Prevention of Future Deaths reports · 2017

Dominic White

Regulation 28 report to prevent future deaths, reference 2017-0177, written 24 May 2017. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report24 May 2017
Reference2017-0177
DeceasedDominic White
CoronerMary Hassell
Coroner areaInner North London
CategoryHospital Death (Clinical Procedures and medical management) related deaths
Organisation namedWhittington Health NHS Trust · Barnet, Enfield and Haringey Mental Health NHS Trust · Camden and Islington NHS Foundation Trust
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

Regulation 28:  Prevention of Future Deaths report 

Dominic Michael WHITE (died 10.11.16) 

THIS REPORT IS BEING SENT TO: 

1.  Mr Simon Pleydell 
Chief Executive 
Whittington Health NHS Trust 
Whittington Hospital 
Magdala Avenue 
London  N19 5NF  

2. 

Medical Director 
Barnet, Enfield & Haringey Mental Health NHS Trust (BEH) 
St Ann’s Hospital 
St Ann’s Road 
London  N15 3TH 

3.  Ms Wendy Wallace 
Chief Executive 
Camden & Islington NHS Foundation Trust (C&I) 
4th Floor, East Wing 
St Pancras Hospital  
4 St Pancras Way 
London  NW1 0PE  

1 

CORONER 

I am:   Coroner ME Hassell 
           Senior Coroner  
           Inner North London 
           St Pancras Coroner’s Court 
           Camley Street 
           London  N1C 4PP 

2 

CORONER’S LEGAL POWERS 

I make this report under the Coroners and Justice Act 2009,  
paragraph 7, Schedule 5, and  
The Coroners (Investigations) Regulations 2013, 
regulations 28 and 29. 

3 

INVESTIGATION and INQUEST 

1 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 On  14  November  2016,  one  of  my  assistant  coroners,  William  Dolman, 
commenced  an  investigation  into  the  death  of  Dominic  White  aged  27 
years.  The  investigation  concluded  at  the  end  of  the  inquest  on  19  May 
2017.  The jury made a narrative determination, a copy of which I attach. 

4 

CIRCUMSTANCES OF THE DEATH 

Dominic White had diagnoses of bipolar affective disorder and psychosis, 
but  had  been  well  for  some  time.    However,  in  the  few  days  before  his 
death he very rapidly deteriorated.   

His parents took him to the emergency unit at the Whittington Hospital on 
Monday, 7 November; they called the crisis team at Canning Crescent for 
help on Tuesday, 8 November; and they returned to hospital with him via 
ambulance on Wednesday, 9 November.   

He spent most of 9 November in the emergency unit and was assessed 
as  requiring  detention  under  section  2  of  the  Mental  Health  Act,  but 
before being conveyed to a mental health hospital with space for him, he 
walked out of the hospital emergency unit where he had been assessed.   

He  was  found  the  following  day  at  an  electricity  substation,  with  injuries 
consistent with a fall from height.  There was no evidence that any other 
person was involved in his death, but he lacked the necessary insight or 
intent to allow a determination of suicide to be a safe one. 

5 

CORONER’S CONCERNS 

During  the  course  of  the  inquest,  the  evidence  revealed  matters  giving 
rise to concern. In my opinion, there is a risk that future deaths will occur 
unless  action  is  taken.  In  the  circumstances,  it  is  my  statutory  duty  to 
report to you. 

Many issues were raised at inquest, but I was given information that the 
majority of these had been explored in advance of the hearing, and new 
ways  of  working  had  been  found.    The  MATTERS  OF  CONCERN  that 
remain, are as follows.  

1.  I heard that, following Mr White’s death, the level of (mental health) 
observations  of  a  patient  at  the  Whittington  Hospital  Emergency 
Unit is now clearly documented.   

However, I am not sure that there is yet a robust protocol in place 
to  ensure  that  all  relevant  personnel  (Whittington  EU  doctors, 
nurses and security officers; also visiting independent s12 doctors, 
BEH and C&I staff) are aware of the level.   

2 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 My concern arises because sometimes, when anyone can look at 
a record, that nobody actually does.  

2.  The  C&I  approved  mental  health  professional  (AMHP)  who  gave 
Mr  White  permission  to  leave  the  hospital  to  go  to  McDonald’s, 
after the decision had been made to detain him under section 2 of 
the  Mental  Health  Act,  acknowledged  that  she  should  have 
discussed this first with a colleague.   

However,  she  remained  of  the  view  at  inquest  that  the  decision 
itself had been the right one.  Proof of this, she explained, was the 
fact that Mr White did return to the hospital from this visit. 

Allowing leave in these circumstances was a very unusual step   I 
am  concerned  at  the  lack  of  recognition,  even  so  long  after  the 
event,  that  allowing  a  person  to  leave  the  hospital  in  these 
circumstances: 

-  was  not  necessarily  the  right  one  simply  because  the  patient 
returned  on  this  occasion  (he  left  again  within  half  an  hour  and 
never returned); and 
- had the potential to lull others into a false sense of security about 
his risk of absconding. 

The  trust’s  root  cause  analysis  action  plan  merely  describes  the 
need  to  have  legally  authorised  permission  to  leave,  without 
addressing any question of how to shape clinical decision making.   

6 

ACTION SHOULD BE TAKEN 

In  my  opinion,  action  should  be  taken  to  prevent  future  deaths  and  I 
believe that you have the power to take such action.  

7 

YOUR RESPONSE 

You are under a duty to respond to this report within 56 days of the date 
of  this  report,  namely  by  24  July  2017.    I,  the  coroner,  may  extend  the 
period. 

Your  response  must  contain  details  of  action  taken  or  proposed  to  be 
taken,  setting  out  the  timetable  for  action.  Otherwise  you  must  explain 
why no action is proposed. 

8 

COPIES and PUBLICATION 

I have sent a copy of my report to the following. 

3 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   HHJ Mark Lucraft QC, the Chief Coroner of England & Wales 
  Care Quality Commission for England  
 
 

, approved mental health professional 

, parents of Dominic White 

I  am  also  under  a  duty  to  send  the  Chief  Coroner  a  copy  of  your 
response.  

The Chief Coroner may publish either or both in a complete or  redacted 
or summary form. He may send a copy of this report to any person who 
interest.  You  may  make 
he  believes  may 
representations to me, the Senior Coroner, at the time of your response, 
about  the  release  or  the  publication  of  your  response  by  the  Chief 
Coroner. 

it  useful  or  of 

find 

9 

DATE                                                   SIGNED BY SENIOR CORONER 

24.05.17 

4

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Whittington Hospital NHS2 Trust (PDF)
Whittington Health  
Magdala Avenue 
London N19 5NF 

Barnet, Enfield and Haringey Mental 
Health NHS Trust 
Orchard House 
St Ann’s Hospital 
St Ann’s Road, London N15 3TH 

Camden & Islington NHS FT 
St Pancras Way 
London NW1 OPE 
Chief.executive@candi.nhs.uk 

24 July 2017 

Coroner ME Hassell 
Senior Coroner 
Inner North London 
St Pancras Coroner’s Court 
Camley Street 
London N1C 4PP 

Dear Coroner Hassell 

Prevention of future deaths report – Dominic Michael White  

We write further to your prevention of future death report dated 24 May 2017. 
Following the inquest, you recorded two matters which gave you cause for concern 
with regards the care provided to Dominic White.  

The first matter (level of mental health observations) spans Whittington Health NHS 
Trust, Camden & Islington NHS Foundation Trust, and Barnet, Enfield and Haringey 
Mental Health NHS Trust. This response, therefore, is a joint response from all three 
organisations addressing the concerns you have raised. 

The second matter concerns the decision making of the Approved Mental Health 
Professional. The AMHP is employed by the London Borough of Islington. When 
AMHPs are carrying out their duties, they act on behalf of the Local Authority. The 
London Borough of Islington will therefore provide you with a separate response to this 
issue. 

Mental health observations  

During the inquest you heard that following Mr White’s death, the level of mental 
health observations of a patient at the Whittington Hospital Emergency Department is 
clearly documented. However, you are not sure whether there is yet a robust protocol 
in place to ensure that all relevant personnel (Whittington ED doctors, nurses and 
security officers; and visiting independent s12 doctors, Barnet, Enfield and Haringey 
staff and Camden & Islington staff) are aware of the agreed level of observation.  

You have recorded your concern that sometimes, when anyone can look at a record, 
nobody actually does.  

1 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Protocol for implementing observation levels for mental health patients 

We set out below our agreed approach for ensuring that all relevant personnel are 
aware of a mental health patient’s level of observation. In order to address both 
concerns identified in the PFD, the Whittington and Camden & Islington have reviewed 
their mental health policies. These are being updated to ensure the roles and 
responsibilities are explicit and will also include case studies to assist in decision 
making. This will be included in Camden & Islington NHS Foundation Trust’s Mental 
Health Liaison Operational Policy and the Whittington Health NHS policy for mental 
health patients in the Emergency Department which is currently being updated.  

1.  Camden and Islington Foundation Trust’s mental health liaison team is 

responsible for recommending what the level of observations should be and for 
documenting this in the mental health care plan;  

2.  The mental health liaison team is responsible for informing the nurse in charge of 
Whittington Hospital’s ED and the named nurse looking after the patient in the ED 
what the recommended level of observation is;   

3.  The nurse in charge of ED and the mental health liaison team are jointly  

responsible for ensuring that security staff and any other relevant Whittington ED 
staff are fully aware of the required observation level; 

4.  Whittington Hospital’s ED staff are responsible for ensuring that the patient is 

observed in line with the observation level as documented in the mental health 
care plan; 

5.  Visiting AHMPs and section 12 doctors must introduce themselves to the nurse in 
charge of ED and the named nurse responsible for the patient and request a 
clinical handover (Including the current observation level) and to view the mental 
health care plan. Whittington Health ED Nurse in Charge and named nurse are 
responsible for facilitating this.  

6.  As part of improving communication between organisations signage has been 
introduced in Whittington ED, which is prominently placed around the nurses’ 
station, to ensure that visiting doctors and AHMPs are aware of this process and 
that the name of the patient’s allocated nurse and any 1:1 or ‘special’ staff 
member is visible outside the patient’s cubicle (see images).  

7.  To support patients in ED staffing levels have been increased to allow for an 

additional ED Assistant on each shift to provide support and 1:1 for mental health 
patients if required. All ED Assistants have been provided with additional training 
in mental health including communication skills, how to manage a difficult situation 
and Level 3 Breakaway training.  

8.  To ensure that the level of observations is being complied with and that the clinical 
decision making regarding Mental Health patients is robust Senior Whittington ED 
staff members (nurse in charge, site team, ED registrar or consultant) conduct a 
situation report 5 times per day in which the status of the department including 

2 

 
 
 
 
 
 
 
 
  
 
 
 
 
 length of stay of mental health patients and risk assessment is discussed, this is 
followed by a review in which plans for patients are confirmed and quality of care 
is checked. 

In addition to the actions taken as part of the response to the prevention of future 
deaths report the following actions have also been undertaken: 

9. A learning event based around this incident took place on the 15th June 2017 with
43 attendees from all three organisations. Discussions were held around joint
working and staff members wrote personal pledges which were shared with the
family. As a result of this, the Islington AHMP team has been invited to attend
Whittington ED for a training session with ED staff so both teams can learn from
each other.

10. The Emergency Care Improvement Programme has conducted a ‘deep dive’ into

mental health care of patients presenting with mental health concerns at
Whittington Health and in the local area. The results of this review will enable
development of a plan for improvements in this area and how to support the
trust(s) to achieve these improvements

11. In addition as part of the Emergency Care Improvement Programme a joint audit

of a number of patients presenting to ED with mental health issues will be
undertaken. Further improvements will be made in line with recommendations
resulting from the deep dive.

12. Whittington Health has commissioned an independent review of the cluster of
serious incidents relating to mental health, which will commence in July 2017.

We hope that our joint protocol as set out above provides assurance as to how 
seriously we are taking the concerns you raised, and our ongoing determination, and 
commitment to ensure that we keep all our patients safe.  

Yours sincerely 

Simon Pleydell 
Chief Executive 
Whittington Health 

Maria Kane 
Chief Executive 
Barnet, Enfield & Haringey 
Mental Health Trust 

Angela McNab 
Chief Executive 
C&I NHS Foundation Trust 

3

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