Prevention of Future Deaths reports · 2023

Jean Frickel

Regulation 28 report to prevent future deaths, reference 2023-0203, written 21 Jun 2023. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report21 Jun 2023
Reference2023-0203
DeceasedJean Frickel
CoronerKate Sutherland
Coroner areaNorth Wales (East and Central)
CategoryWales prevention of future deaths reports (2019 onwards) · Emergency services related deaths (2019 onwards)
Sourcejudiciary.uk record · original PDF
Responses publishednone published

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

Kate Sutherland 
Assistant Coroner for North Wales (East and Central) 

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS 

THIS REPORT IS BEING SENT TO:  
Betsi Cadwaladr University Health Board (BCUHB), Welsh Ambulance Service Trust 
(WAST), North Wales Local Authorities 

1 

CORONER 

I am Kate Sutherland, Assistant Coroner for North Wales (East and Central)  

2 

CORONER’S LEGAL POWERS 

I make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 2009 
and regulations 28 and 29 of the Coroners (Investigations) Regulations 2013. 

3 

INVESTIGATION and INQUEST 

On 30 December 2022 an investigation was commenced into the death of Jean Frickel 
(DOB 4/2/43) who died on 20 December 2022. The investigation concluded at the end 
of the inquest on 20 June 2023.  The conclusion of the inquest was a narrative 
conclusion as follows:- 

Jean Frickel died on 20/12/22 at her home address from a naturally occurring disease 
process. The time it took for the ambulance to arrive meant that she was denied the 
opportunity for possible life extending treatment at hospital. 

4 

CIRCUMSTANCES OF THE DEATH 

The circumstances of the death are as follows :- 

Jean Frickel had required an ambulance on 19 December 2022 due to symptoms of 
shortness of breath and confusion following a GP home visit. She was in reasonably 
poor health. A call was made by her husband to WAST at 17:09 hours. At 08.07 hours 
the following morning a further call was made informing WAST that Jean Frickel was 
unresponsive and not breathing. Paramedics arrived at 08:12 and confirmed that she 
had died. It took 13 hours and 3 minutes from the initial call for paramedics to arrive. 
Cardiology evidence indicated that had Mrs Frickel received timely medical treatment 
then her life may have been prolonged by several weeks. 

Coroner's Office, County Hall, Wynnstay Road, Ruthin, LL15 1YN 

Te

    
  
 5 

CORONER’S CONCERNS 

During the course of the inquest, the evidence revealed matters giving rise to concern.   

In my opinion there is a risk that future deaths will occur unless action is taken. In the 
circumstances it is my statutory duty to report to you. 

The MATTERS OF CONCERN are as follows.  – 

There was evidence from WAST and BCUHB that improvements had been made 
internally within their organisations. It seems that patient flow i.e. those patients who 
are ready to be discharged from hospital but are unable to be discharged due to 
insufficiencies in social care means that ambulances are unable to offload patients into 
the Emergency Department which then causes the community delays as ambulances 
are not readily available. 

I have not been presented with any meaningful evidence on the involvement of Local 
Authorities in the considerations by WAST and BCUHB of lack of patient flow due to 
social care deficiencies. 

I have previously issued Prevention of Future Death Reports to BCUHB and WAST 
pertaining to the length of time it is taking for ambulances to arrive to patients (as well 
as handover at hospitals). 

I remain significantly concerned that delays are continuing and that deaths will 
continue to occur into the future. 

Specifically, I require responses to the following:- 

1.  Extent of working relationship between WAST, BCU and North Wales Local 

Authorities to address the above issues; and 

2.  Extent of progress between WAST, BCU and North Wales Local Authorities in 

addressing the above issues; and 

3.  Extent of Strategic plan of action / improvement plan to address the above 

issues. 

6 

ACTION SHOULD BE TAKEN 

In my opinion action should be taken to prevent future deaths and I believe you have 
the power to take such action. 

7 

YOUR RESPONSE 

You are under a duty to respond to this report within 56 days of the date of this report, 
namely 16 August 2023. I, Kate Sutherland, the Coroner, may extend the period. 

Coroner's Office, County Hall, Wynnstay Road, Ruthin, LL15 1YN 

    
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Your response must contain details of action taken or proposed to be taken, setting out 
the timetable for action. Otherwise, you must explain why no action is proposed. 

8 

COPIES and PUBLICATION 

I have sent a copy of my report to the Family of the Deceased and to the Chief Coroner. 
I have also sent a copy of this Report to Eluned Morgan, Health Minister, for her 
information.  

I am also under a duty to send the Chief Coroner a copy of your response.  

The Chief Coroner may publish either or both in a complete or redacted or summary 
form. He may send a copy of this report to any person who he believes may find it 
useful or of interest. You may make representations to me, the coroner, at the time of 
your response, about the release or the publication of your response by the Chief 
Coroner. 

9 

Dated 21 June 2023 

Signature   
Assistant Coroner for North Wales (East and Central) 

Coroner's Office, County Hall, Wynnstay Road, Ruthin, LL15 1YN

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