Prevention of Future Deaths reports · 2015

John Dack

Regulation 28 report to prevent future deaths, reference 2015-0151, written 19 Feb 2015. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report19 Feb 2015
Reference2015-0151
DeceasedJohn Dack
CoronerMary Hassell
Coroner areaInner North London
CategoryHospital Death (Clinical Procedures and medical management) related deaths
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

Regulation 28:  Prevention of Future Deaths report 

John DACK (died 24.09.14) 

THIS REPORT IS BEING SENT TO: 

1.

Medical Director 
Barts Health 
Royal London Hospital 
Whitechapel Road 
London  E1 1BB 

1 

CORONER 

I am:   Coroner ME Hassell 
           Senior Coroner  
           Inner North London 
           St Pancras Coroner’s Court 
           Camley Street 
           London  N1C 4PP 

2 

CORONER’S LEGAL POWERS 

I make this report under the Coroners and Justice Act 2009,  
paragraph 7, Schedule 5, and  
The Coroners (Investigations) Regulations 2013, 
regulations 28 and 29. 

3 

INVESTIGATION and INQUEST 

On 30 September 2014, I commenced an investigation into the death of 
John Dack, aged 58 years. The investigation concluded at the end of the 
inquest on 17 February 2015.  

I made a determination that death was the result of an accident, when Mr 
Dack fell at home on the morning of 8 July 2014, already compromised by 
a significant heart condition. 

I recorded a medical cause of death of: 

1a  bronchopneumonia 
1b  septicaemia 
1c  fractured left ankle with osteomyelitis (operated) 
2    hypertrophic obstructive cardiomyopathy (HOCM) 

1 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 4 

CIRCUMSTANCES OF THE DEATH 

Mr Dack was admitted to the Royal London Hospital on 8 July 2014, and 
diagnosed  first  with  a  fracture  of  his  right  ankle,  and  then  the  following 
day a fracture of his left ankle.   

Surgeons were worried about his ability to withstand surgery because of 
the HOCM and so, on 17 July, he underwent  a percutaneous procedure 
on each ankle.  This was successful on the right, but not on the left, and 
so revision surgery was undertaken on the left on 23 July. 

Following  a  multi  disciplinary  team  (MDT)  meeting,  Mr  Dack  was 
discharged  home  on  30  July.    He  was  unable  to  weight  bear.    He  was 
never seen for his planned follow up at the Royal London Hospital.  I do 
not know whether the outcome would have been different if he had been 
discharged to a rehabilitation unit rather than home and/or had then been 
followed up as intended, but it might. 

The  likelihood  is  that  at  some  stage  towards  the  end  of  August,  he 
inadvertently put his left foot to the floor and shifted the ankle out of joint.  
This led to an infection. 

Mr  Dack  was  admitted  to  the  emergency  unit  of  University  College 
Hospital on 31 August with osteomyelitis and failure of the fixation.  The 
metalwork was removed and an external fixator applied, but Mr Dack died 
on 24 September. 

5 

CORONER’S CONCERNS 

During  the  course  of  the  inquest,  the  evidence  revealed  matters  giving 
rise to concern. In my opinion, there is a risk that future deaths will occur 
unless  action  is  taken.  In  the  circumstances,  it  is  my  statutory  duty  to 
report to you. 

The MATTER OF CONCERN is as follows.  

Mr Dack was not called for follow up because his medical notes recorded 
the wrong address for him, despite the fact that one of his daughters had 
notified staff of this on two separate occasions.  What seems at first blush 
to  be  a  relatively  unimportant  administrative  matter  can  therefore  have 
serious  consequences.    I  heard  from  the  surgeon  treating  Mr  Dack  that 
this  has  happened  before  with  other  patients.    It  seems  that  this  part  of 
the system of administration would benefit from review. 

(No witness was able to offer any suggestions for changes to the hospital 
system  that  might  prevent  inappropriate  early  discharge  home  following 
MDT meeting on another occasion.) 

2 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 6 

ACTION SHOULD BE TAKEN 

In  my  opinion,  action  should  be  taken  to  prevent  future  deaths  and  I 
believe  that  you  and  your  organisation  have  the  power  to  take  such 
action.  

7 

YOUR RESPONSE 

You are under a duty to respond to this report within 56 days of the date 
of  this  report,  namely  by  20  April  2015.    I,  the  coroner,  may  extend  the 
period. 

Your  response  must  contain  details  of  action  taken  or  proposed  to  be 
taken,  setting  out  the  timetable  for  action.  Otherwise  you  must  explain 
why no action is proposed. 

8 

COPIES and PUBLICATION 

I have sent a copy of my report to the following. 

  HHJ Peter Thornton QC, the Chief Coroner of England & Wales 
  Care Quality Commission for England 
 daughter of John Dack 
 

I  am  also  under  a  duty  to  send  the  Chief  Coroner  a  copy  of  your 
response.  

The Chief Coroner may publish either or both in a complete or redacted 
or summary form. He may send a copy of this report to any person who 
interest.  You  may  make 
he  believes  may 
representations to me, the Senior Coroner, at the time of your response, 
about  the  release  or  the  publication  of  your  response  by  the  Chief 
Coroner. 

it  useful  or  of 

find 

9 

DATE                                                   SIGNED BY SENIOR CORONER 

19.02.15 

3

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Barts Health NHS (PDF)
Barts Health INHS|

NHS Trust

Barts Health NHS Trust

Trust Executive Offices
Ground floor, Pathology Block
The Royal London Hospital
London, E1 2ES

Telephone:

www.bartshealth.nhs.uk

Ms M E Hassell

Senior Coroner for Inner North London
St Pancras Coroner’s Court

Camley Street

London

N1C 4PP

17 April 2015

By special delivery

Dear Ma’am,

Inquest touching the death of Mr John Dack

| write in response to your Regulation 28: Report to Prevent Future Deaths, dated 19
February 2015.

Your concern was that Mr Dack was not called for follow up because his medical
notes recorded the wrong address for him, despite the fact that one of his daughters
had notified staff.

Our investigation has concluded that the ward clerk was told to change Mr Dack’s
address by the patient's nurse. A mistake was made however as she recorded him
as being of ‘no fixed abode.’ We have asked the ward matron to speak to her staff to
remind them of the importance of accurately changing patient details and the
consequences of not doing so.

This mistake did not however mean that Mr Dack was lost to follow up. On 01 August
2014, an appointment was made for 27 August 2014. Although the address on the
appointment system was listed as ‘no fixed abode’, it is likely it was sent to his
previous address. Mr Dack phoned the appointment team on 18 August 2014 to
change this appointment as it clashed with another appointment. He was given a
new appointment for 03 September 2014.

On 30 August 2014 he became acutely unwell and was admitted to University
College Hospital on that day. There was therefore no need for him to attend his
appointment at The Royal London as his condition was already being treated.

In conclusion, although a clerical error was made by a member of staff, it is clear Mr
Dack did know about his follow up appointment. The importance of accurately
changing patient details is being emphasized to the relevant staff.

Barts Health NHS Trust: Newham University Hospital, The London Chest Hospital,

EY
The Royal London Hospital, St Bartholomew’s Hospital and Whipps Cross University Hospital. "o &
SAB

Barts Health INHS|

NHS Trust

Thank you for bringing your concerns to my attention. | trust that you are assured |
have taken them seriously and investigated them appropriately.

Yours faithfully

Medical Director
Barts Health NHS Trust

st Bay,

S

Barts Health NHS Trust: Newham University Hospital, The London Chest Hospital, Fe is
The Royal London Hospital, St Bartholomew’s Hospital and Whipps Cross University Hospital. Lg

. 2
Ware

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