Prevention of Future Deaths reports · 2022

Theo Brennan-Hulme

Regulation 28 report to prevent future deaths, reference 2022-0049, written 15 Feb 2022. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report15 Feb 2022
Reference2022-0049
DeceasedTheo Brennan-Hulme
CoronerJacqueline Lake
Coroner areaNorfolk
CategoryHospital Death (Clinical Procedures and medical management) related deaths · Mental Health related deaths · Suicide (from 2015)
Organisation namedNorfolk and Suffolk NHS Foundation Trust
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

Regulation 28: REPORT TO PREVENT FUTURE DEATHS 

. 
REGULATION 28 REPORT TO PREVENT DEATHS 

THIS REPORT IS BEING SENT TO: 

Chief Executive 
Norfolk & Suffolk NHS Foundation Trust 
Hellesdon Hospital
Drayton High Road
Hellesdon 
Norwich NR6 5BE 

1.  CORONER 

I am Jacqueline LAKE, Senior Coroner for the area of Norfolk 

2.  CORONER’S LEGAL POWERS 

I make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 2009 and 
regulations 28 and 29 of the Coroners (Investigations) Regulations 2013. 

3.  INVESTIGATION and INQUEST 

On 15/03/2019 I commenced an investigation into the death of Theo Jude BRENNAN-HULME  aged 
21.  The investigation concluded at the end of the inquest on 09/02/2022.  The medical cause of 
death was: 

Hanging by the Neck 

1a) 
1b) 
1c) 
1d) 
2 

The conclusion of the inquest was: Suicide. The mental health assessment carried out on 28 
February 2019 was inadequate. 

4.  CIRCUMSTANCES OF THE DEATH 
Theo Brennan Hulme had a diagnosis of Asperger’s Syndrome and a history of deliberate self-harm. 
Theo was a student at the University of East Anglia from September 2018.  He referred himself to the 
Wellbeing Team on 25 September with low mood and depression and he attended Norfolk and 
Norwich University Hospital on 26 September 2018 with a history of self-harm and suicidal thoughts. 
Contact was made with Theo’s mother who came to be with Theo who decided to continue at 
university.  He was referred to the Youth Mental Health Team.  Theo was discharged from the service 
without being seen or spoken to.  On 26 January 2019 Theo became distressed and had thoughts of 
suicide following his taking drugs and consuming alcohol.  An appointment with the Wellbeing Service 
arranged for 31 January 2019 was cancelled due to staff sickness and rearranged for 6 March 2019. 
On 28 February 2019 Theo sought help from the University General Practitioner Service and was 
referred as an emergency to the community Mental Health Service.  He had had thoughts of stabbing 
himself or drinking bleach.  The referral time for an emergency is 4 hours.  Theo was seen at 8 hours 
due to service demands.  He was assessed at Hellesdon Hospital.  Theo presented with a 
deterioration in his mental state and with suicidal ideation.  He was concerned about his future 
accommodation, relationships and his university workload.  The assessment took at most 41 minutes. 
Reasonable adjustments were not made to take into account Theo’s diagnosis of Asperger’s 
Syndrome, contact was not made with Theo’s family and he was not referred to the Mental Health 
Home Treatment Team to enable treatment options to be explored.  Theo did not attend the 
Wellbeing Service appointment on 6 March 2019.  This was not followed up by the Service.  On 9 
March Theo exchanged text messages and attended a social event when he did not indicate his 
intention to take his own life.  On 12 March 2019 Theo’s room was forcibly entered following concerns 
being raised for his welfare.  Theo was found hanging and was declared dead at the scene. 

5.  CORONER’S CONCERNS 

During the course of the inquest, the evidence revealed matters giving rise to concern.  In my opinion 
there is a risk that future deaths could occur unless action is taken.  In the circumstances, it is my 
statutory duty to report to you. 

The matters of concern are as follows: 

 1.  Evidence was heard of a historic culture of bullying and harassment within the Crisis 

Resolution Home Treatment Team which has led to a loss of compassion in some instances 
with the view that some suicides are “inevitable” and some reluctance to recognise when 
cases should be referred to the Team.  Work has been undertaken by the Trust to improve 
such cultural attitudes.  However, it was recognised in evidence that there is “still a distance 
to go” and areas where the culture needs to change.  It is of concern that this culture remains 
three years following Theo’s death 

2.  Following an Assessment, a person is still discharged from the Community Team without any 
immediate “check” or discussion as to the correctness of this decision.  It was heard that 
following Theo’s death immediate discharge from the Community Team following assessment 
is relatively rare.  In these circumstances, such a discussion would not place an onerous 
burden on the Team and would enable a review of the discharging decision to be undertaken 
to ensure it is the correct decision. 

6.  ACTION SHOULD BE TAKEN 

In my opinion action should be taken to prevent future deaths and I believe your organisation has the 
power to take such action. 

7.  YOUR RESPONSE 

You are under a duty to respond to this report within 56 days of the date of this report, 
namely by 08 April 2022.  I, the coroner, may extend the period. 
Your response must contain details of action taken or proposed to be taken, setting out the timetable 
for action.  Otherwise you must explain why no action is proposed. 

8.  COPIES and PUBLICATION 

I have sent a copy of my report to the Chief Coroner and to the following Interested Persons: 

 parents via their solicitor. 

University of East Anglia. 

I am also under a duty to send a copy of your response to the Chief Coroner and all interested 
persons who in my opinion should receive it. 

I may also send a copy of your response to any other person who I believe may find it useful or of 
interest. 

The Chief Coroner may publish either or both in a complete or redacted or summary form. He may 
send a copy of this report to any person who he believes may find it useful or of interest. 

You may make representations to me, the coroner, at the time of your response, about the release or 
the publication of your response. 

9.  Dated: 15 February 2022 

Jacqueline LAKE
Senior Coroner for Norfolk 
Norfolk Coroner Service 
County Hall 
Martineau Lane 
Norwich  NR1 2DH

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Hellesdon Hospital (PDF)
IE3 
Norfolk and Suffolk 
NHS Foundation Trust 

Trust Management 
Main Administration Block 
Hellesdon Hospital 
Drayton High Road 
Norwich 
NR6 5BE 

30" March 2022 

Ms Jacqueline Lake 
Norfolk Coroner's Service 
County Hall 
Martineau Lane 
Norwich 
NR12DH 

Dear Ms Lake 

I  write in respect of Theo Brennan - Hulme who tragically died on 12 March 2019,  his inquest concluded on 
9" February 2022.  At this point I  would like to express my sincere condolences for the loss of Theo.  I  can 
only re-iterate that the Trust is genuinely committed to improving the experience of services for all people 
who need to access support for their mental health. 

In response to evidence heard at the inquest you raised some concerns in relation to the care and treatment 
provided by the Trust specifically around discharge processes as well as concerns in respect of the culture 
within the crisis and home treatment team who saw Theo in February 2019 

The matters of concern are as follows: 

1. Evidence was heard of a historic culture of bullying and harassment within the Crisis 
Resolution Home Treatment Team which has led to a loss of compassion in some instances 
with the view that some suicides are "inevitable" and some reluctance to recognise when 
cases should be referred to the Team. Work has been undertaken by the Trust to improve 
such cultural attitudes.  However,  it was recognised in evidence that there is "still a distance 
to go" and areas where the culture needs to change.  It is of concern that this culture remains 
three years following Theo's death 

2.  Following an Assessment,  a person is still discharged from the Community Team without any 
immediate "check" or discussion as to the correctness of this decision.  It was heard that 
following Theo's death immediate discharge from the Community Team following assessment 
is relatively rare.  In these circumstances, such a discussion would not place an onerous 
burden on the Team and would enable a review of the discharging decision to be.undertaken 
to ensure it is the correct decision. 

With particular reference to the presumption that some suicides are "inevitable" I  would like to emphasize 
than when we discussed this with the team.  they were saddened and dismayed that this had been portrayed 
as a belief they held and continue to hold as a collective.  However,  to offer further reassurance I  would like 
to share the additional  activities undertaken to challenge and dispel  any preconceptions or mistruths in 
respect of suicide the team may have; 

Se, working together 
(- tor better mental health 

Trust HQ:  Hellesdon Hospital,  Drayton High Road,  Norwich NR6 5BE 

  www.nsft.nhs.uk 

 
 •  All  members of the Team will be allocated time to watch the "Live Q&A - Suicide Prevention 

Magical Thinking" (overtime paid if necessary) 

•  Supporting  paper written  by  Dr 

  Magical thinking and moral injury:  exclusion 

culture in psychiatry BJPsych Bulletin Vol 46 issue 1. 2021. 

•  The Live Q&A and "Magical Thinking" paper will be a live agenda item for at least four team 
meetings to ensure all staff are captured, where staff will be able to reflect on the learning and 
challenge each other on whether or not this perception has changed. 

•  Should any of the management team still feel that more training is required this will be provided 
by 
  our Advisor  in  Suicide 
Prevention,  with  lived experience.  Content of this  to  be discussed  as  it will  need to fill 
unidentified gaps 

 our  Suicide  Prevention  Lead  and 

•  More widely the language and view that "Suicide is inevitable" will be addressed in the Trusts 
2023-2028 Self Harm and Suicide Prevention Strategy,  this is in the early stage of review 
following wide consultation with  service  users and other stakeholders.  This will  be a  co­ 
produced document. 

The team have worked hard to challenge,  address and improve in respect of a "bullying" culture,  in part this 
has been progressed through the change in management of the team,  away days and renewed focus on 
staff wellbeing.  This includes  ensuring that the team  are  aware  of how to  raise  concerns whether in 
confidence or directly to senior leaders within the organisation, or through the Freedom to Speak Up Guardian 
and/or Cultural Champions in post across all service lines. 

The Trust has a Staff Support Service which can be accessed by self-referral or managers are able to refer 
staff directly this service offers therapeutic support, as well as the usual occupational health support available. 
Staff also have access to Human Resources and/or Union representatives who are able to support with 
employment issues.  The Executive team,  including myself,  also offer direct access for any staff member to 
speak 'to us or raise concerns through our open Hear to Listen sessions which are held weekly and invariably 
chaired  by  an  Executive,  contact through  these  forums  can  be  anonymous  if required.  We  also  are 
undertaking targeted listening events with all teams across the Trust as part of our cultural improvement 
strategy. 

In response to your second concern,  I  would like to draw your attention to the extensive safety action plan 
put in place by the Norfolk Youth Teams post the deaths of young people in those teams in 2021, this has 
been discussed at the subsequent inquests into the deaths of those young people therefore I  will not repeat 
the safety actions here.  The salient aspects in respect of Theo's case being that the Clinical Director for the 
Norfolk Youth Teams has implemented a triage tool which includes the directive that no young person is 
discharged without being seen face to face or contacted via phone or virtual  contact if face to face not 
possible,  plus the referrer and any significant other where appropriate. This also links to the recently reviewed 
Clinical Harm Policy which speaks to the review and potential regrading of referrals and outlines the support 
required whilst a person is on a waiting list. This tool links to the Trust overarching "Did not attend,  non ­ 
access or not brought"  Policy Q12a which directs staff not to discharge a  person who does not attend 
appointments without robust follow up, which is further strengthened in Discharge from Trust Services Policy 
C70b see extracts below: 

"The decision to discharge a service user from specialist mental health services must be made on a caseby­ 
case basis.  Effective communication between all parties (including the service user,  family/carers) is key to 
safe and effective discharge.  In all cases the Care Coordinator/Lead Professional must make sure the multi- 

 disciplinary team (MDT) is adequately informed.  This is to make sure that decision making is shared when 
needed and that there  is  opportunity to raise concerns as well as to support the Care  Coordinator/Lead 
Professional" and "It is  recognised that sometimes a service user may not be willing to engage in  the 
discussion and planning around discharge,  or there may be disagreement over the plan.  In such cases it is 
important that decision making is shared with the MDT and well documented in the health record.  Consider 
if an MDT/CPA meeting is required.  Consider what advice or support family/carers may need". 

. 

1 

This is an area of primary focus for the Trust as we are aware that communication in respect of discharge is 
a theme within complaints and service user feedback surveys.  The customer service team are working with 
our Peoples Participation Leads to bring lived experience to the care groups around these themes, this work 
is supported by learning from Trust wide audits into discharge planning and communication with service users 
and significant others during that process.  The young  persons Peoples Participation Lead in  Norfolk is 
working with service users on how the teams communicate with young people,  their preferences and also 
what information would help young  people to feel  more confident about engaging with our teams.  The 
purpose of this work is to make our services more accessible to young people, this is based on young people's 
feedback and progressing  in  partnership with  our Clinical  Commissioning colleagues to ensure a wider 
system-based approach to improving engagement with young people. 

The Trust continues to work with Norfolk Public health led suicide prevention initiatives and attends various 
meetings alongside our Higher Education,  local authority and emergency services colleagues to agree and 
progress safety actions to prevent suicide in our county. 

I  hope that this information offers you reassurance that our response to the tragic loss of Theo was and 
continues to be taken seriously. 

Yours sincerely 

Chief Executive 

 (he/him/his)

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