Prevention of Future Deaths reports · 2024

Lorraine Procter

Regulation 28 report to prevent future deaths, reference 2024-0378, written 17 Jul 2024. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report17 Jul 2024
Reference2024-0378
DeceasedLorraine Procter
CoronerAlison Mutch
Coroner areaManchester South
CategoryOther related deaths
Organisation namedManchester University NHS Foundation Trust
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

REGULATION 28:  REPORT TO PREVENT FUTURE DEATHS  

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS 

THIS REPORT IS BEING SENT TO:   

1)  The Secretary of State for Health and Social Care 

1  CORONER 

I am Alison Mutch, Senior Coroner, for the coroner area of South 
Manchester  

2  CORONER’S LEGAL POWERS 

I make this report under paragraph 7, Schedule 5, of the Coroners and 
Justice Act 2009 and regulations 28 and 29 of the Coroners 
(Investigations) Regulations 2013 

3 

INVESTIGATION and INQUEST 

On 27th December 2023 I commenced an investigation into the death of 
Lorraine Julia PROCTER. The investigation concluded on the 25th June 
2024 and the conclusion was one of natural causes. The medical cause 
of death was 1a) Acute myocardial ischaemia 1b) Coronary artery 
atheroma 1c) Ischaemic cardiomyopathy II, Type 2 diabetes mellitus, 
chronic obstructive pulmonary disease, sleep apnoea. 

4  CIRCUMSTANCES OF THE DEATH 

Lorraine Julia Proctor had a history of cardiac health issues. She was 
discharged from hospital on 2nd March 2023 with an indication she should 
have a cardiology follow up appointment 3 months later. The appointment 
should have been in June 2023.It did not take place as the waiting list for 
routine cardiology appointments was 48 weeks. The inquest was told it 
was unlikely the appointment had it taken place would have changed the 
treatment she was on. On 22nd December 2023, Lorraine Julia Proctor 
as found unresponsive in bed at her home address 
. A 
post-mortem established that the direct cause of her death was 1a) Acute 
myocardial ischaemia 1b) Coronary artery atheroma 1c) Ischaemic 
cardiomyopathy. 

5  CORONER’S CONCERNS 

During the course of the inquest the evidence revealed matters giving rise 
to concern. In my opinion there is a risk that future deaths will occur 
unless action is taken. In the circumstances it is my statutory duty to 
report to you. 

1 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 The MATTERS OF CONCERN are as follows.  –  

The inquest was told that there are significant backlogs for cardiology 
appointments not just in Greater Manchester but nationally. The reasons 
the inquest was told were multi factorial and included demand, resources 
available, covid backlogs and the impact of strike action. 
 As a consequence patients referred for first cardiology appointments 
from primary care are often waiting in excess of 40 weeks for a first 
specialist appointment and existing cardiology patients are also waiting 
similar periods of time for follow up appointments. 
In Ms Proctor’s case the inquest was told that it was unlikely that there 
would have been a change to the treatment she was on even if she had 
been seen. However it was clear that this would not always be the case 
and patients requiring specialist input were not receiving it within the 
timescales that reduced the risk of complications and death. 

6  ACTION SHOULD BE TAKEN 

In my opinion action should be taken to prevent future deaths and I 
believe you have the power to take such action.  

7  YOUR RESPONSE 

You are under a duty to respond to this report within 56 days of the date 
of this report, namely by 11th September 2024. I, the coroner, may extend 
the period. 
Your response must contain details of action taken or proposed to be 
taken, setting out the timetable for action. Otherwise you must explain 
why no action is proposed. 

8  COPIES and PUBLICATION 

I have sent a copy of my report to the Chief Coroner and to the following 
Interested Persons namely 
Stepping Hill Hospital, who may find it useful or of interest. 

 on behalf of the family, 

I am also under a duty to send the Chief Coroner a copy of your 
response.  

The Chief Coroner may publish either or both in a complete or redacted 
or summary form. He may send a copy of this report to any person who 
he believes may find it useful or of interest. You may make 
representations to me, the coroner, at the time of your response, about 
the release or the publication of your response by the Chief Coroner. 

2 

 
 
 
 
 
 
 
 
 
 
 
 9  Alison Mutch 

HM Senior Coroner 

17/07/2024 

3

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Dhsc (PDF)
Our ref: 

HM Coroner Alison Mutch 
Coroner’s Court 
1 Mount Tabor Street 
Stockport  
SK1 3AG 

Dear Alison,  

From Minister Karin Smyth MP 
Minister of State for Health 

39 Victoria Street 
London 
SW1H 0EU 

11 September 2024 

Thank  you  for  the  Regulation  28  report  of  17  July  sent  to  the  Department  of  Health  and 
Social Care about the death of Ms Lorraine Julia Procter. I am replying as the Minister of 
State for Health with responsibility for elective care.       

Firstly, I would like to say how saddened I was to read of the circumstances of Ms Procter’s 
death, and I offer my sincere condolences to their family and loved ones. The circumstances 
your report describes are concerning and I am grateful to you for bringing these matters to 
my attention. 

The  report  raises  concerns  around  the  significant  backlogs  for  elective  cardiology 
appointments  –  both  at  the  area  in  question  (Greater  Manchester)  and  nationally.  The 
inquest  was  told  reasons  for  this  backlog  included  demand,  resources  available,  covid 
backlogs and the impact of strike action.  

I want to assure you that tackling waiting lists is a top priority for this government, as we 
work  to  get  the  NHS  back  on  its  feet.  We  have  committed  to  achieving  the  NHS 
Constitutional  standard  that  92%  of  patients  should  wait  no  longer  than  18  weeks  from 
Referral to Treatment (RTT), by the end of this parliament.  

This government will also change the NHS so that it becomes not just a sickness service, 
but able to prevent ill health in the first place. A focus will be on ensuring fewer lives are lost 
to the biggest killers and reducing deaths from heart disease and stroke by a quarter within 
ten years. 

The report raised the specific concern that patients referred for first cardiology appointments 
from primary care were often waiting in excess of 40 weeks for a first specialist appointment, 
and  in  particular,  as  in  this  case,  that  existing  cardiology  patients  are  also  experiencing 
unacceptably long waits for follow up appointments.  

We  recognise  that  it  is  unacceptable  that  some  patients  are  waiting  over  40  weeks  for 
cardiology  first  appointments  and  too  long  for  post  treatment  follow  ups.  NHS  England 
(NHSE) is taking forward a programme of work to transform outpatient services, to ensure 
that patients can be seen more quickly and give patients more choice and flexibility about 
their treatment. The NHS and Department are also providing additional regional and national 

 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 support  and  scrutiny  to  the  most  challenged  trusts  with  the  largest  backlogs,  including 
Manchester University NHS Foundation Trust, and continue to work towards the target in 
NHSE’s 24/25 planning guidance to eliminate waits of over 65 weeks by September 2024. 

In  preparing  this  response,  Departmental  officials  made  enquiries  with  NHSE  in  order  to 
attain  a  more  detailed  response  at  local  level,  and  both  NHSE  and  Greater  Manchester 
Integrated Care Board (ICB) provided the below responses: 

NHSE’s Cardiac Transformation Programme aims to improve heart health and healthcare 
outcomes by utilising a whole pathway approach to transformation, working jointly across 
directorates to drive improvement in an integrated way. To support the work at a local level, 
15  cardiac  networks  were  established  across  England  in  2021  with  the  following  aims  in 
relation to heart health/cardiac care: 

-  Overall, reduced CVD mortality 
- 

Improved  focus  on  preventative  and  proactive  care,  particularly  through  better 
management of blood pressure in general practice 
-  Better quality and safety of care across the pathway 
-  Restored services and reduced waits, particularly for cardiology and cardiac surgery 

in trusts 

-  Better experiences of care across the pathway 
-  More equitable access, particularly for specialised care 
-  More sustainable costs 

Cardiovascular disease or CVD is a general term for conditions affecting the heart or blood 
vessels  and  includes  angina,  heart  attacks,  strokes,  and  heart  failure.  CVD  has  been 
identified as the single biggest area where our NHS can save lives over the next 10 years. 
Not only does it contribute to the gap in life expectancy between the rich and poor, it is also 
the leading cause of premature death and health inequalities across Greater Manchester 
(GM) where heart and circulatory diseases will kill more than 1 in 4 people.  

NHS Greater Manchester (GM) ICB has a CVD prevention plan which can be found at 
Greater-Manchester-Recovery-and-Prevention-Plan_final.pdf (england.nhs.uk) and is 
based on the National CVD Prevention Recovery Plan 2022 with a view to empowering 
clinicians, non-clinical partners, patients, and communities to work together to prevent 
CVD by providing alignment and co-ordination across different parts of the system.  

Positive  progress  is  being made  on  waiting times  to  access  cardiac  services  and  related 
diagnostic tests. However positive progress in relation to early detection and timely referral 
of patients at risk of CVD has increased demand on tertiary specialist referrals and related 
diagnostic tests. Progression of the NHS GM CVD Prevention Plan remains a key priority 
for NHS GM. 

Greater Manchester holds the largest proportion of cardiac waits across England and have 
significant challenge with Priority 2 (high priority but not emergency – can safely wait up to 
4  weeks)  categorised  patients.  Manchester  Foundation  Trust  cardiology  serves 
approximately 3.3 million people across GM over 5 sites providing level 1-4 cardiology care.  

There  has  been  some  success  in  transferring  Elective  cardiology  procedures  from 
Manchester Royal to Wythenshawe to reduce wait times, but there has been limited wider 
success in agreeing transfers (known as mutual aid) elsewhere.  

 
 
 
 
 
 
 
 
 
 
 
 
 Learning from incidents has identified the need to improve process for intake of referrals to 
ensure  patients  are  not  lost  to  follow-up  and  ensure  that  communication  after  clinic 
appointments is robust so all clinical teams are aware of management plans. Patients should 
be better informed of the symptoms of heart valve disease and know their options should 
they experience these symptoms, including informing the cardiac nurse specialist, a hospital 
ED admission, or use of a helpline. 

Local  plans  to  prevent  such  incidents  are  in  place,  including  reviews  of  waiting  lists, 
reprioritisation of long waits, and ongoing escalation of deterioration for clinical review and/or 
incident reporting. 

I hope this response is helpful. Thank you for bringing these concerns to my attention.   

Yours sincerely, 

KARIN SMYTH MP

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