Prevention of Future Deaths reports · 2021

Lorraine Karat

Regulation 28 report to prevent future deaths, reference 2021-0364, written 29 Oct 2021. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report29 Oct 2021
Reference2021-0364
DeceasedLorraine Karat
CoronerMary Hassell
Coroner areaInner North London
CategoryAlcohol, drug and medication related deaths · Other related deaths
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

Regulation 28:  Prevention of Future Deaths report 

Lorraine KARAT (died 16.06.21) 

THIS REPORT IS BEING SENT TO: 

1.

Group Chief Executive
Clarion Housing Group
Level 6
6 More London Place
Tooley Street
London SE1 2DA

1  CORONER 

I am:   Coroner ME Hassell 
 Senior Coroner  
 Inner North London 
 St Pancras Coroner’s Court 
 Camley Street 
 London  N1C 4PP 

2  CORONER’S LEGAL POWERS 

I make this report under the Coroners and Justice Act 2009, 
paragraph 7, Schedule 5, and  
The Coroners (Investigations) Regulations 2013, 
regulations 28 and 29. 

3 

INVESTIGATION and INQUEST 

On  25  June  2021,  one  of  my  assistant  coroners,  Richard  Brittain, 
commenced an investigation into the death of  Lorraine Karat, aged 68 
years.  The  investigation  concluded  at  the  end  of  the  inquest  on  25 
October 2021.   

I determination made at inquest of accidental death. 

The medical cause of death was: 
1a  multiple injuries 
2    recent alcohol use. 

4  CIRCUMSTANCES OF THE DEATH 

1 

 Lorraine Karat fell from a second floor balcony outside her flat, possibly 
in her sleep.  She had been drinking heavily.  The balcony parapet was 
only 36cms high and not contained by any railing.  One of her sons had 
warned  her  that  it  was  dangerous  for  her  to  go  out  there,  but  she  did 
sleep on the balcony on warm nights.   

The housing company from which she rented her flat did not intend the 
balcony  to  be  used  by  the  resident  of  the  flat.    However,  there  is  no 
evidence that the company ever told her this, and there was no warning 
sign.  There were no bars on the window that she had used to access 
the balcony, nor were there any window restrictors. 

5 

CORONER’S CONCERNS 

During the course of the inquest, the evidence revealed matters giving 
rise to concern. In my opinion, there is a risk that future deaths will occur 
unless  action  is  taken.  In  the  circumstances,  it  is  my  statutory  duty  to 
report to you. 

The MATTERS OF CONCERN are as follows.  

Clarion  Housing  is  the  company  from  which  Lorraine  Karat  rented  her 
flat.  There are 17 flats in the building, in a complex for the over 55s.  All 
residents have been nominated for occupation by the local authority.   

Clarion  is  responsible  for  the  fabric  of  the  building.    The  property  is 
staffed by a Clarion building manager/concierge who undertakes fire and 
in  reading 
health  &  safety  checks,  and  may  assist  residents 
correspondence and so forth.  There is no restriction on visitors, including 
children. 

1.  No evidence was provided at inquest of a risk assessment having 
been undertaken of Ms Karat’s flat, most especially including the 
window that opened over a metre high onto the balcony, thereby 
rendering the balcony accessible from within the flat. 

2.  I was told by Clarion’s group health, safety and wellbeing manager 
at inquest, that the building manager did not know that there had 
been  any  unauthorised  use  of  the  balcony.    However,  the 
manager  did  not  enter  the  flat  to  check,  nor  was  there  any 
evidence  that  Ms  Karat  had  actually  been  told  that  use  of  the 
balcony was not authorised, still less been asked about this during 
her tenancy. 

3.  The balcony was not contained by a railing or other structure to 

make it safe for use. 

2 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 4.  There was no sign near the window warning the occupant not to 
go out onto the balcony and, most importantly, there were no bars 
on  the  window  or  window  restrictors  to  prevent  access  to  the 
balcony. 

5.  I do not know whether this situation is replicated in other Clarion 
properties.    Wikipedia  describes  Clarion  as  the  largest  housing 
group  in  the  UK,  with  350,000  properties  across  170  local 
authorities. 

6 

ACTION SHOULD BE TAKEN 

In  my  opinion,  action  should  be  taken  to  prevent  future  deaths  and  I 
believe that you have the power to take such action.  

7 

YOUR RESPONSE 

You are under a duty to respond to this report within 56 days of the date 
of this report, namely by 4 January 2022.  I, the coroner, may extend the 
period. 

Your  response  must  contain  details  of  action  taken  or proposed  to  be 
taken, setting out the timetable for action. Otherwise, you must explain 
why no action is proposed. 

8 

COPIES and PUBLICATION 

I have sent a copy of my report to the following. 

, sister of Lorraine Karat 

• 
• 
•  Care Quality Commission for England  
•  HHJ Thomas Teague QC, Chief Coroner of England & Wales 

, director of housing mgt, Camden Council 

I  am  also  under  a  duty  to  send  a  copy  of  your  response  to  the  Chief 
Coroner and all interested persons who in my opinion should receive it.  
I  may  also  send  a  copy  of  your  response  to  any  other  person  who  I 
believe may find it useful or of interest.  

The Chief Coroner may publish either or both in a complete or redacted 
or summary form. He may send a copy of this report to any person who 
he  believes  may  find  it  useful  or  of  interest.  You  may  make 
representations to me, the coroner, at the time of your response, about 
the release or the publication of your response. 

3 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 9 

DATE                                                  SIGNED BY SENIOR CORONER 

29.10.21                                              ME Hassell 

4

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Clarion Housing Group (PDF)
In the Inner North London Coroners Court 

Inquest touching the death of Lorraine Karat 

Response by Clarion Housing Group to the PFD report issued by HM Senior Coroner M.E.Hassell dated 

29.10.2021 

The Coroner’s concerns: 

1.  No evidence provided at the inquest of a risk assessment having been undertaken on Ms 

Karat’s flat, most especially including the window that opened over a metre high onto the 

balcony, thereby rendering the balcony accessible from within the flat. 

Response: 

Where CHG become aware of specific risks arising in relation to its tenants then risk assessments 

of flats will be carried out following CHG’s internal safeguarding process which may involve other 

stakeholders. If concerns are identified by or brought to the attention of CHG then appropriate 

steps would be taken on a risk-based approach basis. 

2.  The building manager did not know of unauthorised use of the balcony and did not enter the 

flat to check, nor was there evidence that Ms Karat had actually been told that use of the 

balcony was not authorised, still less been asked about this during her tenancy. 

Response: 

Where Ms Karat lived the flats are the tenants’ private property. There is no right for CHG to enter 

a flat on a random basis to check if tenants might be accessing a balcony and absent specific 

information reaching CHG there would be no reason to ask a tenant if they were accessing a flat 

roof. 

To try and avoid the possibility of a similar situation arising at any other facility CHG are running a 

process to inform tenants that where there are flat roofs to which access might be possible this is 

neither authorised nor a safe activity. 

CHG have developed the attached “Flat roof Safety Plan” which sets out the items in hand which 

seek to address the Coroner’s concerns. This is a living document and will be reviewed and 

updated as information is received. 

The attached “Dangers of Flat Roofs – Guidance for our residents” document which is now 

available in the tenants’ customer facing website area -

https://www.myclarionhousing.com/repairs-and-maintenance/home-safety  and is to be 

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 displayed in common parts in facilities where relevant flat roofs exist as well as tenants being 

provided this information. 

This information will be conveyed to new tenants in relevant buildings as part of the tenancy 

agreement sign up procedure. 

To ensure that staff are aware of the risks arising from unauthorised flat roof access CHG are 

issuing guidance to staff as shown in the attached “Dangers of flat roofs – Guidance for 

staff”. 

This document instructs staff across the CHG sites to identify any flat roofs where unauthorised 

access might occur and to engage with the CHG safety team to assess what steps need to be taken 

to prevent access being gained to the flat roof. 

3.  The balcony was not contained by a railing or other structure to make it safe to use. 

Response: 

CHG did not intend the flat roof to be accessed and used by anyone and were unaware that Ms 

Karat was accessing it. If it had been the intention of CHG that the tenant was allowed to access 

the flat roof, then appropriate measures would have been taken to provide railings in compliance 

with Building Regulations. 

The two flats at the facility where Ms Karat was living are no longer occupied and will not now be 

used as the facility is in the process of being wound down for eventual closure. 

4.  There was no sign near the window warning the occupant not to go out onto the balcony and, 

most importantly, there were no bars on the window or window restrictors to prevent access 

to the balcony. 

Response: 

As noted in the action plan additional controls are now being deployed where flat roofs have been 

identified as posing a significant risk of access from a tenanted property. 

Additional measures such as window locks and restrictors can be installed where a risk of 

unauthorised access to a flat roof has been identified and a risk assessment indicates that for a 

particular tenant that measure should be deployed. 

5. 

I do not know whether this situation is replicated in other Clarion properties. 

Response: 

As noted in the Flat Roof action plan CHG are ensuring, by way of engaging Housing Teams 

and other key operational teams, that flat roofs with potential unauthorised access are identified 

and relevant action taken. 

Clarion Housing Group  17 January 2022 

Page 2 of 2

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