Prevention of Future Deaths reports · 2021

Grazyna Walczak

Regulation 28 report to prevent future deaths, reference 2021-0063, written 4 Mar 2021. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report4 Mar 2021
Reference2021-0063
DeceasedGrazyna Walczak
CoronerMary Hassell
Coroner areaInner North London
CategoryHospital Death (Clinical Procedures and medical management) related deaths · Mental Health related deaths · Suicide (from 2015)
Organisation namedCamden and Islington NHS Foundation Trust
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

Regulation 28:  Prevention of Future Deaths report 

Grazyna WALCZAK (died 26.09.20) 

THIS REPORT IS BEING SENT TO: 

1. 

Chief Executive 
Camden & Islington NHS Foundation Trust (C&I) 
4th Floor, East Wing 
St Pancras Hospital  
4 St Pancras Way 
London  NW1 0PE  

1 

CORONER 

I am:   Coroner ME Hassell 
           Senior Coroner  
           Inner North London 
           St Pancras Coroner’s Court 
           Camley Street 
           London  N1C 4PP 

2 

CORONER’S LEGAL POWERS 

I make this report under the Coroners and Justice Act 2009,  
paragraph 7, Schedule 5, and  
The Coroners (Investigations) Regulations 2013, 
regulations 28 and 29. 

3 

INVESTIGATION and INQUEST 

On  14  October  2020,  one  of  my  assistant  coroners,  Edwin  Buckett, 
commenced an investigation into the death of Grazyna Walczak, aged 
61 years.  

The  investigation  concluded  at  the  end  of  the  inquest  earlier  today.  I 
made a determination at inquest of death by suicide. 

4 

CIRCUMSTANCES OF THE DEATH 

Grazyna  Walczak  jumped  three  storeys  from  her  flat  on  25  or  26 
September 2020.  She was suffering an acute depressive illness. 

1 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 5 

CORONER’S CONCERNS 

During the course of the inquest, the evidence revealed matters giving 
rise to concern. In my opinion, there is a risk that future deaths will occur 
unless  action  is  taken.  In  the  circumstances,  it  is  my  statutory  duty  to 
report to you. 

The MATTERS OF CONCERN are as follows.  

1.  Ms Walczak was seen by a psychological wellbeing practitioner 
from the Camden and Islington iCope service two or three days 
before her death.  She was assessed as being at low to moderate 
risk to herself.   

However,  she  was  not  asked  if  she  would  agree  to  her  family 
being notified of the situation and of her current mental ill health.  
Her son would dearly like to have been told what was happening 
and would have acted accordingly.   

I heard evidence that iCope does not routinely ask their patients 
if families may be involved.  This seems to be a policy worthy of 
reconsideration. 

2.  The 72 hour investigation report that should be produced within 
72  hours  of  death,  to  enable  fast  learning  that  may  be  of 
immediate benefit to other patients, was not completed until last 
week, some five months after Ms Walczak’s death. 

That is obviously not acceptable and could put others at risk by a 
potential failure to learn. 

6 

ACTION SHOULD BE TAKEN 

In  my  opinion,  action  should  be  taken  to  prevent  future  deaths  and  I 
believe that you have the power to take such action.  

7 

YOUR RESPONSE 

You are under a duty to respond to this report within 56 days of the date 
of  this report,  namely  by  4  May  2021.    I,  the  coroner, may  extend  the 
period. 

Your  response  must  contain  details  of  action  taken  or proposed  to  be 
taken, setting out the timetable for action. Otherwise you must explain 
why no action is proposed. 

2 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 8 

COPIES and PUBLICATION 

I have sent a copy of my report to the following. 

 
  Dr 
  HHJ Thomas Teague QC, the Chief Coroner of England & Wales 

 son of Grazyna Walczak 

, team leader, iCope  

I  am  also  under  a  duty  to  send  a  copy  of  your  response  to  the  Chief 
Coroner and all interested persons who in my opinion should receive it.  
I  may  also  send  a  copy  of  your  response  to  any  other  person  who  I 
believe may find it useful or of interest.  

The Chief Coroner may publish either or both in a complete or redacted 
or summary form. He may send a copy of this report to any person who 
he  believes  may  find  it  useful  or  of  interest.  You  may  make 
representations to me, the coroner, at the time of your response, about 
the release or the publication of your response. 

9 

DATE                                                  SIGNED BY SENIOR CORONER 

04.03.21                                              ME Hassell 

3

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from St Pancras Hospital (PDF)
4th May 2021 

Private and Confidential 

Senior Coroner ME Hassell 
Inner North London 
St Pancras Coroner’s Court 
Camley Street 
N1C 4PP 

Dear Coroner Hassell 

Executive Office 
4th Floor, East Wing 
St Pancras Hospital 
4 St Pancras Way 
London NW1 0PE 

Tel:  
www.candi.nhs.uk 

Re: Inquest into the death of Grazyna Walczak – Prevention of Future Deaths report 

I  am  writing  further  to  the  inquest  for  Grazyna  Walczak  which  was  heard  on  4th  March  2021.  
Following the inquest, you issued a Prevention of Future Deaths report and I will address the 
matters of concern raised in this report in turn. 

1.  Ms Walczak was seen by a psychological wellbeing practitioner from the Camden and 
Islington iCope service two or three days before her death. She was assessed as being at 
low to moderate risk to herself.  

However, she was not asked if she would agree to her family being notified of the situation 
and of her current mental ill health. Her son would dearly like to have been told what was 
happening and would have acted accordingly.  

I  heard  evidence  that  iCope  does  not  routinely  ask  their  patients  if  families  may  be 
involved. This seems to be a policy worthy of reconsideration.  

The iCope service has reviewed the policy on contact with clients’ families in light of the  PFD 
report. Up to now the service has not routinely collected information on ‘Next of Kin’ and would 
contact the person’s GP if that information was needed. iCope does, however, quite often involve 
relatives or partners in aspects of treatment if appropriate and with the consent of the patient. 
The service takes the confidentiality of its patients very seriously, so would not want to make it 
mandatory for people to give NOK information in order to access the service.  

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 However,  in  an  emergency  situation,  where  it  might  be  necessary  to  contact  someone  very 
quickly, it would be prudent for the service to have that information available without having to go 
via  the  GP  (which  could  cause  a  delay).  The  service  has  therefore  agreed  and  implemented 
routinely asking for emergency contact details for all the people it sees, if they choose to share 
this  information.  It  will  be  made  clear  that  this  information  (an  emergency  contact  name  and 
telephone number) would only be used in emergency situations. The information will be recorded 
on the electronic case record so would be easily accessible to staff if it was needed (for example 
if someone became physically unwell during a session or we were very worried about risk and 
unable to get hold of the patient). 

2.  The 72 hour investigation report that should be produced within 72 hours of death, to 
enable fast learning that may be of immediate benefit to other patients, was not completed 
until last week, some five months after Ms Walczak’s death.  

That is obviously not acceptable and could put others at risk by a potential failure to learn.  

The Trust recognises that delays in the reporting process represent a delay in learning and the 
opportunity to continuously improve patient safety when incidents occur.  

This Trust has undertaken a review of the timeliness of 72-hour reporting to ensure adherence 
to meeting the requirements of the National SI Framework and to implement improvements in 
light of the prevention of future deaths report. This will ensure more timely reporting and 
organisational learning takes place.  

A review of the data of returned 72-hr reports within the Trust has found that reports are not 
returned within the 72-hr timeframe and as a result a programme of work has been started to 
address this. 

 The following key recommendations were made and are being implemented 

1.  To undertake improvements in the 72-hour report submission process 

utilising quality improvement methods and monitoring and reporting progress 
through the existing reporting arrangements. 

2.  To formulate 72 hour reporting process maps for users to increase 

compliance and improved reporting quality.  

3.  To implement 72-hour reporting through the Datix patient safety incident 

reporting system to make reporting easier for the front- line staff. 

4.  To prepare a training package to enable implementation of reporting through 

Datix 

5.  To commence the training in the divisions 
6.  To evaluate the training package with the divisions after 3 months.  
7.  To monitor the programme of work through the Executive led Serious Incident 

Trust Forum and the Quality and Safety Programme Board 

 
 
 
 
 
 
 
 
 
 
 
 
 
 72-hour reporting: Programme of Work  

This programme of work has started and will take place over the next 4 months with an 
evaluation of progress at the 4-month stage and further improvements will be initiated, if 
required after that.  The programme of work will be monitored through executive led meetings. 

Date  
April 2021 

April 2021 

May - June 
2021 

June 2021 

Action  
Review of 72-hour reporting: Trust wide review of the 
72-hour reporting process and analysis of data. 
Presentation of the review to trust and divisional 
colleagues to agree action and next steps to enable 
programme of improvement work to commence. 
Implementation of the reporting of 72-hour reports 
through the patient safety reporting system (Datix) to 
enable easier reporting. 
Implementation of a training programme for divisional 
staff to support the implementation of the new 
system reporting process.  
Monitoring arrangements  

Progress/Completion 
April 2021 

April 2021 

May - June 2021 

April 2021  Weekly monitoring of compliance with 72-hour 

Continuous  

May 2021 

April 2021 

June 2021 

July 2021 

reporting. 
Review of the monitoring of compliance with 72-hour 
reporting through the serious incident forum chaired 
by the Executive Director of nursing.  
Review of the monitoring of compliance with 72-hour 
reporting through the serious incident forum chaired 
by the Executive Director of nursing and attended by 
the Executive Medical Director and the Divisional 
Directors and Clinical Directors. 
Evaluation  
Evaluation: 
Review of the new process and effectiveness of 
training. 
Progress report to the Quality and Safety 
Programme Board 72-hour reporting compliance.  

Continuous 

Continuous 

June 2021 

July 2021  

The programme of work will be undertaken, in collaboration with the divisions, to ensure there 
is a clear understanding of the process, roles and responsibilities of all those involved in the 
process. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 The Trust is committed to continuously improving systematic learning at the earliest opportunity 
by ensuring the timely submission of 72 -hour reports.  

I hope that my response clarifies the position and provides you with the necessary reassurance.  
If you need any further information, please do not hesitate to contact me.  

Yours sincerely 

Deputy Chief Executive 
(Signed on behalf of 
Camden and Islington NHS Foundation Trust 

, Chief Executive)

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