Prevention of Future Deaths reports · 2016

Lita Serkes

Regulation 28 report to prevent future deaths, reference 2016-0458, written 16 Dec 2016. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report16 Dec 2016
Reference2016-0458
DeceasedLita Serkes
CoronerMary Hassell
Coroner areaInner North London
CategoryHospital Death (Clinical Procedures and medical management) related deaths
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

Regulation 28:  Prevention of Future Deaths report 

Lita SERKES (died 24.07.16) 

THIS REPORT IS BEING SENT TO: 

1. 

Chief Medical Officer 
Barts Health 
Royal London Hospital 
Whitechapel Road 
London   
E1 1BB 

1 

CORONER 

I am:   Coroner ME Hassell 
           Senior Coroner  
           Inner North London 
           St Pancras Coroner’s Court 
           Camley Street 
           London  N1C 4PP 

2 

CORONER’S LEGAL POWERS 

I make this report under the Coroners and Justice Act 2009,  
paragraph 7, Schedule 5, and  
The Coroners (Investigations) Regulations 2013, 
regulations 28 and 29. 

3 

INVESTIGATION and INQUEST 

On  27  July  2016  I  commenced  an  investigation  into  the  death  of  Lita 
Serkes,  aged  80  years.  The  investigation  concluded  at  the  end  of  the 
inquest earlier today.  

I  made  a  determination  at  inquest  that  Lita  Serkes  died  from  a 
complication of a hysterectomy undertaken for endometrial cancer, being 
a devastating bleed, the gravity of which was not immediately recognised. 

I recorded a medical cause of death of: 
1a 
1b 

intra abdominal haemorrhage 
total abdominal hysterectomy and bilateral salpingo-oophorectomy 
for endometrial adenocarcinoma, on 22.07.16 
diabetes mellitus, hypertension, right cerebral infarct  

2 

1 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 4 

CIRCUMSTANCES OF THE DEATH 

The surgery performed at Whipps Cross Hospital on Friday, 22 July 2016, 
was unremarkable.  However, the following morning, Mrs Serkes suffered 
a  stroke  and  was  transferred  to  the  Royal  London  Hospital.    By  that 
evening she was extremely unwell, and she died on Sunday, 24 July. 

5 

CORONER’S CONCERNS 

During  the  course  of  the  inquest,  the  evidence  revealed  matters  giving 
rise to concern. In my opinion, there is a risk that future deaths will occur 
unless  action  is  taken.  In  the  circumstances,  it  is  my  statutory  duty  to 
report to you. 

The MATTERS OF CONCERN are as follows.  

1.  The  Whipps  Cross  medical  notes  record  normal  observations,  most 
specifically  that  Mrs  Serkes  was  “alert”  at  9.50am  on  Saturday,  23 
July  2016.    However,  by  that  time,  her son  had been  at her bedside 
for  nearly  an  hour  and  had  himself  realised  that  Mrs  Serkes  had 
suffered  a  stroke.    He  saw  no  nurse  conducting  any  observations  at 
this time.   

Some  five  months  on,  no  member  of  staff  has  yet  addressed  this 
discrepancy with the nurse who recorded the observations. 

2.  When  Mrs  Serkes’ 

treating  consultant  gynaecological  surgeon 
attended  her  at  10.30am  on  Saturday,  23  July,  he  formed  the 
impression that he was the first person to diagnose the stroke.   

In fact, her son and another doctor had already discussed the stroke, 
and her son was under the impression that they  were simply  waiting 
for an ambulance to transfer to the Royal London Hospital.  (He was 
already making arrangements to drive his father there.)  None of this 
is recorded in the medical notes. 

3.  The decision was made by, at the latest 10.30am, but quite possibly 
an  hour  before  then,  to  transfer  Mrs  Serkes  to  the  Royal  London 
Hospital for specialist care, but transfer was not effected until 2.07pm.   

Stroke is an emergency. 

4.  Patient  controlled  administration  of  pain  relief  was  arranged  for  Mrs 
Serkes,  but  she  remained  in  pain.    It  was  quite  some  time  before  it 
was  recognised  that  the  device  was  not  connected  and  so  was  not 
delivering any analgesia. 

2 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 5.  Mrs Serkes’ surgeon went to the Royal London Hospital to see her at 
10.30pm  on  Saturday,  23  July.    He  described  in  court  palpating  her 
abdomen and there being no rigidity, guarding, or further distension.   

However,  he  made  no  record  in the  medical  notes  of  his attendance 
and examination. 

6.  The same surgeon described in court his view that [static] imaging did 
not  disclose  any  active  bleeding  and  so  there  was  no  indication  to 
return to theatre. 

However, later in evidence he agreed that the scans simply showed a 
collection  of  blood  and  could  not  demonstrate  whether  the  bleeding 
was active.   

When  I  asked  about  the  haemoglobin,  he  responded  that  at  3.04pm 
that  afternoon,  it  was  recorded  as  7  (he  said  7,  not  70),  having 
dropped  from  a  normal  level  of  120.    He  explained  that  this  result 
might  have  been  available  earlier,  but  the  computers  were  down  in 
the middle of the day.   

After  further  discussion,  the  surgeon  told  me  that,  given  the  8cm 
haematoma he had diagnosed at the beginning of the day (Saturday, 
23 July), he now believes that more efforts should have been made to 
review  the  blood  results  earlier,  and  in  any  event  before  Mrs Serkes 
was transferred to the Royal London Hospital.   

He said that if he had considered the blood results earlier in the day, 
he  would  have  recognised  a  much  bigger  bleed  than  he  actually 
appreciated.   

He  said  that  he  would  probably  have  advised  a further laparotomy  – 
though of course there is no way of knowing if Mrs Serkes would have 
survived that.   

7.  The surgeon suggested that perhaps bloods should be taken routinely 
at 6am so that they are available  for the ward round, though he was 
unsure whether the laboratory would be able to accommodate this. 

6 

ACTION SHOULD BE TAKEN 

In  my  opinion,  action  should  be  taken  to  prevent  future  deaths  and  I 
believe that you have the power to take such action.  

7 

YOUR RESPONSE 

3 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 You are under a duty to respond to this report within 56 days of the date 
of  this report,  namely  by  13  February  2017.   I,  the  coroner,  may  extend 
the period. 

Your  response  must  contain  details  of  action  taken  or  proposed  to  be 
taken,  setting  out  the  timetable  for  action.  Otherwise  you  must  explain 
why no action is proposed. 

8 

COPIES and PUBLICATION 

I have sent a copy of my report to the following. 

  HHJ Mark Lucraft QC, the Chief Coroner of England & Wales 
  Care Quality Commission for England 
 
 

, obstetrician and gynaecologist 

, husband and son of Lita Serkes 

I  am  also  under  a  duty  to  send  the  Chief  Coroner  a  copy  of  your 
response.  

The Chief Coroner may publish either or both in a  complete or redacted 
or summary form. He may send a copy of this report to any person who 
he  believes  may 
interest.  You  may  make 
representations to me, the Senior Coroner, at the time of your response, 
about  the  release  or  the  publication  of  your  response  by  the  Chief 
Coroner. 

it  useful  or  of 

find 

9 

DATE                                                   SIGNED BY SENIOR CORONER 

16.12.16 

4

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Barts Health NHS Trust (PDF)
Barts Health INHS|

NHS Trust

Chief Medical Officer
Trust Executive Offices

Coroner ME Hassell Pathology and Pharmacy Building
Senior Coroner for Inner North London The Royal London Hospital
St Pancras Coroner’s Court 80 Nesta pol
Camley Street E12ES
London

N1C 4PP

6 February 2017

By special delivery

Dear Ma’am,

Inquest touching the death of Lita SERKES

| write in response to a Regulation 28, Report to Prevent Future Deaths, dated 16 December 2016, which was
made at the conclusion of the inquest into the death of Lita Serkes. Barts Health NHS Trust takes Coronial
investigations very seriously and | am sorry you have had to make Preventing Future Death recommendations
and | am grateful to you for highlighting your concerns.

| note Lita Serkes died from a complication of a hysterectomy undertaken for endometrial cancer, that being a
devastating bleed, the gravity of which was not immediately recognised. You have raised a number of concerns
relating to the treatment received by Mrs Serkes.

The seven concerns you have raised in the Preventing Future Death report are:

1. The discrepancy in the observation charts relating to Mrs Serkes being ‘alert’ has not been addressed with
the member of staff who recorded them.

2. There was incomplete documentation in Mrs Serkes medical records. Mrs Serkes’ treating consultant
believed that he was the first person to diagnose the stroke, however, Mrs Serkes son had already
discussed this with another doctor. This conversation was not recorded in the medical records.

3. There was inadequate urgency in transferring Mrs Serkes to The Royal London Hospital on Saturday 23 July
2016. The decision was made to transfer Mrs Serkes at 10:30am but this was not effected until 02:07pm.

4. Mrs Serkes Patient Controlled Analgesia (PCA) system was not connected and this was not recognised for
some time; leaving Mrs Serkes in pain.

Barts Health NHS Trust: Newham General Hospital, The London Chest Hospital,
The Royal London Hospital, St Bartholomew's Hospital and Whipps Cross Hospital.

5. Mrs Serkes surgeon described in court a physical examination that he carried out at The Royal London
Hospital at 10:30pm on Saturday 23 July 2016 — the details of this were not documented in the medical
records.

6. You felt that there was an inadequate urgency in chasing the blood results; if these had been reviewed
earlier in the day the surgeon would have recognised that Mrs Serkes bleed was much bigger than he
originally appreciated and he may have advised further surgery.

7. The surgeon suggested that routine bloods be taken routinely at 6am so that they are available for the
ward round, though he was unsure whether the laboratory would be able to accommodate this.

We have investigated the above concerns and | can confirm:

1. The requirement of making contemporaneous and accurate recording of patient observations has been
reiterated to all nursing staff via the Safety Huddle. The discrepancy in this instance has been discussed
with the nurse in question and they have been asked to reflect on this incident and have been given
appropriate training.

2. All medical staff have been briefed on the requirement for complete and contemporaneous recording
of all events in a patient’s medical records.

3. The Trust recognises that stroke is an emergency and that you feel there was inadequate urgency in
managing Mrs Serkes stroke. As a result the Trust is currently in the process of reviewing the hospital
policy for the management of stroke and is also reviewing the checklist of advice given by the
Hyperacute Stroke Unit. The Trust is hoping that this will be completed by 01 April 2017.

4. To ensure that this doesn’t happen again, the pain team is giving on-going training to all nursing staff in
the use of PCA machines.

5. It has been reiterated to the surgeon in question the importance and the requirement for complete
and contemporaneous recording of all events in a patient’s medical records. He has also been
instructed to reflect on this incident, to add it to his appraisal documentation and to discuss the
incident at his next appraisal.

6. Again, the surgeon in question has been asked to reflect on this incident, to add to his appraisal
documentation and to discuss at his next appraisal.

7. The Trust has reiterated to all medical staff the availability and option of using point of care tests when
managing deteriorating patients. These are tests that can be carried out at the point of care ie. without
having to send the sample to the laboratory. The Trust feels that by highlighting this option to all staff
will ensure that investigations will be performed with the appropriate degree of urgency in the future.

We can provide you with a copy of the SI report once it is completed upon request; this will highlight the areas
that we as a Trust felt could be improved upon in future and the steps that we are taking to do so.

| am once again grateful to you for bringing this case to my attention and | hope this letter fully answers the
concerns you have raised.

Yours faithfully

Chief Medical Officer

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