted or summary form.  He may 
send a copy of this report to any person who he believes may find it useful or of interest. 

You may make representations to me, the coroner, at the time of your response about the release or 
the publication of your response by the Chief Coroner. 

9 

Dated: 04/06/2024 

Miss I THISTLETHWAITE 
His Majesty's Assistant Coroner for Rutland and North Leicestershire 

Regulation 28 – After Inquest 
Document Template Updated 16/05/2023

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Dhsc 1 (PDF)
From 

Minister of State for Health  

39 Victoria Street  
London  
SW1H 0EU  

08 August 2024 

Our ref: 

Miss I Thistlethwaite 
HM Assistant Coroner 
Rutland and North Leicestershire area 
HM Coroner's Office 
Leicestershire County Council 
County Hall 
Glenfield 
Leicester  
LE3 8RA 

By email: 

Dear Miss Thistlethwaite, 

Thank you for the Regulation 28 report of 4 June 2024 sent to the Department of Health 
and Social Care about the death of Mr Nigel Walter Dixon. I am replying as the Minister 
with responsibility for medicines regulation. 

Firstly, I would like to say how saddened I was to read of the circumstances of Mr Dixon’s 
death, and I offer my sincere condolences to their family and loved ones. 

The  report  raises  concerns  over  how  Mr  Dixon  was  able  to  obtain  large  quantities  of 
 online from an illicit suppler, without the knowledge of Mr Dixon’s GP. I share 
the desire to learn from Nigel’s death and it is essential that we do all we can to reduce 
the risks to patient safety from online supply of illicit medicines. 

In  preparing  this  response,  Departmental  officials  have  made  enquiries  with  the 
Department  for  Science,  Innovation  and  Technology  (DSIT),  the  Medicines  and 
Healthcare  products  Regulatory  Agency  (MHRA),  and  the  General  Pharmaceutical 
Council (GPhC), as the independent regulators of medicine and pharmacy, respectively. 

Enforcement action against illicit trade of medicines 

The GPhC regulates pharmacists, pharmacy technicians and pharmacies in Great Britain. 
 is not a business registered with the 
The company 
GPhC and operates outside the UK jurisdiction. As such, this matter falls to the MHRA. 

 
  
  
 
 
 
 
 
 
  
 
 From 

Minister of State for Health  

39 Victoria Street  
London  
SW1H 0EU  

The  MHRA,  acting  on  behalf  of  the  Secretary  of  State  for  Health  and  Social  Care,  is 
responsible for the regulation of all medicines and medical devices in the UK by ensuring 
they work and are safe. This includes applying the legal controls on the retail sale, supply 
and advertising of medicines which are set out in the Human Medicines Regulations 2012. 
These regulations apply equally to medicines advertised, sold, or supplied via the internet. 

The MHRA and its Criminal Enforcement Unit also actively seeks to identify individuals 
involved  in  unlawful  activity  and,  where  appropriate,  prosecute  those  who  put  public 
health  at  risk.  The  efforts  of  the  MHRA  and  its  partners  in  this  regard,  have  led  to 
increasing levels of medicines being seized, significant custodial sentences for offenders, 
the forfeiture of criminal profits and considerable disruption to the illegal trade online. In 
2023, the MHRA and its partners seized more than 15.5 million doses of illegally traded 
medicines with a street value in excess of £30 million. It also disrupted more than 15,000 
links to websites and social media pages selling medical products to the public illegally. 

However,  the  sale  and  supply  of  unregulated  medicinal  products  is  a  global  problem. 
Online portals play a significant role in transnational medicines crime and many websites 
proliferate  across  the  internet.  Currently,  there  is  no  legal  mechanism  for  UK  law 
enforcement to seize control of illicit domains or compel registrars to suspend them when 
domains are registered beyond the reach of UK jurisdiction. The website referenced in 
the Regulation 28 notice falls into this category, being registered outside of the UK. 

The  MHRA  can  confirm  that  the  website  in  question  is  subject  to  an  active  criminal 
investigation, and that arrests had been made prior to the issuing of the Regulation 28 
Report. The MHRA has also issued multiple formal requests to the registrar (the company 
that manages the  website's domain name) to suspend the website, which  has thus far 
been  unsuccessful.  Other MHRA  efforts to minimise  the  risk  this website  poses  to  the 
public have included: 

•  Delisting  from  the  UK’s  major  search  engine  providers,  meaning  the  offending 

website has been removed from standard search results.  

•  Website  added  to  British  Telecom’s parental  blocking  list,  rendering  it  barred  to 

customers with active parental controls. 

•  Website  details  passed  to  anti-cybercrime  partners  in  the  internet  industry  for 

further attempts at takedown. 

•  Request sent to the registry (the provider of domain name registry services and 

internet infrastructure) for takedown. 

  
  
 
 From 

Minister of State for Health  

39 Victoria Street  
London  
SW1H 0EU  

Through  a  combination  of  public  empowerment,  technological  innovation,  traditional 
methods  of  law  enforcement  and  close  collaboration  with  partners,  the  MHRA  is 
constantly working to develop new and innovative ways to tackle the online trade in illegal 
medicines. Some of these future criminal countermeasures will include: 

•  Enhanced  collaboration  with  search  engines  and  UK  internet  service  providers 

(ISPs) aimed at blocking harmful content through targeted ISP-filtering. 

•  Collaboration  with  the  Office  of  Communications  (Ofcom)  to  explore  fresh 
preventative  opportunities  presented  by  the  Online  Safety  Act  (further  details 
below), which will create new rules for social media companies and search engine 
providers. 

•  Boosted  collaboration  with  UK  Border  Force,  allowing  the  MHRA  to  grow  its 
operational  footprint  at  the  border  and  increase  the  seizure  rates  of  illegally 
trafficked medicines. 

•  The  use  of  cutting-edge  technology  to  identify,  track  and  seize  the  proceeds  of 

crime, including cryptocurrency. 

• 

•  Rollout of a web-based online pharmacy checker that will allow users to search if 
a website or social media listing has been deemed fraudulent by the MHRA.  
Implementation  of  a  web-based  reporting  scheme  allowing  users  to  report 
suspicious websites, online marketplaces, and social media listings to the MHRA.  
internet 
law 

to  enhancing  collegiate  working  across 

•  Continued  commitment 

including  private  sector  and 

international 

infrastructure  community, 
enforcement partners. 

DSIT has also taken steps to tackle criminal activity online. The Online Safety Act (the 
‘Act’) received Royal Assent in October 2023. The Act will require search services and 

platforms that facilitate user-to-user interactions to take robust action to protect their users 
from harm and illegal content and activity. 

Under the Act, user-to-user platforms such as online marketplaces are required to put in 
place  systems  to  reduce  the  risk  their  services  are  used  for  sales  of  illegal drugs  and 
other ‘priority offences’. Search services will also have duties to reduce the risk that users 
will encounter content amounting to priority offences in search results or when they click 
on them. Offences designated as ‘priority offences’ reflect the most serious and prevalent 

illegal content and activity, such as the sale of illegal drugs or weapons and the promotion 
or facilitation of suicide.  

  
  
  
 
 From 

Minister of State for Health  

39 Victoria Street  
London  
SW1H 0EU  

Ofcom is the independent regulator of the Act’s regime and is taking a phased approach 

to implementation. The illegal content safety duties in the Act are expected to take effect 
in  early  2025.  Ofcom  will  have  robust  powers  to  take  enforcement  action  against 
companies who do not comply with their new duties and protect users from harm.  

Following the change of government, DSIT will be considering the issues raised in the 
report very carefully in deciding how to move forward in ensuring greater online safety. 

Improving communication between secondary care and community pharmacy 

Whilst the primary concern of the report is the illicit supply of medicines, the report also 
identifies  concerns  in  the  communication  between  secondary  care  and  the  community 
pharmacy charged with dispensing Mr Dixon’s prescriptions. The Discharge Medicines 
Service (DMS) is an essential service provided by all community pharmacy contractors in 
England, which enables hospitals to refer discharged patients to community pharmacies 
for support. By referring patients to community pharmacy on discharge with information 
about  medication  changes  made  in  hospital,  community  pharmacy  can  better  support 
patients  to  improve  outcomes  and  prevent  harm,  making  sure  the  patient  and  primary 
care prescriber do not inadvertently continue with legacy medicine regimes.  

Although there is currently no contractual requirement for NHS trusts to participate in the 
DMS, it is recommended that clinical staff refer eligible patients to community pharmacy 
into  the  DMS  in  the  interests  of  patient  safety  and  in  line  with  their  professional 
responsibility.  NHS  England  has  been  actively  promoting  this  service  to  hospital  chief 
pharmacists,  to  further  facilitate  its  implementation  and  will  introduce  improved  IT  to 
improve  the  interoperability  between  the  two  settings  to  remove  existing  barriers 
preventing  Trusts  from  fully  engaging  with  the  service.  If  the  University  Hospitals  of 
Leicester NHS Trust had completed a DMS referral via their chosen IT provider (such as 
PharmOutcomes - as referenced) the community pharmacy team would have been made 
aware that morphine treatment had ceased in hospital which would have flagged that any 
legacy  prescriptions  should  not  be  dispensed.  As  noted  in  the  report  the  Trust  have 
committed to make improvements to reduce the risk of similar reoccurrence in future 

Mr  Dixon’s  case  sadly  demonstrates  the  dangers  of  purchasing  illicit  medicines  online 
and the importance of robust enforcement of the law. I am assured that the swift action 
of the MHRA and the strengthening of regulation around online content will help prevent 
similar incidences and give enforcement agencies greater powers to tackle and remove 
online content concerning illicit drugs and medicines. 

 
  
  
 
 
 From 

Minister of State for Health  

39 Victoria Street  
London  
SW1H 0EU  

I would like to take the opportunity to thank you for highlighting these matters of concern, 
and for giving us the opportunity to respond. I hope this response is helpful. 

Yours sincerely, 

MINISTER OF STATE FOR HEALTH

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