Prevention of Future Deaths reports · 2025

Anne Towlson

Regulation 28 report to prevent future deaths, reference 2025-0116, written 10 Feb 2025. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report10 Feb 2025
Reference2025-0116
DeceasedAnne Towlson
CoronerIsobel Thistlethwaite
Coroner areaRutland and North Leicestershire
CategoryOther related deaths
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

REGULATION 28: REPORT TO PREVENT FUTURE DEATHS

NOTE: This form is to be used after an inquest.

REGULATION 28 REPORT TO PREVENT DEATHS

THIS REPORT IS BEING SENT TO:

The Secretary of State for Health and Social Care

1

CORONER

I am Miss I THISTLETHWAITE, His Majesty's Assistant Coroner for the coroner area of Rutland and
North Leicestershire.

2

CORONER’S LEGAL POWERS

I make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 2009 and
regulations 28 and 29 of the Coroners (Investigations) Regulations 2013.

3

INVESTIGATION and INQUEST

On 31 May 2024 I commenced an investigation into the death of Anne TOWLSON aged 58. The
investigation concluded at the end of the inquest on 10 February 2025. The conclusion of the inquest
was that:

The cause of Mrs Towlson’s death was unascertained at post-mortem, however, on the balance of
probabilities her death was caused or contributed to by the cosmetic surgery that she underwent in
Instanbul, Turkey, in the weeks before death.

The cause of death was established as:

I a Unascertained
I b
I c

II

4

CIRCUMSTANCES OF THE DEATH

Mrs Towlson was a 58 year old female who was found dead at her home address on 17 May 2024.
Mrs Towlson travelled to Turkey on 24 April 2024 where she underwent a pre-planned tummy tuck
and liposuction. On arrival at the hospital she was told she could have an arm tuck surgery as well and
she opted to undergo that at the same time, this was said to be a “last minute decision”. Mrs
Towlson’s arm wounds did not heal like the wound to her tummy did when she was found dead it was
noted that she had open wounds to her armpits and triceps and her right arm was “swollen and
weeping”.

Regulation 28 – After Inquest
Document Template Updated 16/05/2023

 5

CORONER’S CONCERNS

During the course of the investigation my inquiries revealed matters giving rise to concern. In my
opinion there is a risk that future deaths could occur unless action is taken.
In the circumstances it is
my statutory duty to report to you.

The MATTERS OF CONCERN are as follows:

Pre-amble

The inquest heard evidence that Mrs Towlson travelled by plane to Turkey on 24 April 2024 to have a
tummy tuck and liposuction. She went straight to the Green Park Hospital in Pendic, Istanbul on 24
April 2024.

Mrs Towlson was informed on arrival that it was also possible to have arm tuck surgery at the same
time as her planned tummy tuck and liposuction and she made a “last minute decision” to have arm
tuck surgery as well.

Immediately post-surgery Mrs Towlson complained that her right arm was hurting and her
compression garments were too tight, her right hand was said to have swelled up like a balloon and
was seeping a clear liquid. She remained in hospital for three days before returning to a hotel on 27
April 2024.

Mrs Towlson returned to the hotel with a total of eight drains coming out of her body, she was
leaking a yellow and slightly odorous fluid from her arms which would stain the hotel pillows. Mrs
Towlson was using What’s App to communicate with the hospital whilst she was at the hotel.

Mrs Towlson returned to the hospital twice, once on 2 May 2024 because one of her drains had come
out and the final time on 3 May 2024 to have the remaining drains removed. Mrs Towlson was given
anti-biotics, anti-inflammatories, painkillers and a cream to take with her. She flew home to
Manchester Airport on the same day, 3 May 2024.

From 4 May 2024 to the time she died Mrs Towlson’s internet search history shows that she was
searching for things like “infected stitches symptoms”, “wound dehiscence” and “armpit yeast
infection symptoms”.

On 7 May 2024 Mrs Towlson sent a video of her arm and armpit with a sticky yellow and white pus
present at the site of the top of the arm tuck scarring to the hospital. They responded saying that they
would show the video to a Doctor, that was the last What’s App communication received from the
hospital.

On 11 May 2024 Mrs Towlson was seen by her neighbour and was communicating with her daughter,
she told her daughter that her tummy was ok but her arm was “killing her”. Mrs Towlson made her
last outgoing call on this date at 12:27hrs.

On 17 May 2024 Mrs Towlson was found dead and decomposing at home. Police attended the scene
and took photographs which clearly show the tummy tuck wound healing nicely but show open
wounds to Mrs Towlson’s armpits and triceps, her right arm was said to be “weeping and swollen”.
The surgery to both arms remained unhealed.

A post mortem concluded that the cause of Mrs Towlson’s death was 1a) Unascertained.

Concerns

Regulation 28 – After Inquest
Document Template Updated 16/05/2023

 1) I am concerned about the fact that the inquest was unable to secure any information from the
Turkish Hospital. We have no information about whether any independent enquiries were made
either by the company who organised Mrs Towlson’s trip to Turkey for surgery, or the Turkish
Hospital itself as to whether Mrs Towlson was fit for surgery. We have not been able to secure her
medical records so have no understanding of what exactly the surgery consisted of, or what post-
operative care and treatment was provided to Mrs Towlson.

2) I am concerned about the fact that we have no evidence to confirm whether Mrs Towlson was
made aware of the risks and mortality rates associated with any of the surgical procedures she
underwent in Turkey.

3) I am concerned about the fact that Mrs Towlson had travelled to Turkey to have a tummy tuck and
liposuction but was offered additional arm tuck surgery when she arrived at the hospital. I have
concerns about the consenting process for this additional surgery as, on the balance of probabilities,
Mrs Towlson was not given enough time to properly consider this decision.

4) Whilst I appreciate the UK Government has no control over what happens abroad, I am concerned
about the fact that British Citizens are travelling abroad for significant and serious surgical operations
with seemingly little in the way of follow up and no way to return easily to the operating Hospital if
they encounter complications once they are back in the UK. This is not only dangerous but could place
a significant burden on the NHS.

6

ACTION SHOULD BE TAKEN

In my opinion action should be taken to prevent future deaths and I believe you (and/or your
organisation) have the power to take such action.

7

YOUR RESPONSE

You are under a duty to respond to this report within 56 days of the date of this report,
namely by April 7, 2025. I, the coroner, may extend the period.

Your response must contain details of action taken or proposed to be taken, setting out the timetable
for action. Otherwise, you must explain why no action is proposed.
COPIES and PUBLICATION

8

I have sent a copy of my report to the Chief Coroner and to the following Interested Persons

Mrs Towlson’s family

I have also sent it to

Green Park Hospital in Pendic, Istanbul
The British Association of Aesthetics and Plastic Surgeons

who may find it useful or of interest.

I am also under a duty to send a copy of your response to the Chief Coroner and all interested
persons who in my opinion should receive it.

I may also send a copy of your response to any person who I believe may find it useful or of interest.

The Chief Coroner may publish either or both in a complete or redacted or summary form. He may

Regulation 28 – After Inquest
Document Template Updated 16/05/2023

 send a copy of this report to any person who he believes may find it useful or of interest.

You may make representations to me, the coroner, at the time of your response about the release or
the publication of your response by the Chief Coroner.

9

Dated: 10/02/2025

Miss I THISTLETHWAITE
His Majesty's Assistant Coroner for Rutland and North Leicestershire

Regulation 28 – After Inquest
Document Template Updated 16/05/2023

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Dhsc (PDF)
From 

Parliamentary Under-Secretary of State  
 for Public Health and Prevention  

 39 Victoria Street 
London   
 SW1H 0EU  

Miss Isobel Thistlethwaite    
Assistant Coroner for Rutland and North Leicestershire  
HM Coroner's Office 
Leicestershire County Council 
County Hall 
Glenfield 
Leicestershire 
LE3 8RA 

By email: 

Dear Miss Thistlethwaite,   

7 April 2025  

Thank you for the Regulation 28 report of 10th February 2025 sent to the Secretary of 
State for Health and Social Care about the death of Anne Towlson. I am replying as 
the Parliamentary Under-Secretary of State with responsibility for Public Health and 
Prevention.  

Firstly, I would like to say how saddened I was to read of the circumstances of Mrs 
Towlson’s death, and I offer my sincere condolences to her family and loved ones. The 
circumstances your report describes are very concerning, and I am grateful to you for 
bringing these matters to my attention.   

The  report  highlights  concerns  over  the  inability  to  secure  any  medical  record 
information  from  the  Turkish  Hospital  or  from  the  company  that  organised  Mrs 
Towlson’s  trip  to  Turkey,  the  upselling  of  certain  procedures  in  Turkey  without  the 
normal cooling-off period, and whether Mrs Towlson was fit for surgery.  It also raises 
troubling  details  about  the  lack  of  post-operative  guidance  and  after-care  provided 
before she left the country.  

Specifically, I have noted in your report the lack of information on whether the standard 
pre-assessment  questions  provided  to  Ms  Towlson  in  Turkey  were  satisfactory  in 
determining  whether  she  was  fit  for  surgery.  We  are  aware  that  some  countries  or 
clinics  providing  healthcare  tourism  conduct  pre-assessment  checks  that  may  not 
match UK regulatory standards, and we encourage providers treating UK nationals to 
meet  international  best  practice  on  pre-  and  post-operative  procedures.  Such 
transparency  and  standardisation are  important  to  reduce  potential  risks  to  patients 
and improve patient care in the UK and overseas.   

  
 
   
  
  
 
 
  
  
  
   
   
  
  
 We are considering the impact medical tourism is having regarding patient safety and 
are engaging with the Turkish Government to improve the patient pathway. The UK 
Government is also considering how we can most effectively communicate with those 
considering medical treatment abroad, to ensure people are better informed about the 
risks  of  surgery  and  help  them  to  plan  accordingly.  To  protect  patient  safety,  we 
understand  the  need  to  ensure  appropriate  aftercare,  including  considering  when  it 
may be safe to travel home.   

In preparing this response, my officials have also notified NHS England and the Care 
Quality Commission to inform them of the issues raised.  

I hope this response is helpful in setting out how seriously the UK Government is taking 
the issues raised in your report.   

Thank you for bringing these concerns to my attention.    

Yours sincerely,

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