Prevention of Future Deaths reports · 2024

Keith Foord

Regulation 28 report to prevent future deaths, reference 2024-0657, written 2 Dec 2024. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report2 Dec 2024
Reference2024-0657
DeceasedKeith Foord
CoronerRachel Redman
Coroner areaEast Sussex
CategoryEmergency services related deaths (2019 onwards)
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

Regulation 28: REPORT TO PREVENT FUTURE DEATHS

NOTE: This form is to be used after an inquest.

REGULATION 28 REPORT TO PREVENT DEATHS

THIS REPORT IS BEING SENT TO:

1 NHS England

1

CORONER

I am Rachel Redman, Assistant Coroner for the coroner area of East Sussex.

2

CORONER’S LEGAL POWERS

I make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 2009
and regulations 28 and 29 of the Coroners (Investigations) Regulations 2013.

3

INVESTIGATION and INQUEST

On 09 May 2022 I commenced an investigation into the death of Keith David FOORD aged
76. The investigation concluded at the end of the inquest on 08 November 2024. The
conclusion of the inquest was that:

Dr K D Foord sustained a Type A Aortic dissection on 2.5.22. His symptoms caused him to
request an ambulance to go to the A and E Department at Conquest Hospital, Hastings
arriving at 9.30am that day. An accurate diagnosis was made at 12 midday and
arrangements were made with Royal Sussex County Hospital, Brighton to transfer his care
to their cardiac surgery unit. A Category 2 ambulance was called for which took 1hr 19
minutes to arrive, 1 hr later than the 18 minute response time required by a Category 2
case.
Dr Foord was taken to theatre and underwent a lengthy operation, but the right coronary
artery had completely detached from the aorta by the time surgery began which disaffected
significantly his chances of survival.
Dr Foord died at 7.30am on 3.5.22, the cause of death being:-
1a) Acute type A Aortic Dissection (Emergency Aortic Repair 2/5/22).

4

CIRCUMSTANCES OF THE DEATH

Dr Foord died as a result of an Acute type A Aortic Dissection in spite of undergoing
emergency repair on 2nd May 2022. He had presented to A and E at The Conquest Hospital
where the correct diagnosis was made in a timely manner. He required an ambulance to
take him to Royal Sussex County Hospital, Brighton where the regional cardiac surgery is
undertaken. His case was categorised as 2 for response time for the ambulance service
when all of the clinical, paramedic and expert witnesses whose evidence I heard at the
inquest advised that it should be correctly categorised as 1 given the critical requirement
for emergency surgery.

5

CORONER’S CONCERNS

The MATTERS OF CONCERN are as follows:

During the course of the investigation my inquiries revealed matters giving rise to concern,
namely that for aortic dissection requiring emergency surgery and inter facility transfer, the
category of this type of case for transfer should be raised to category 1. In my opinion
there is a risk that future deaths could occur unless action is taken. In the circumstances it
is my statutory duty to report to you.

Regulation 28 – After Inquest
Document Template Updated 30/07/2021

 6

ACTION SHOULD BE TAKEN

In my opinion action should be taken to prevent future deaths and I believe you (and/or
your organisation) have the power to take such action.

7

YOUR RESPONSE

You are under a duty to respond to this report within 56 days of the date of this report,
namely by January 27, 2025. I, the coroner, may extend the period.

Your response must contain details of action taken or proposed to be taken, setting out the
timetable for action. Otherwise you must explain why no action is proposed.
COPIES and PUBLICATION

8

I have sent a copy of my report to the Chief Coroner and to the following Interested
Persons:-

Dr Foord’s family
East Sussex Healthcare NHS Trust
South East Coast Ambulance Service

I have also sent it to Royal Sussex County Hospital Cardiac Surgery Directorate who may
find it useful or of interest.

I am also under a duty to send a copy of your response to the Chief Coroner and all
interested persons who in my opinion should receive it.

I may also send a copy of your response to any person who I believe may find it useful or
of interest.

The Chief Coroner may publish either or both in a complete or redacted or summary form.
He may send a copy of this report to any person who he believes may find it useful or of
interest.

You may make representations to me, the coroner, at the time of your response about the
release or the publication of your response by the Chief Coroner.

9

Dated: 02/12/2024

Rachel REDMAN
Assistant Coroner for
East Sussex

Regulation 28 – After Inquest
Document Template Updated 30/07/2021

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from NHS England (PDF)
Ms Rachel Redman 
HM Assistant Coroner  
East Sussex Coroner’s Office  
Unit 56  
Innovation Centre 
Highfield Drive  
St Leonards on Sea 
East Sussex 
TN38 9UH  

National Medical Director for  
Secondary Care and Quality 
NHS England  
Wellington House 
133-155 Waterloo Road  
London 
SE1 8UG 

17 February 2025  

Dear Coroner, 

Re: Regulation 28 Report to Prevent Future Deaths – Keith David Foord who 
died on 3 May 2022 

Thank  you  for  your  Report  to  Prevent  Future  Deaths  (hereafter  “Report”)  dated  2 
December 2024 concerning the death of Keith David Foord on 3 May 2022. In advance 
of responding to the specific concerns raised in your Report, I would like to express 
my  deep  condolences  to  Keith’s  family  and  loved  ones.  NHS  England  are  keen  to 
assure the family and the Coroner that the concerns raised about Keith’s care have 
been listened to and reflected upon.   

I am grateful for the further time granted to respond to your Report, and I apologise for 
any  anguish  this  delay  may  have  caused  Keith’s  family  or  friends.  I  realise  that 
responses to Coroners’ Reports can form part of the important process of family and 
friends coming to terms with what has happened to their loved ones, and I appreciate 
this will have been an incredibly difficult time for them. 

Your Report raises a concern in relation to the categorisation of ambulances in cases 
of aortic dissection requiring emergency surgery and inter-facility transfer, and the fact 
that Keith was categorised as Category 2 rather than Category 1 when there was a 
critical requirement for emergency surgery. NHS England has separately heard from 
Keith’s family in respect of the expert evidence from Mr Michael Sabetai on this issue. 
I also note the family’s concerns around the length of time it took for the Category 2 
ambulance to arrive on 2 May 2022, including the impact of the delayed inter-facility 
transfer on Keith’s chances of survival. I am grateful to the family for taking the time to 
write to NHS England directly, and I hope that this response addresses all of the points 
they have raised.    

NHS England published the National framework for inter-facility transfers in July 2019, 
which was last updated on 12 December 2024. The framework is intended for patients 
who require transfer by ambulance between facilities due to an increase in either their 
medical or nursing care needs. 

Patients  who  have  immediate  life-threatening  injuries  or  illnesses  should  be 
transferred  within  a  set  timeframe  mapped  to  Ambulance  Response  Programme 

                                                                                                                       
 
 
 
 
 
 
 
  
 
 
 
 (ARP) categories. Similarly, patients with serious or urgent healthcare needs should 
be transferred in an appropriately commissioned timeframe. 

Inter-facility transfers (IFT) Level 1 (IFT1) Category 1 

As  stated  in  the  National  framework,  this  level  of  response  should  be  reserved  for 
those exceptional circumstances when a facility is unable to provide immediate life-
saving clinical intervention such as resuscitation or, in the case of a declared obstetric 
emergency, when a facility requires the clinical assistance of the ambulance trust in 
addition to a transporting resource.    

These requests should be processed through the trust’s 999 triage tool and only those 
that are deemed a Category 1 under that assessment should receive a Category 1 
response.  Examples  would  include  cardiac  arrest,  anaphylaxis,  birth  units  requiring 
immediate assistance or acute severe life-threatening asthma in an urgent care facility. 

IFT Level 2 (IFT2) Category 2 

This level of response is based on the clinical condition of the patient and the need, or 
a high likelihood of the need, for further treatment and management at the destination 
facility rather than the patient’s diagnosis. 

Immediate life, limb or sight threatening situations that require immediate management 
in  another healthcare  facility  should  receive  this level of  response.  Other examples 
include patients going directly to theatre for immediate primary percutaneous coronary 
intervention (PPCI), stroke thrombolysis, or surgery for ruptured aortic aneurysm. 

These IFT Level 2 patients are mapped to a Category 2 response. 

Both IFT Level 1 and Level 2 incidents are confirmed emergencies which require life-
saving  intervention  and  should  be  responded  to  as  time  critical  emergencies  and 
immediately allocated the  nearest  appropriate  response.  An  IFT  Level 1  or Level 2 
incident  must  be  treated  exactly  the  same  as  any  other  Category  1  or  Category  2 
community ambulance response, and must not be deprioritised simply because the 
patients  are  in  an  existing  hospital  or care  setting. The  framework  does  allow  for 
clinical  discretion  to  be  applied  in  some  cases  where  the  patient’s  condition 
does not precisely meet the definition, but additional considerations are involved. 

If  an  ambulance  is  not  immediately  available  for  dispatch  to  an  IFT Level  1  or  2 
call, this  incident  should  be  escalated  within  the  ambulance  operations  centre  to 
ensure an appropriate response and maintenance of clinical oversight whilst waiting 
for dispatch. This means that a clinician requesting transfer for a patient with an aortic 
aneurysm can advise the clinician in the 999 operations centre of the plan on arrival 
at the receiving hospital, so that an appropriate clinical priority can be agreed.   

In  December  2024,  NHS  England  amended  the  National  framework  to  advise  that 
requests for an inter-facility transfer for a patient, where the stroke / cardiology team 
are  accepting  patients  for immediate  intervention (i.e.  mechanical  thrombectomy  or 
primary  percutaneous  coronary  intervention  (PPCI)),  should  be  clinically  navigated 
and prioritised for a Category 2 dispatch.  

 Ambulance response times 

NHS  England  recognises  the  significant  pressures  on  all  NHS  services,  including 
ambulances, and has been prioritising improvements to Category 2 response times 
and urgent and emergency care services. NHS England’s ambitions for 2024/25 have 
been set out in the NHS priorities and operational planning guidance, which includes 
improving Category 2 ambulance response times relative to 2023/24, to an average 
of 30 minutes across 2024/25. 

NHS England has also recognised the need to increase ambulance capacity through 
growing  the  workforce,  improving  flow  through  hospitals  and  reducing  handover 
delays,  speeding  up  discharges  from  hospital  and  expanding  new  services  in  the 
community;  all  of  which  support  improved  patient  flow  and  ambulance  response 
times. The  NHS  is  also  working  more  closely  with  local  authorities  to  improve  the 
timely  discharge  of  patients  and  has  developed  discharge  metrics  to  monitor 
performance improvements. 

Improvements to  ambulance  response  times  are  also  being  enabled  by  addressing 
excessive  handover  delays.  Rapid  handovers  are  essential  to  ensure  that  patients 
reach definitive care promptly, which includes both those waiting to receive care in the 
Emergency Department, and those waiting in the community. NHS England continues 
to work with trusts and services with significant handover challenges at the ‘front end’, 
alongside recognising the importance of reducing length of stay and timely discharge 
to  maintain  adequate  patient  flow  and  allow  new  patients  to  be  handed  over  more 
promptly to Emergency Departments (or, in Keith’s case, to be transferred from the 
Emergency  Department  in  one  hospital  and  handed  over  to  the  cardiac  team  in 
another hospital). 

I  would  also  like  to  provide  further  assurances  on  the  national  NHS  England  work 
taking  place around  the  Reports  to  Prevent Future  Deaths.  All  reports received  are 
discussed  by  the  Regulation  28  Working  Group,  comprising  Regional  Medical 
Directors,  and  other  clinical  and  quality  colleagues  from  across  the  regions.  This 
ensures that key learnings and insights around events, such as the sad death of Keith, 
are shared across the NHS at both a national and regional level and helps us to pay 
close attention to any emerging trends that may require further review and action.   

Thank you for bringing these important patient safety issues to my attention and please 
do not hesitate to contact me should you need any further information.  

Yours sincerely,  

 
 
  
 
 
 
 
 
 
 National Clinical Director for Elective Care 
National Medical Director for Secondary Care and Quality

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