Prevention of Future Deaths reports · 2023

James Campion

Regulation 28 report to prevent future deaths, reference 2023-0539, written 20 Dec 2023. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report20 Dec 2023
Reference2023-0539
DeceasedJames Campion
CoronerAnita Bhardwaj
Coroner areaLiverpool and Wirral
CategoryEmergency services related deaths (2019 onwards) · Alcohol, drug and medication related deaths
Organisation namedMersey Care NHS Foundation Trust
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

Regulation 28: REPORT TO PREVENT FUTURE DEATHS 

NOTE:  This form is to be used after an inquest. 

REGULATION 28 REPORT TO PREVENT DEATHS 

THIS REPORT IS BEING SENT TO: 

1  NHS England 
2  NHS Improvement 
3  Department of Health and Social Care 

1  CORONER 

I am Anita BHARDWAJ, Area Coroner for the coroner area of Liverpool and Wirral 

2  CORONER’S LEGAL POWERS 

I make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 2009 
and regulations 28 and 29 of the Coroners (Investigations) Regulations 2013. 

3 

INVESTIGATION and INQUEST 

On 02 August 2022 I commenced an investigation into the death of James CAMPION aged 
57.  The investigation concluded at the end of the inquest on 19 December 2023.  The 
conclusion of the inquest was that: 

Narrative Conclusion : The consumption of an excessive amount of prescription medication 
whilst under the influence of alcohol, contributed to by the delay in medical treatment. 

4  CIRCUMSTANCES OF THE DEATH 

James Campion was 57 year old gentleman who had a number of co-morbidities, including 
a history of depression and previous drug overdoses. Mr Campion was also known to drink 
alcohol to excess, described by family as a functioning alcoholic. On 1 July 2022 Mr 
Campion contacted the crisis teams indicated he was going to overdose and then proceeded 
to overdose on prescription medication. He was conveyed to the Royal Liverpool University 
Hospital where he was treated for the overdose and seen by the mental health team. A 
mental health assessment was not carried out and he was discharged with the advice to 
contact the crisis team if needed. On the evening of 20 July 2022 Mr Campion spoke to a 
friend who confirms Mr Campion appeared intoxicated but appeared to be his normal self. 
In the early hours of 21 July 2022, Mr Campion made contact with the Psychiatric Crisis 
Team threatening to take an overdose of 
he also stated that he had been drinking vodka. In the light of their concerns the Crisis 
Team contacted the North West Ambulance Service (NWAS) by 999 at 2.10am. The initial 
call was allocated a category III classification (attendance within one hour and 90% of calls 
within two hours). The Service was stated to be very busy at that time. It was four and a 
half hours from the original call before the case was reviewed by a clinician but there does 
not appear to have been a welfare check phone call at that time. It was not until six hours 
after the initial call that an ambulance was allocated and when the crew arrived at his home 
address at 8:26am they found Mr Campion deceased in the living room. The post mortem 
and toxicology investigation found the cause of death to be mirtazapine and alcohol 
toxicity. Mirtazapine is an antidepressant medication and has a number of common side-
effects including feeling sleepy and in overdose it can lead to reduced consciousness and 
coma. The TOXBASE guidance notes that peak plasma concentrations occur approximately 
two hours after ingestion. It also states that the effects on the central nervous system may 
be enhanced or prolonged following co-ingestion of other central nervous system 

 and his heart medication, 

Regulation 28 – After Inquest 
Document Template Updated 30/07/2021 

 depressants including alcohol. Though it is unknown as to exactly what time Mr Campion 
took the overdose of mirtazapine, in the opinion of the expert the delay of over 6 hours 
from the initial call to the ambulance service to an ambulance crew being allocated and 
arriving on scene is very significant. It is more likely than not if Mr Campion had been in 
hospital at a point at least two hours after ingestion he would have survived this event. 
There were a number of missed opportunities in the care and treatment of Mr Campion. The 
family contact details noted by the mental health team were incorrect. There was very little 
evidence of family involvement throughout the mental health interactions, this being a 
critical and crucial element of the mental heath treatment plan. On 1 July 2022 a full 
mental health assessment should have been carried out, which is likely to have resulted in 
immediate support for Mr Campion and measures been put in place for further referrals to 
the appropriate mental health services. On 21 July 2022 the ambulance call handler did not 
give the time estimate of the ambulance to the crisis team member; that said  the numbers 
for the family were incorrect and so would not have led to anyone being contacted. The 
delay in the ambulance dispatch prevented Mr Campion receiving medical treatment and 
further psychiatric assistance. The outcome for Mr Campion has been adversely impacted 
due to the  demand on the ambulance service . At the time of the 999 call on 21st July 
2022 NWAS were operating at Level 4 of the Plan (PSP) experiencing high demand, acute 
pressures and high numbers of waiting calls. The options for the emergency services were 
extremely limited and an ambulance was deployed at the earliest opportunity.  Mr Campion 
clearly consumed an excessive amount of prescription medication whilst under the influence 
of alcohol and as such his state of mind is likely to have been impaired. Taking account of 
his past actions, particularly that of 1st July 2022, it is more likely than not he carried out 
the act not with the intention of taking his own life. 

5  CORONER’S CONCERNS 

During the course of the investigation my inquiries revealed matters giving rise to concern. 
In my opinion there is a risk that future deaths could occur unless action is taken.  In the 
circumstances it is my statutory duty to report to you. 

The MATTERS OF CONCERN are as follows: 
(brief summary of matters of concern) 

The delay in triaging the call made by Mr Campion threatening to take an overdose resulted 
in him taking the overdose. The delay in the ambulance dispatch prevented Mr Campion 
receiving medical treatment and further psychiatric assistance. The outcome for Mr 
Campion has been adversely impacted due to the demand on the ambulance service . At 
the time of the 999 call on 21st July 2022 NWAS were operating at Level 4 of the Plan 
(PSP) experiencing high demand, acute pressures and high numbers of waiting calls. The 
options for the emergency services were extremely limited and an ambulance was deployed 
at the earliest opportunity. Consideration be given to how to support the Ambulance and 
Mental Health Services in fulfilling the NHS long-term plan for Mental Health, in particular 
Mental Health Practitioners in Ambulance control rooms. 

6  ACTION SHOULD BE TAKEN 

In my opinion action should be taken to prevent future deaths and I believe you (and/or 
your organisation) have the power to take such action. 

7  YOUR RESPONSE 

You are under a duty to respond to this report within 56 days of the date of this report, 
namely by February 13, 2024.  I, the coroner, may extend the period. 

Your response must contain details of action taken or proposed to be taken, setting out the 
timetable for action.  Otherwise you must explain why no action is proposed. 

8  COPIES and PUBLICATION 

Regulation 28 – After Inquest 
Document Template Updated 30/07/2021 

 I have sent a copy of my report to the Chief Coroner and to the following Interested 
Persons 

North West Ambulance Service 
Mersey Care NHS Foundation Trust 

I have also sent it to 

Merseyside Police 

who may find it useful or of interest. 

I am also under a duty to send a copy of your response to the Chief Coroner and all 
interested persons who in my opinion should receive it. 

I may also send a copy of your response to any person who I believe may find it useful or 
of interest. 

The Chief Coroner may publish either or both in a complete or redacted or summary form. 
He may send a copy of this report to any person who he believes may find it useful or of 
interest. 

You may make representations to me, the coroner, at the time of your response about the 
release or the publication of your response by the Chief Coroner. 

9  Dated: 20/12/2023 

Anita BHARDWAJ 
Area Coroner for 
Liverpool and Wirral 

Regulation 28 – After Inquest 
Document Template Updated 30/07/2021

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Department of Health and Social Care (PDF)
From Maria Caulfield MP 
Parliamentary Under Secretary of State 
Department of Health & Social Care 

39 Victoria Street 
London 
SW1H 0EU 

10 May 2024  

Anita Bhardwaj  
H.M. Coroner's Court  
Gerard Majella Courthouse  
Boundary Street  
Liverpool  
L5 2QD  

Dear Anita,  

Thank you for your Regulation 28 report to prevent future deaths dated 20 December 2023 
about  the  death  of  James  Campion.   I  am  replying  as  the  Minister  with  responsibility  for 
mental health and patient safety.       

Firstly, I would like to say how saddened I was to read of the circumstances of James’ death 
and I offer my sincere condolences to his family and loved ones. The circumstances your 
report describes are concerning and I am grateful to you for bringing these matters to my 
attention. Please accept my sincere apologies for the significant delay in responding to this 
matter.  

Your report raises concerns over delays in the dispatch of ambulance and the provision of 
urgent and emergency mental health care.  

The Department recognises the significant pressure the urgent and emergency care system 
is facing. That is why we published our Delivery plan for recovering urgent and emergency 
care services, which aims to deliver sustained improvements in waiting times. Our ambitions 
for this year are to improve A&E waiting times to 78% of patients to be admitted, transferred, 
or  discharged  from  A&E  within  four  hours  by  March  2025,  and  to  reduce  Category  2 
ambulance response times to 30 minutes on average across this fiscal year.  The plan is 
available  at:  www.england.nhs.uk/wp-content/uploads/2023/01/B2034-delivery-plan-for-
recovering-urgent-and-emergency-care-services.pdf  

Your report highlights that North West Ambulance Service (NWAS) was under high demand 
at the time of the incident. A primary aim of our delivery plan is to boost ambulance capacity. 
Ambulance  services  received  £200  million  of  additional  funding  in  2023/24  to  expand 
capacity  and  improve  response  times,  and  we  are  maintaining  this  additional  capacity  in 
2024/25.  This  is  alongside  the  delivery  of  new  ambulances  and  specialist  mental  health 
vehicles. With more ambulances on the road, patients will receive the treatment they need 
more swiftly.   

At  a  national  level,  we  have  seen  significant  improvements  in  performance  this  year 
compared to last year. For example, in 2023/24, average Category 2 ambulance response 
times  (including  for  serious  conditions  such  as  heart  attacks  and  strokes)  were  over  13 

 
 
 
 
  
   
 
 
 
  
  
  
  
  
  
 minutes faster compared to 2022/23, a reduction of over 27%. NWAS’ average Category 2 
response times were over 13 minutes faster, a 32% reduction.  

We have also made significant investments in the ambulance workforce  – the number of 
NHS  ambulance  staff  and  support  staff  has  increased  by  over  50%  since  2010.  To  help 
ensure we have the ambulance workforce to meet the future demands on the service, the 
NHS Long Term Workforce Plan sets out plans to boost the number of paramedics by up to 
15,600 to deliver services in ambulance and other care settings.  

The Government is committed to improving urgent mental health services. We have now 
made emergency mental health support through NHS111 available everywhere in 
England. For those with severe needs or in crisis, 24/7 urgent mental health helplines are 
already available in all areas of the country. These crisis lines currently take around 
200,000 calls a month. Linking these through to NHS111 will provide a consistent route for 
people to access support across the country. Delivering this commitment will enable 
anyone experiencing mental health crisis to access assessment and, if appropriate, 
onward referral and treatment at any time of the day by calling NHS111.   

It will mean that when an individual calls the NHS111 mental health option, a trained 
mental health professional will answer the call. They will often ask a number of important 
mental health related questions, which can lead to a number of outcomes including 
signposting and guidance, as well as onward referrals to other services.   

To supplement this new NHS111 offer, we are also deploying mental health professionals 
in 999 call centres and clinical assessment services to help ensure that people 
experiencing a mental health crisis are directed towards appropriate services.  

The Government also invested £98 million into NHS111 in 2021/22 to boost staff numbers, 
increasing call taking and clinical advice capacity, helping patients at home and avoiding 
unnecessary ambulance calls and conveyances to A&E. This was followed in 2022-23 with 
an extra £50 million to support additional NHS111 capacity.  

In addition, we are providing £150 million of capital investment for mental health urgent 
and emergency care infrastructure over 2023/24 and 2024/25. This includes investment 
into a range of wider local mental health infrastructure schemes, including new and 
improved crisis cafes, crisis houses, health-based places of safety and improvements to 
emergency departments and crisis lines. Over 160 schemes have been allocated funding 
by NHS England so far and 99 have been completed. The funding will also provide for 
specialised mental health ambulances which will be rolled out across the country – and be 
supported by practitioners trained to provide advice and treatments in cases of co-
occurring physical and mental health issues.   

I hope this response is helpful. Thank you for bringing these concerns to my attention.   

Yours sincerely,  

 MARIA CAULFIELD MP

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