Prevention of Future Deaths reports · 2019

Barbara Henderson

Regulation 28 report to prevent future deaths, reference 2019-0180, written 30 May 2019. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report30 May 2019
Reference2019-0180
DeceasedBarbara Henderson
CoronerTom Osborne
Coroner areaMilton Keynes
CategoryRoad (Highways Safety) related deaths
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

Regulation 28: REPORT TO PREVENT FUTURE DEATHS (1)

NOTE: This from is to be used after an inquest.
REGULATION 28 REPORT TO PREVENT DEATHS

THIS REPORT IS BEING SENT TO: Jim O’Sullivan, Chief Executive of Highways England

1 CORONER

I am Tom OSBORNE, Senior Coroner for the area of Milton Keynes

2 CORONER’S LEGAL POWERS

I make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 2009 and
regulations 28 and 29 of the Coroners (Investigations) Regulations 2013.

3 INVESTIGATION and INQUEST

On 3rd September 2018 I commenced an investigation into the deaths of Susan Barbara HENDERSON
aged 36 years and Margaret Louise SHAW aged 53 years. The investigation concluded at the end of
the inquest on 5th April 2019. The conclusion of the inquest was that the drivers had died from
multiple injuries and part of the narrative conclusion was that:

The standing water had accumulated due to blocked gullies on the side of the road that had
not previously been identified on routine inspection.

4 CIRCUMSTANCES OF THE DEATH
Susan and Margaret died on the A5, Milton Keynes when one car aquaplaned across the road into
the path of an oncoming vehicle. Both drivers died at the scene as a result of their injuries.

5 CORONER’S CONCERNS

The MATTERS OF CONCERNS are as follows:
During the course of the evidence I heard how the roads are examined and monitored on a regular
basis but that such inspections are conducted at speed and that the process failed to identify the
problem with this particular drain on the A5. I believe that the process for inspection should be
reviewed.

6 ACTION SHOULD BE TAKEN
In my opinion action should be taken to prevent future deaths and I believe you (and/or your
organisation) have the power to take such action.

7 YOUR RESPONSE

You are under a duty to respond to this report within 56 days of the date of this report,
namely by 24th July 2019. I, the coroner, may extend the period.

Your response must contain details of action taken or proposed to be taken, setting out the

 timetable for action. Otherwise you must explain why no action is proposed.

8 COPIES and PUBLICATION

I have sent a copy of my report to the Chief Coroner and to the following Interested Persons:
The families of both Ms Henderson and Ms Shaw
Kier Highways
Thames Valley Police

I am also under a duty to send the Chief Coroner a copy of your response.

The Chief Coroner may publish either or both in a complete or redacted or summary form. He may
send a copy of this report to any person who he believes may find it useful or of interest. You may
make representations to me, the coroner, at the time of your response about the release or the
publication of your response by the Chief Coroner.

9

Tom OSBORNE
Senior Coroner for
Milton Keynes
Dated: 30 May 2019

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Highways England (PDF)
highways
england

Mr Tom Osborne,
HM Coroner's Office,
Civic Offices,
1 Saxon Gate East,
Central Milton Keynes
MK9 3EJ

Safety, Engineering and Standards
Executive Director,
Temple Quay House
2 The Square
Temple Quay
Bristol
BS1 6HA

23 July 2019

Dear Mr Osborne,

Regulation 28 Report into the death of Susan HENDERSON and Margaret SHAW

On behalf of 
 of Highways England Company
Limited, please find attached the Highways England response to the Regulation 28
Report dated 30 May 2019 following the deaths of Susan Henderson and Margaret
Shaw.

We will also post a hard copy to the Milton Keynes Coroner’s Office in Saxon Gate East,
Milton Keynes.

Yours sincerely

Safety, Engineering and Standards Executive Director

cc: 

Registered office Bridge House  1 Walnut Tree Close. Guildford GU1  4LZ

Highways England Company Limited registered in England and Wales number 09346363

Q Q   disability
B S   confident
— 
COMMITTED -------

 REGULATION 28 REPORT TO PREVENT FUTURE DEATHS

THIS RESPONSE IS BEING SENT TO:

1.  The Senior Coroner for the area of Milton Keynes, Mr Tom Osborne of
Civic Offices, 1 Saxon Gate East, Central Milton Keynes MK9 3EJ in
response to a ‘Regulation 28 Report to Prevent Future Deaths’ received following
an inquest hearing into the deaths of  Ms Susan Henderson and Ms Margaret
Shaw, that concluded on 05 April 2019.

1 HIGHWAYS ENGLAND

I am 
on behalf  of 
Bridge House, 1 Walnut Tree Close, Guildford, SURREY, GUi 4LZ.

, Safety, Engineering and  Standards Executive Director , responding
, Chief  Executive of  Highways England Company Limited of

2 CORONER’S MATTERS OF CONCERN

The MATTERS OF CONCERN are as follows: -

“During the course of  the  evidence I heard  how the  roads are examined and  monitored on
a  regular basis but that such inspections are conducted at speed and  that the  process failed
to  identify the  problem with  this particular drain  on  the A5. 1 believe that  the  process for
inspection should be reviewed.”

3 DETAILS OF ACTION TAKEN

At the request of  the Senior Coroner, Highways England has undertaken a thorough
review of  our  inspection requirements and  processes across the whole of  the Strategic
Road Network (SRN) including the speed at which driven inspections are carried out.

Each maintenance contract type (as listed below) is underpinned by specific maintenance
and  inspection requirements:

(cid:127)  Asset Delivery Asset Management Requirements (ADAMr) for Asset Delivery

(AD).

(cid:127)  Asset Maintenance and Operational Requirements (AMOR) for Asset Support
Contracts. [As in the case of  the A5 Trunk  Road on Area 8 with our Service
Provider, Kier Highways Limited.]

(cid:127)  A modified AMOR for Progressive Asset Delivery contracts.

(cid:127)  Routine and  Winter Service Code/Network Management Manual (RWSC/NMM)

for M25 and  M40  Design, Build, Finance and Operate (DBFO) roads.

(cid:127)  RWSC/NMM or Trunk  Road Maintenance Manual (TRMM) for other DBFO

roads.

(cid:127)  TRMM for the Severn Bridge Crossing.

Highways England is satisfied there is consistency between the different sets of
inspections requirements and  processes including the requirement to drive at the safe
prevailing traffic speed of  the  road for the driven inspections.

For Asset Support Contracts a risk based approach is used to determine the frequency of

1

 inspections.

For Asset Delivery Areas and Regions, where inspections are undertaken by Highways
England the frequency of inspections is dependent on the risk categorisation of  the route.

For other contract types such as Design, Build, Finance and Operate inspections a risk
based approach is also used to determine the frequency of  inspections.

Inspections are undertaken by safety patrols to identify defects and are carried out at safe
prevailing traffic speed with a driver and an observer.  Sometimes a video survey is also
used.  If appropriate, inspections can also be undertaken on foot.

Gully gratings are also inspected as part of  the long stop condition survey inspections
which should be undertaken annually for Asset Support Contract areas and at least every
two years for Asset Delivery areas.

Identification of  a blocked gully grating would be recorded as a defect. Recessed gullies
can be swept with a normal sweeper if the entrance and exit splays are tapered
appropriately.  If  a sweeper cannot be used these are cleared by hand.

As  Milton Keynes

Inspectors in the area have been made aware of the locations of  recessed gullies, and have
been instructed to pay particular attention to them as part of  the inspections.

Kier Highways Limited have written to Milton Keynes Council, as the designated Litter
Authority, to highlight issues with litter and detritus build up on the A5 and will continue
to do so when they consider the condition has dropped below an acceptable condition.

4 DETAILS OF FURTHER ACTION PROPOSED

From the 1st October 2019 Area 8 will be moving from the current Asset Support Contract
arrangements to the new Asset Delivery approach. Asset Delivery inspections will be
undertaken in-house by Highways England staff.

The Asset Delivery inspection methodology is considered appropriate for Highway
England’s network and gives flexibility to allow increased inspection frequencies at
locations where a specific risk has been identified. The methodology for undertaking
inspections can be varied dependent upon the network characteristics, its accessibility and
the safety of inspecting. For some locations and asset types it may be necessary or
appropriate for the inspection to be undertaken on foot.

From July 2022 all Asset Support Contract areas will have moved over to Asset Delivery.

Following the review of  inspection requirements and processes Highways England has
decided to issue a memorandum to all our Areas to highlight the importance of:

(cid:127)  Understanding the location of  recessed gullies, particularly on All Purpose Trunk

Roads;

(cid:127)  Using an appropriate methodology for recording defects and condition of recessed
gullies, for example undertaking a walked inspection if  the condition of the gully
grating is not clear from a safety patrol carried out at the prevailing traffic speed or
video survey;

(cid:127)  Consideration of  renewing recessed gullies that do not conform to standard to enable

2

 them to be cleaned mechanically; and

(cid:127)  Communicating defects to Local Authorities as the body responsible for the sweeping

and cleaning of  All Purpose Trunk Roads.

5 TIMETABLE FOR ACTION

Date 

Action

15th August 2019 

Issue memorandum to all Highways England Areas to highlight the
importance  of  inspection  and  defect  rectification  for  recessed
gullies.

1st October 2019  Area  8 

to  move  from  the  current  Asset  Support  Contract

arrangements to the new Asset Delivery approach.

6 EXPLANATION AS TO WHY NO ACTION IS PROPOSED

Highways  England’s  review  of  the  inspection  requirements  and  processes  used  by
Highways  England’s Areas  and  Regions, and  our  supply  chain,  concluded  they  had  a
common  risk  based  approach,  and  were  understood  by  inspectors  and  applied
consistently.  Therefore, there are no proposals to change the requirements and processes.

7 SAFETY OF ROAD USERS

The  safety  of  our  road  users  is  an  imperative  for  our  business  in  what  we set  out  to
achieve, and a core value of  our organisation in how we go about it.  Highways England’s
renew of  the inspection procedure has not identified any further action beyond the move
to the new Asset Delivery system for the A5 Milton Keynes on 1st October 2019.

22 July 2019 

, Safety, Engineering and Standards

Executive Director on behalf of 

3

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