Prevention of Future Deaths reports · 2022

Hayley Smith

Regulation 28 report to prevent future deaths, reference 2022-0415, written 28 May 2022. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report28 May 2022
Reference2022-0415
DeceasedHayley Smith
CoronerCatherine Wood
Coroner areaNorth East Kent
CategoryOther related deaths
Organisation namedNorth East London NHS Foundation Trust · South London and Maudsley NHS Foundation Trust · East Kent Hospitals University NHS Foundation Trust
Sourcejudiciary.uk record · original PDF
Responses publishednone published

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

REPORT TO PREVENT FUTURE DEATHS 

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS 

THIS REPORT IS BEING SENT TO: 

1.  The Secretary of State for Health and Social Care 
2.  The Department of Health and Social Care 

1 

CORONER 

I am Catherine Wood, assistant coroner, for the coroner area of North East Kent. 

2 

CORONER’S LEGAL POWERS 

I make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 2009 
and Regulations 28 and 29 of the Coroners (Investigations) Regulations 2013. 

3 

INVESTIGATION and INQUEST 

On the 5th  February 2020 an inquest was opened into the death of Hayley Smith. At 
the inquest, which was heard with a jury and lasted eight days we heard from many 
of those involved in Hayley’s short life. The jury concluded on 9th  March 2022 with a 
narrative conclusion “The deceased died from complications of Anorexia Nervosa.” 

4 

CIRCUMSTANCES OF THE DEATH 

(1)  Hayley Smith developed severe and enduring Anorexia Nervosa at around the age 
of nine or ten and was resistant to treatment including several hospital admissions 
both voluntary, and at times compulsory treatment under the Mental Health Act. 

(2)  Between 2015 and 2018 she was repeatedly admitted to the Priory hospital in 
Hayes but following each discharge her weight fell rapidly and she required 
readmission. She was discharged for a final time in October 2018 and subsequently 
admitted to the Bethlem hospital a couple of weeks later in the November. She was 
a resident of Kent and throughout her care the local Eating Disorder service were 
involved in her care (Kent and Medway Eating Disorder service managed by North 
East London Foundation Trust.) 

(3)  By May 2019 it had become clear to the treating clinicians that Hayley had not 

gained weight and was managing to falsify her weight. Her illness was pervasive 
and her metabolism severely affected with a seizure in July 2019 likely as a 
consequence of hypoglycaemia and her liver function deteriorated showing signs of 
raised transaminases as a consequence of her malnutrition. She was subject to 
regular blood tests and her leave was restricted when her results were abnormal 
leading to some improvements. She was referred for a Hepatology opinion and 
investigations at Kings. 

(4)  As she was unlikely to be able to cope in the community steps were taken to find a 
suitable rehabilitation placement, the nearest being Ipswich some considerable 
distance away from her family and any support network she had. There were no 
local units where Hayley could have been treated which may have led to improved 
communication and more involvement and support from her family. We heard 
evidence from Professor 
and Dr. 
was one of only two units in the country offering rehabilitation treatment for those 
suffering from Anorexia Nervosa. 

 an independent Consultant Psychiatrist that her final placement 

 Consultant Psychiatrist from the Bethlem hospital 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 (5)  As she had been so resistant to treatment she was discharged with a Community 

Treatment Order (CTO) in place. On 22 December 2019 she travelled back to Kent 
to spend Christmas with her family. 

(6)  On 23rd  December 2019 she had not eaten, became confused and unwell, and an 
ambulance was called. The correct emergency treatment was provided but Hayley 
responded quickly and regained consciousness and refused further treatment or 
admission to hospital. On 24th  December she became unwell again and this time 
was taken to Queen Elizabeth the Queen Mother hospital where she again refused 
treatment and discharged herself against medical advice. The responsible medical 
officer from the Kent Eating disorder team gave evidence that had the team known 
of either of these episodes they would have taken steps to admit her and treat her. 

(7)  On Christmas Day 2019 she collapsed for a final time and this time, had an out of 

hospital cardiac arrest, and was admitted to Queen Elizabeth the Queen Mother 
hospital and transferred to Intensive care where she was diagnosed as suffering 
from hypoxic brain damage as a result of her cardiac arrest due to severe 
hypoglycaemia as a consequence of her Anorexia Nervosa. She died on 29th 
December 2019 at the age of twenty-seven. 

5 

CORONER’S CONCERNS 

During the course of the inquest the evidence revealed matters giving rise to concern. In 
my opinion there is a risk that future deaths could occur unless action is taken. In the 
circumstances it is my statutory duty to report to you. 

The MATTERS OF CONCERN are as follows.  – 

(1)  Evidence given at the inquest revealed that there were seven different 

organisations involved in Hayley’s care all of whom had different systems for 
recording their clinical notes: 

I. 
II. 

South London and the Maudsley NHS Foundation Trust (SLAM) 
North East London NHS Foundation Trust (NELFT locally known as the 
Kent and Medway Eating Disorders Team) 
The White House 
Kings College NHS Foundation Trust (Kings) 

III. 
IV. 
V.  General Practitioner (GP) 
VI. 

East Kent Hospitals NHS Trust (EKHT for Queen Elizabeth the Queen 
Mother) 
South East Coast Ambulance Service 

VII. 

(2)  The evidence given at the inquest revealed that each of the organisations were 
reliant on being copied into correspondence or on specific information being 
shared by others. The White House were not sent copies of clinical 
correspondence and at the time did not have access to GP records although 
since Hayley’s death do now have access to GP records. The mental health 
team at NELFT were responsible for managing Hayley’s CTO despite the fact 
that she was placed out of their geographical area but were not aware she had 
been seen by either the ambulance service or by Queen Elizabeth the Queen 
Mother hospital. 

(3)  The evidence at the inquest revealed that communication between those 

involved in her short life was inadequate and, as each ran separate clinical 
records systems, they could not access crucial information which could have 
made a difference ultimately meaning Hayley may not have died when she did. 
It is highly likely that had the paramedic at South East Coast Ambulance Trust 
who attended Hayley on 23rd  December or the emergency department nurse 
who saw her at Queen Elizabeth the Queen Mother hospital on 24th  December 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 2019 been aware that Hayley was on a CTO they or her treating mental health 
team would have been able to take steps which would have saved her life. 

(4)  Evidence was given at the inquest that locally some steps have been taken to 
try to share key data between acute hospitals but there have been significant 
hurdles which have impeded the process namely, the different information 
technology systems used, licensing issues for the software, Data Protection 
requirements, confidentiality and consent issues as well as training and funding. 

(5)  Hayley died following an out of hospital cardiac arrest on Christmas day 2019. If 
information been shared between different health care organisations particularly 
crucial information about Hayley’s CTO it is highly likely she would still be alive 
today. 

6 

ACTION SHOULD BE TAKEN 

In my opinion action should be taken to prevent future deaths and I believe you have the 
power to take such action. 

7 

YOUR RESPONSE 

You are under a duty to respond to this report within 56 days of the date of this report, 
namely by 24th  May 2022.  I, the coroner, may extend the period. 

Your response must contain details of action taken or proposed to be taken, setting out 
the timetable for action. Otherwise you must explain why no action is proposed. 

8 

COPIES and PUBLICATION 

I have sent a copy of my report to the Chief Coroner and to the following Interested 
Persons namely the family, The White House, North East London NHS Foundation 
Trust, South London and the Maudsley NHS Foundation Trust, Kings College NHS 
Foundation Trust, East Kent hospitals NHS Trust and Hayley’s General Practitioner at 
the time. 

I am also under a duty to send the Chief Coroner a copy of your response. 

The Chief Coroner may publish either or both in a complete or redacted or summary 
form. He may send a copy of this report to any person who he believes may find it useful 
or of interest. You may make representations to me, the coroner, at the time of your 
response, about the release or the publication of your response by the Chief Coroner. 

9 

28 March 2022 

Catherine Wood 
Assistant Coroner 
North East Kent

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