Prevention of Future Deaths reports · 2019

Ceara Thacker

Regulation 28 report to prevent future deaths, reference 2025-0249, written 30 Sep 2019. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report30 Sep 2019
Reference2025-0249
DeceasedCeara Thacker
CoronerAnita Bhardwaj
Coroner areaLiverpool and Wirral
CategorySuicide (from 2015)
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

REGULATION 28:  REPORT TO PREVENT FUTURE DEATHS 
(1)  

NOTE: This form is to be used after an inquest.  

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS  

THIS REPORT IS BEING SENT TO:  

1.  NHS Improvement, Patient Safety Team, Skipton House. 80 London Road, 

London, SE 1 6LH (

) 

1  

CORONER  

I am Anita Bhardwaj, Area Coroner for the area of Liverpool and Wirral  

2  

CORONER’S LEGAL POWERS  

I make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 2009 
and regulations 28 and 29 of the Coroners (Investigations) Regulations 2013.  

3 

INVESTIGATION and INQUEST  

On 18th May 2019 I commenced an investigation into the death of Ceara Marie Thacker, 
aged 19 years. The investigation concluded at the end of the inquest on 20th September 
2019. The conclusion of the inquest was as follows: 

Ceara Marie Thacker died as a result of Suicide 

Ceara Marie Thacker died from:  

Ia Compression of the Neck (Due to) 
 b Hanging 

4  

Ceara Marie Thacker was a 19 year old young lady who moved from Bradford to 
Liverpool in September 2017 to attend the University of Liverpool. Up until the age of 16 
Ceara had been under Child and Adolescent Mental Health Services (CAMHS) in 
Bradford. Throughout her teenage years Ceara self-harmed. On 11 May 2018 Ceara was 
found deceased hanging 

. The toxicological analysis revealed the 

presence of alcohol (175mg – blood). Ceara’s first contact with mental health services in 
Liverpool was with the Primary Care Service, Talk Liverpool, in September 2017. Ceara 
registered with a GP in Liverpool on 30 September 2017. On 3 October 2017 Ceara 
presented herself at the Accident and Emergency department of the Royal Liverpool 
University Hospital with suicidal ideation and was low in mood. During the assessment in 
the Royal Liverpool University Hospital (RLUH) a mental state examination was 
completed which concluded Ceara was low and anxious, however had no current plan or 
intent to end her life, citing her family and friends as protective factors. The plan  
developed was for Ceara to see her G.P. to review her treatment, she was provided 
information and was signposted to Young Persons Advisory Service (YPAS). On 23 
October 2017 Ceara saw the GP and discussed her anxiety and depression, she was 
noted to be coping mostly well but stated she could sometimes get very low. On 21 

1  

  
  
  
  
  
  
  
  
 
 
 
  
  
  
  
  
  
  
  
 
 
  
 
  
 
 
 
  
 February 2018, Ceara attended the Royal Hospital accident and emergency department 
having overdosed on paracetamol and ibuprofen and once medically fit she was 
assessed by the mental health practitioner. During the assessment Ceara stated she had 
been struggling and her level of self-harm had increased but was unable to identify a 
trigger. Ceara was given similar advice again to when she attended the Accident and 
Emergency Department in October 2017. Ceara stated she found it difficult to take the 
medication and that it was not effective and did not like the way it made her feel. She was 
advised to discuss this with her G.P. who could discuss alternatives. The assessment 
noted that Ceara’s self-harm had increased in frequency and concluded that she had 
taken an impulsive overdose and she regretted taking the overdose.  Despite stating she 
had good friends the note of the assessment later stated that friends were unaware and 
that she didn't feel she knew them well enough to talk about her difficulties (the 
assessment was never sent to the GP but this was a separate issue explored at the 
Inquest). On 13 February 2018 Ceara completed and dated a self-referral form to the Mental 
Health Advisory team, a service based in the University of Liverpool and supplementary to 
the NHS mental health services, but only sent the form to them on 22 February 2018, the day 
after she had taken the overdose. This referral was triaged on 26 March 2018 and an 
appointment then offered for 24 April 2018 (the delay of the appointment was a separate 
issue explored at the inquest). In this meeting she mentioned similar things to those 
mentioned in previous meetings. Ceara was not deemed to be of immediate risk. On 24 
March 2018 Ceara completed a second self-referral to Talk Liverpool and was offered a 
telephone assessment for 10 April 2018. This was carried out by a cognitive behavioral 
therapist. This assessment concluded that Ceara presented as quite vulnerable and 
impulsive and reached the conclusion that Ceara was not suitable for cognitive therapy 
behavior therapy and referred her to a secondary service, the Single Point Access (SPA) 
team for a full mental health assessment. The referral to SPA team was received on the 
same day and was triaged the next day on 12 April 2018. The assessment is based upon 
the information on the referral and at a multi-disciplinary team meeting it was deemed 
suitable for a routine appointment namely in 6 weeks and Ceara was sent an 
appointment for 18 May 2018. Ceara did not attend this appointment as she died on 11 
May 2018.  

A number of other issues gave rise to exploration during the inquest, however, these 
were not matters relevant to this report. 

2  

  
 
 5  

CORONER’S CONCERNS  

During the course of the inquest the evidence revealed matters giving rise to concern. In 
my opinion there is a risk that future deaths will occur unless action is taken. In the 
circumstances it is my statutory duty to report to you.  

The MATTERS OF CONCERN are as follows.  –   

1.  Throughout Ceara’s Involvement with the medical professionals and therapists, 
whether by Mersey Care, Mental Health Advisory team at the University or the 
GPs there is no evidence of any discussion around involving Ceara’s family in 
drawing up a plan or consideration of requesting consent from Ceara to discuss her 
situation with parents/family. It is accepted that Ceara was an adult and had full 
capacity, however, Ceara was a young adult, first time away from home who had 
history of mental health issues. It would have been helpful to have had these 
discussions so that if Ceara wanted that additional support from her family this 
could have been facilitated.  That said it is unclear as to whether Ceara would 
have agreed to her family being involved, however, this line of enquiry would 
have been helpful.  

The general approach with young people appears to be to encourage them to 
discuss their issues with their parents/family rather than asking for consent for 
the professionals to discuss it with the parents/family.  

2.  Concern was raised that once Ceara was found hanging, no attempts were 

made to cut her down. The pathologist gave evidence to the effect it would be 
difficult to say how quick the death would have occurred, however, there was a 
very small window after the hanging where a person could survive, be it with 
brain damage. He stated it was rare that an individual was not cut down. The 
Residential Adviser who found Ceara had received first aid training but this did 
not include anything in relation to hangings. 

6  

ACTION SHOULD BE TAKEN  

In my opinion action should be taken to prevent future deaths and I believe you [AND/OR 
your organisation] have the power to take such action.   

1.  Consideration be given to the merits of incorporating into training, guidance or 
publications for health professionals, the importance and benefits of requesting 
consent from young, vulnerable adults to involve their parents/family in their 
mental health care plan; whether this is by way of including a question in 
assessment toolkits to prompt this discussion with the young adult or other 
methods.  

2.  Consideration be given to including any appropriate training or information that 
can be incorporated into the national first aid training on what to do when 
someone is found hanging (it is accepted that individuals at the time may not be 
able to follow any guidance depending upon their reaction to the situation).  

3  

  
  
  
  
  
 
 
 
  
  
 
  
 
  
 
  
 7  

YOUR RESPONSE  

You are under a duty to respond to this report within 56 days of the date of this report, 
but in any event before the 22nd November 2019. I, the coroner, may extend the period.  

Your response must contain details of action taken or proposed to be taken, setting out 
the timetable for action. Otherwise you must explain why no action is proposed.  

8  

COPIES and PUBLICATION  

I have sent a copy of my report to the Chief Coroner and to the following Interested 
Persons: 

  The Family of Ceara Marie Thacker  
  Mersey Care NHS Trust  
  Brownlow Hill Medical Group 

I am also under a duty to send the Chief Coroner a copy of your response.  

The Chief Coroner may publish either or both in a complete or redacted or summary 
form. He may send a copy of this report to any person who he believes may find it useful 
or of interest. You may make representations to me, the coroner, at the time of your 
response, about the release or the publication of your response by the Chief Coroner.  

9  

Anita Bhardwaj 
Area Coroner for the  
City of Liverpool  

Dated: 30 September 2019 

4

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from NHS England (PDF)
Ms Anita Bhardwaj 
Area Coroner for Liverpool and Wirral 
Gerard Majella Court House 
Boundary Street 
Liverpool 
L5 2QD 

                                    National Medical Director 
                                                    Skipton House 
                                                 80 London Road 
                                                              SE1 6LH 

                                                               16 December 2019 

Dear Ms Bhardwaj 

Re: Regulations 28 Report to Prevent Future Deaths Ceara Marie Thacker 

I  write  further  to  the  Regulation  28  report  dated  30  September  2019  and  received  1 
October  2019,  following  the  inquest  you  conducted  into  Ceara’s  death.  Please  note  that 
whilst  your  Regulation  28  letter  was  addressed  to  the  NHS  Improvement  Patient  Safety 
Team, NHS England and NHS Improvement are operating as a single organisation, and in 
responding  to  your  Regulation  28  letter  I  have  drawn  on  the  insight  of  clinical  and  policy 
members  of  our  mental  health team.  It  would be helpful to us if any future Regulation 28 
letter related to action in NHS England and NHS Improvement’s sphere of responsibilities 
was directed to us jointly at the contact address and email above.  

In  your  letter  you  asked  us  to  consider  action  related  to  requesting  consent  from  young 
people  to  involve  parents/family  in  their  mental  health  care  plan.  You  recognised  some 
young people may refuse to give this consent, but we agree this does not detract from the 
importance  of  consistently  seeking  it.  Whilst  your  concern  was  particularly  directed  at 
young adults, we agree it is important for anyone accessing mental services.  

There is clear existing guidance on the importance of seeking consent to involve family and 
friends.1  Because  of  this  we  will  focus  our  action  to  prevent  future  deaths  on  steps  that 
would  help  ensure  it  is  more  reliably  and  consistently  considered.  This  is  potentially  a 
complex undertaking, given the range of electronic patient record systems used in mental 
health services, and differing patient groups with different needs that need to be reflected 
within formats used to record information across a range of mental health services, and 
the  need  to  work  within  the  relevant  legal  frameworks,  including  giving  due  regard  to 
information governance law, the Mental Capacity Act and the Mental Health Act. The NHS 
England & NHS Improvement mental health programme team will work with our partners in 

1 Some of the key sources include: 

•  Consensus statement on information sharing 

prevention:https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/27
1792/Consensus_statement_on_information_sharing.pdf 

•  Confidentiality and Information Sharing: https://www.rcpsych.ac.uk/docs/default-source/improving-care/better-

• 

mh-policy/college-reports/college-report-cr209.pdf?sfvrsn=23858153_2  
The Triangle of Care 
https://professionals.carers.org/sites/default/files/thetriangleofcare_guidetobestpracticeinmentalhealthcare_engl
and.pdf  

NHS England and NHS Improvement 

 
 
 
 
 
 
                     
 
 
 
 
 
 
 
 
            
  
    
                                       
 
 
                                                        
                                                            
 
 NHSX  and  NHS  Digital  to  bring  together  key  stakeholders  to  scope  whether  it  would  be 
possible  to  routinely  prompt  seeking  consent  to  involve  families  within  electronic  clinical 
record  systems.  We  will  also  explore  if  the  completion  of  those  prompts  can  be  directly 
linked  to  national  datasets,  as  this  would  open  the  potential  for  measurement  and  for 
targeting improvement support where it is most needed.  

We  will  also  continue  to  link  with  Health  Education  England  who  deliver  a  range  of 
workstreams focused on improving the skills of all staff working in mental health services,2 
 as these skills underpin sensitive and challenging discussions with service users and care 
plans  that  genuinely  engage  family  support.  Our  Long  Term  Plan  work  to  transform 
community  mental  health  care,  including  for  young  adults,  has  a  specific  focus  on 
improving co-produced personalised care and support planning, in which carer and family 
involvement is important. 

Increasingly  universities  are  routinely  asking  for  consent  to  contact  students’  parents  if 
support  is  felt  to  be  needed,  through  registration  questions  phrased  to  ensure  students 
understand  the  need  for  this.  We  are  currently  working  with  Universities  UK  to  develop 
information  sharing  guidance  and  a  consensus  statement  on  when  information  can  be 
shared  without  breaching  confidentiality,  and  expect  Universities  UK  to  open  consultation 
on draft guidance in the near future.  

One  of  the  actions  to  prevent  future  deaths  that  you  directed  to  NHS  Improvement  was 
related  to  the  content  of  first  aid  courses  for  members  of  the  public.  The  NHS  does  not 
determine  the  content  of  public  first  aid  courses.  We  understand  the  appropriate body  to 
consider action would be the British Red Cross who are a direct provider of first aid training 
and  whose  curriculum  is  the  basis  for  most  first  training  provided  by  a  range  of 
independent  training  organisations  in  workplaces,  etc.  They  can  be  contacted  at 
contactus@redcross.org.uk 

I  hope  that  the  information  I  have  provided  regarding  how  NHS  England  and  NHS 
Improvement  have  responded  to  the  concerns  you  raise  will  be  some  small  comfort  to 
Ceara’s parents, family and friends in their terrible loss. If you share this letter with them, 
please also share my sincere condolences.  

I  am  very  grateful  to  you  for  bringing  to  my  attention  the  circumstances  surrounding 
Ceara’s death.   

Yours sincerely 

National Medical Director   
NHS England and NHS Improvement  

2 An outline of Health Education England’s mental health programmes can be seen here: https://www.hee.nhs.uk/our-
work/mental-health  

NHS England and NHS Improvement

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