Prevention of Future Deaths reports · 2025
Regulation 28 report to prevent future deaths, reference 2025-0435, written 20 Aug 2025. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.
| Date of report | 20 Aug 2025 |
|---|---|
| Reference | 2025-0435 |
| Deceased | Mary Fitzpatrick |
| Coroner | Mary Hassell |
| Coroner area | Inner North London |
| Category | Hospital Death (Clinical Procedures and medical management) related deaths |
| Organisation named | Whittington Health NHS Trust |
| Source | judiciary.uk record · original PDF |
| Responses published | 1 |
Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.
Regulation 28: Prevention of Future Deaths report
Mary Anne FITZPATRICK (died 20.03.25)
THIS REPORT IS BEING SENT TO:
1. Chief Executive
Whittington Health NHS Trust
Whittington Hospital
Magdala Avenue
London N19 5NF
1
CORONER
I am: Coroner ME Hassell
Senior Coroner
Inner North London
St Pancras Coroner’s Court
Poplar Coroner’s Court
Bow Coroner’s Court
2
CORONER’S LEGAL POWERS
I make this report under the Coroners and Justice Act 2009,
paragraph 7, Schedule 5, and
The Coroners (Investigations) Regulations 2013,
regulations 28 and 29.
3
INVESTIGATION and INQUEST
On 26 March 2025, one of my assistant coroners, Harry Lambert,
commenced an investigation into the death of Mary Fitzpatrick aged 86
years. The investigation concluded at the end of the inquest yesterday. I
made a narrative determination at inquest, which I attach.
Mrs Fitzpatrick’s medical cause of death was:
1a
1b
1c
2
aspiration pneumonia
dysphagia
frailty
sacral pressure sore
4
CIRCUMSTANCES OF THE DEATH
1
Mrs Fitzpatrick was discharged from the Whittington Hospital on 29
January 2025 and was then treated by the Islington Central district
nursing team from Whittington Health.
Her sacral pressure sore was assessed as a category 2 on 1 February.
By 24 February it was a category 4 – a gaping, open wound. It forced
her readmission to hospital on 27 February, at which point she
deconditioned and then died.
5
CORONER’S CONCERNS
During the course of the inquest, the evidence revealed matters giving
rise to concern. In my opinion, there is a risk that future deaths will occur
unless action is taken. In the circumstances, it is my statutory duty to
report to you.
The MATTERS OF CONCERN are as follows.
As you will see from the Record of Inquest attached, I made a finding
that death would not have occurred when it did, had it not been for the
23 January admission to hospital, the development of the pressure sore,
and the failure properly to treat that pressure sore.
1. It is well recognised that the admission of an elderly person to
hospital can be risky and should only be undertaken if really
necessary. These days, a long wait on a hospital trolley is
predictable. Even without that, the elderly are known often to
decondition quickly.
At inquest I accepted the evidence of Mrs Fitzpatrick’s family that
the reality of her admission to the Whittington on 23 January 2025
was that it was undertaken because there was only one nurse
attending her on that day and this nurse felt she could not transfer
this small, elderly lady alone with the aids that were available.
2. The district nurses did not visit to dress the sacral wound with
appropriate frequency. Sometimes they attended as planned, but
sometimes they did not attend and sometimes they attended but
did not change the sacral dressing. It remains unclear to me why
that was so. The only explanation I was given was that they were
probably “thin on the ground”.
3. When I took evidence from the deputy manager of the Islington
Central district nursing team, I was very forcibly struck by the lack
of reflection undertaken since Mrs Fitzpatrick’s death, about the
district nursing care, even when preparing to give evidence at
inquest.
2
The deputy manager was poorly prepared for inquest, appeared
to have an inadequate understanding of what was required of her
giving evidence, had not acquainted herself with some basic
elements of the medical records and, whilst in the witness box,
changed her mind about what home visits had been undertaken
depending upon who asked her the question.
She steadfastly refused to acknowledge gaps in care despite
glaring evidence to the contrary, and when this was brought to her
attention she simply stopped answering.
It is difficult to see how a trust can learn and improve care if there
is no serious consideration of why there was a poor outcome.
Even the letter of apology sent to Mrs Fitzpatrick’s family was
offered to her daughter in an offhand way during a very short
telephone call. When giving evidence, the deputy manager
seemed to be in difficulty understanding what an apology is,
naming this a letter of apology but in essence describing a letter
of sympathy, emphasising that it was not an admission that the
trust had done anything wrong. I still do not have a proper
understanding of what such a letter was meant to achieve. Much
more importantly, it seemed to me that Mrs Fitzpatrick’s family do
not have a proper understanding of what this letter was meant to
achieve. They did not seem comforted by it.
6
ACTION SHOULD BE TAKEN
In my opinion, action should be taken to prevent future deaths and I
believe that you have the power to take such action.
7
YOUR RESPONSE
You are under a duty to respond to this report within 56 days of the date
of this report, namely by 20 October 2025. I, the coroner, may extend
the period.
Your response must contain details of action taken or proposed to be
taken, setting out the timetable for action. Otherwise, you must explain
why no action is proposed.
8
COPIES and PUBLICATION
I have sent a copy of my report to the following.
3
• The daughter of Mary Fitzpatrick
• Care Quality Commission for England
• HHJ Alexia Durran, the Chief Coroner of England & Wales
I am also under a duty to send a copy of your response to the Chief
Coroner and all interested persons who in my opinion should receive it.
I may also send a copy of your response to any other person who I
believe may find it useful or of interest.
The Chief Coroner may publish either or both in a complete or redacted
or summary form. She may send a copy of this report to any person who
she believes may find it useful or of interest. You may make
representations to me, the coroner, at the time of your response, about
the release or the publication of your response.
9
DATE SIGNED BY SENIOR CORONER
20.08.25 ME Hassell
4
Record of Inquest
Following an inquest opened on 27 March 2025 and an inquest hearing at St Pancras Coroner's Court on
the Nineteenth of August 2025, heard before Coroner IE Potter in the area of HM Coroner for Inner North London, the
following is the record of the inquest (including the statutory determination and, where required, findings).
1. Name of deceased (if known):
Mary Anne FITZPATRICK
2. Medical cause of death:
1a aspiration pneumonia
1b dysphagia
1c frailty
1d
2 sacral pressure sore
3. How, when, where and, for investigations where section 5(2) of the Coroners and Justice Act 2009 applies in
what circumstances, the deceased came by his or her death (see note (ii)):
4. Conclusions of HM Coroner or the jury as to the death (see notes (i) and (ii)):
Mary Fitzpatrick was sent to a hospital emergency department on 23 January 2025 not
for any medical indication, but because a district nurse did not have a colleague to assist with
wheelchair to bed transfer and believed that she could not manage her patient's transfer
alone, though solo transfer had been effected several times before. Mrs Fitzpatrick waited on
a hospital trolley for some hours for treatment and a sacral pressure sore developed. She was
2025.
discharged
On 1 February 2025, the sacral pressure sore was noted to be a category 2. The district
nursing service failed to attend her to change the dressing with appropriate frequency and, by
24 February the sore had deteriorated to a category 4. As a consequence, Mrs Fitzpatrick had
to be re-admitted to hospital on 27 February, where she deconditioned and eventually died on
2025.
20
Death was the result of natural causes. However, it would not have occurred when it did, had
it not been for the 23 January admission to hospital, the development of the sacral pressure
sore, and the failure appropriately to treat that pressure sore.
January
March
home
on
29
5. Further particulars required by the Births and Deaths Registration Act 1953 to be registered concerning the
death:
(a) Date and place of birth
Second of December 1938
Dublin, Ireland
(b) Name and surname of deceased
Mary Anne FITZPATRICK
(c) Sex
Female
(e) Date and place of death
Twentieth of March 2025
University College Hospital, 235 Euston Road, Bloomsbury, London
(f) Occupation and usual address
carer (retired) widow of John Patrick Fitzpatrick, Butcher
Flat 1, Forrest Court, 4 Ellington Street, London
(d) Maiden surname of woman who has married
Rooney
Signature of Coroner ME Hassell, HM Senior Coroner
1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.
Chief Medical Officer Deputy Chief Executive Medical Directorate Jenner Building Magdala Avenue London N19 5NF 20/10/25 To: Senior Coroner ME Hassell Inner North London Coroner’s Court Response to Regulation 28: Prevention of Future Deaths Report Re: Mary Anne Fitzpatrick (died 20 March 2025) Dear Senior Coroner Hassell, Thank you for your Regulation 28 report dated 20 August 2025 concerning the very sad death of Mrs Mary Fitzpatrick. On behalf of Whittington Health NHS Trust, I wish again to express our condolences to her family. We take the concerns you have raised extremely seriously. This response sets out the actions we have already taken and those we are committed to undertaking to ensure learning, improvement, and prevention of similar future deaths. 1. Circumstances of Hospital Admission and Risk of Deconditioning We recognise the risks associated with hospital admission for frail elderly patients, particularly where transfer occurs due to staffing limitations in community settings. We accept that in this instance, the care of Mrs Fitzpatrick fell short in a number of ways. Whittington Health NHS Trust Helping local people live longer healthier lives • Missed leg ulcer management: On the balance of probabilities, the deterioration of her leg ulcers was linked to the lack of treatment following the cancellations of scheduled appointments on 18, 20, 21, and 22 January 2025. As there was no evidence of mental impairment at that time, a mental capacity assessment was not carried out with regards to the decision to cancel visits, and she was presumed to have capacity. • Time in the Emergency Department: Mrs Fitzpatrick spent 40 hours in the Emergency Department, due to the department being under extreme pressure. some of this time in a temporary escalation space. We accept this falls short of the standard of care we would aspire to provide. Mrs Fitzpatrick arrived in Triage at 20:27. She was then transferred to a trolley and initially cared for in a temporary escalation space. While we work to avoid care in temporary escalation spaces, we have a standard operating procedure to set out the care which should carry on in non-clinical areas when necessary. At 23.45 Mrs Fitzpatrick was moved into a cubicle in the Majors area. She was transferred to a bed at 03:33 on 24/01/25. She was placed on a standard foam pressure relieving mattress at this time. When she was moved to the ward she was placed on a pneumatic pressure relieving mattress. • Pressure sore identification and management: Her pressure areas were reviewed and documented within 2 hours of arrival and this identified her pressure sore. She was subsequently admitted and had further reviews, and the correct equipment and care plans were instituted. • Risk factors: The risk of pressure sores was increased due to Mrs Fitzpatrick’s frailty and incontinence. We regret that she developed additional grade 2 sores during her hospital admission. Action Plan: A Quality improvement Project is in progress in our ED to monitor adherence to Pressure Ulcer Prevention and Management Policy as ED acknowledge that elderly patients spend longer in ED due to the complexity of their care. The standard is that all at risk patients will have their pressure areas reviewed within one hour of admission, and that prevention management will be instituted within four hours. The project is carrying out spot check audits of a 10-point check list for 10 patients per week. The results will be presented to will be presented Emergency and Integrated Medicine Quality Committee on 20th November 2025. Our Trust Policy governing care in temporary escalation spaces has been appended for reference. Whittington Health NHS Trust Helping local people live longer healthier lives 2. Frequency and Quality of District Nursing Visits We acknowledge the coroner’s concern regarding the frequency and appropriateness of district nursing visits and dressing changes. A review of Mrs Fitzpatrick’s records has allowed us to reconstruct the chronology of community nursing input following her hospital discharge: • There were 2 missed opportunities for dressing changes on 5 February (visit not allocated) and 10 February (Mrs Fitzpatrick declined to be moved by the two staff members attending so dressings were not completed). • Despite these missed visits, there was regular documentation of wound progression, escalation to the GP, referral to Tissue Viability, and repeated advice regarding hospital admission. • When the pressure ulcers were found to have deteriorated. A Safeguarding Alert was raised as the pressure relieving mattress had been found to be switched off with no explanation on 24 February 2025. • Staffing during this period was affected by long-term sickness (1 staff member >4 months) and annual leave (2 staff members). However agency and bank nurses were used to maintain service cover, and a bank nurse undertook the joint visit on 8 February. • Double-handed visits were provided where identified as necessary from 7 February onwards. • We apologise that this information was not fully accessible to the coroner during the inquest Action Plan: • Ensure daily visits allocations are individualised to meet the patients’ Pressure Ulcer (PU) management need by the duty manager, with monthly oversight from Service Lead. • Timely referral to Tissue Viability Nurse (TVN), adherence with TVN recommendations, and progression of pressure ulcer management improvement plan are to be built into new quarterly audit cycle, and reviewed at divisional quality meeting. • Shared learning from PU incidents will be ensured via weekly divisional pressure ulcer shared learning meetings. Whittington Health NHS Trust Helping local people live longer healthier lives • A trial of visit allocation software (Docabode) is in progress in the Urgent response team and is intended to minimise travel time and maximise time for visits. If successful it will be trialled in District Nursing 3. Reflection, Learning, and Preparation for Inquests We acknowledge the coroner’s concern that there was insufficient reflection on the quality of district nursing care provided to Mrs Fitzpatrick, both during her deterioration and in preparation for the inquest. We accept that the deputy manager who attended court was not adequately prepared to give evidence, which fell below the expected standard. We also recognise that our communication with Mrs Fitzpatrick’s family—both in person and in writing—did not provide the clarity, explanation, or candour they deserved, and that this contributed to their distress. Action Plan: Mortality review process: Current mortality review processes are largely designed to cover inpatients. New procedures are being devised to ensure all patient deaths under our care in the community services we run are formally reviewed for learning. Learning from Death: incidents and feedback, inquest outcomes and PFD notices will continue to be shared with staff at meetings. In addition, they will also be cascaded to all staff working in community services. Increase in support and training for staff involved in writing statements and attending the coroner’s court: This will also include advice to ensure that staff will not only cover the care that was delivered by themselves, but provide an overarching statement covering the care delivered as a whole by the Trust. Support will be given by the legal services team. The Trust is reviewing the seniority of staff attending coroner’s court to provide the court with the most useful and informative evidence. In addition to this, new guidance for staff preparing for inquests will be circulated by the Associate Medical Director for learning from deaths, in coordination with the legal department. New proforma: A new Duty of Candour proforma has been developed to accurately capture both professional and written Duty of Candour, ensuring documentation is clear and complete. This will better enable tracking and audit of statutory duty of candour across the trust. We expect to have this completed by December 2025, with the results presented to the Quality Governance Committee. Whittington Health NHS Trust Helping local people live longer healthier lives Duty of Candour audit and training: Ongoing audit and refresher training are being introduced to strengthen understanding of and compliance with Duty of Candour. Levels of completion of training will be monitored by the patient safety team, and the results presented to the Quality Governance Committee quarterly. Chief Medical Officer Whittington Health NHS Trust Helping local people live longer healthier lives
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