Prevention of Future Deaths reports · 2024

Sean O’Connor

Regulation 28 report to prevent future deaths, reference 2024-0257, written 8 May 2024. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report8 May 2024
Reference2024-0257
DeceasedSean O’Connor
CoronerMary Hassell
Coroner areaInner North London
CategoryAccident at Work and Health and Safety related deaths
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

Regulation 28:  Prevention of Future Deaths report 

Sean Patrick O’CONNOR (died 24.11.21) 

THIS REPORT IS BEING SENT TO: 

1. 

Chief Executive Officer 
Canary Wharf Management Limited (CWML) 
One Canada Square 
Canary Wharf 
London E14 5AB 

1 

CORONER 

I am:   Coroner ME Hassell 
           Senior Coroner  
           Inner North London 
           St Pancras Coroner’s Court 
           Camley Street 
           London  N1C 4PP 

2 

CORONER’S LEGAL POWERS 

I make this report under the Coroners and Justice Act 2009,  
paragraph 7, Schedule 5, and  
The Coroners (Investigations) Regulations 2013, 
regulations 28 and 29. 

3 

INVESTIGATION and INQUEST 

On  2  December  2021,  one  of  my  assistant  coroners,  Sarah  Bourke, 
commenced an investigation into the death of Sean O’Connor aged 34 
years. The investigation concluded at the end of the inquest on 1 May 
2024. The jury made a determination at inquest of death by accident. 

4 

CIRCUMSTANCES OF THE DEATH 

On  24  November  2021,  shortly  after  10am,  Mr  O’Connor  was 
electrocuted as a result of contact with a heat pump flow switch terminal, 
during  the  course  of  work  at  Columbus  House  7  Westferry  Circus, 
London.  He was a Mitsubishi employee changing the flow switch. 

His medical cause of death was: 
1a  electrocution. 

1 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 5 

CORONER’S CONCERNS 

During the course of the inquest, the evidence revealed matters giving 
rise to concern. In my opinion, there is a risk that future deaths will occur 
unless  action  is  taken.  In  the  circumstances,  it  is  my  statutory  duty  to 
report to you. 

The MATTERS OF CONCERN are as follows.  

I heard evidence at inquest that, as he was regarded as a lone worker, 
Sean  O’Connor  could  and,  according  to  the  risk  assessment  method 
statement (RAMS), should  have asked a CWML colleague to come to 
check  on  him  during  the  day.    He  did  not  ask  for  such  a  check  and, 
although a CWML employee thought of doing so, that person was busy 
and so did not. 

Whilst such a check is likely to have taken place too late in the day to 
have changed the outcome for Mr O’Connor, that might be different for 
another lone worker. 

Several witnesses gave evidence that discussions take place with every 
worker coming on site as a matter of routine, covering such matters as 
where the worker is meant to be located, the exact nature of the job and 
so forth.  The CWML director who gave evidence at inquest agreed with 
me that it would be a straight forward matter to include within that as a 
point always for brief discussion, whether any checks are required during 
the day.  In this way, if the operative forgets to ask, the discussion can 
act as a reminder. 

6 

ACTION SHOULD BE TAKEN 

In  my  opinion,  action  should  be  taken  to  prevent  future  deaths  and  I 
believe that you have the power to take such action.  

7 

YOUR RESPONSE 

You are under a duty to respond to this report within 56 days of the date 
of this report, namely by 15 July 2024.  I, the coroner, may extend the 
period. 

Your  response  must  contain  details  of  action  taken  or proposed  to  be 
taken, setting out the timetable for action. Otherwise you must explain 
why no action is proposed. 

8 

COPIES and PUBLICATION 

2 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 I have sent a copy of my report to the following. 

, wife of Sean O’Connor 

• 
• 
•  Mitsubishi Electric 
•  The London Borough of Tower Hamlets 
•  HHJ Thomas Teague QC, the Chief Coroner of England & Wales 

, parents of Sean O’Connor 

I  am  also  under  a  duty  to  send  a  copy  of  your  response  to  the  Chief 
Coroner and all interested persons who in my opinion should receive it.  
I  may  also  send  a  copy  of  your  response  to  any  other  person  who  I 
believe may find it useful or of interest.  

The Chief Coroner may publish either or both in a complete or redacted 
or summary form. He may send a copy of this report to any person who 
he  believes  may  find  it  useful  or  of  interest.  You  may  make 
representations to me, the coroner, at the time of your response, about 
the release or the publication of your response. 

9 

DATE                                                  SIGNED BY SENIOR CORONER 

08.05.24                                              ME Hassell 

3

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Canary Wharf Management (PDF)
C A N A R Y   W H A R F
M A N A G E M E N T

11th July 2024

Senior Coroner Inner North London
St Pancras Coroner’s Court
Camley Street
N1C4PP

Dear Madam,

Inquest into the death of Sean O’Connor

We  refer  to  the  report  made  following  the  Inquest  into  Mr  O'Connor's  death  in  which  you
raised  some  concerns about the  arrangements  for  lone  workers  employed  by  independent
contractors  whilst  on  the  Canary  Wharf  Estate.  We  have  reviewed  the  company's
procedures  for  lone  workers.  Currently,  contractors  are  required  to  obtain  a  Work
Authorisation  (WA)1 or  permit  to  work  (PtW)  depending  on  the  nature  of  the  work  to  be
undertaken.  Where works  are undertaken  under  a  PtW,  these  are  subject  to  spot  checks.
Spot checks may also occur when works are performed under a WA.

CWML’s  approach to facilitating access to its premises by independent  contractors reflects
what it understands to be recognised practice.  CWML is not aware of any concerns raised
by contractors (including Mitsubishi) before the incident involving Mr O'Connor. The existing
CWML  system  prioritises  checks based  on risk  (higher risk  works  requiring  a  PtW  involve
mandatory checks and are rarely performed by lone workers). CWML is mindful of the need
to avoid potentially undermining the strengths of the system by diverting resource away from
higher risk works.

Notwithstanding the above, and as part of a process of continuous improvement, CWML has
decided to trial  a new feature to apply to  WA, beginning July 2024.  The arrangements  will
include:

(cid:127)  When  applying  for  work  authorisation  involving  lone  working,  a  mandatory  prompt
now appears on the system which asks the contractor if a welfare check is required.
If a check is requested, it will be conducted either by the person requesting the work
on behalf of CWML or another competent CWML employee.

(cid:127) 

(cid:127)  The check / visit must be recorded in the system.

1 A Work Authorisation is now called an Access Permit but for ease we will refer to it as a WA in this
letter.

CANARY WHARF MANAGEMENT LIMITED, ONE CANADA SQUARE, CANARY WHARF, LONDON  E14 5AB

Canary Wharf Management Limited is a member of the Canary Wharf Group of companies. Registered in England and Wales No. 2067510

ISO 14001
ISO 9001
OHSAS 1B001

iSOQAR

db.
V

tew

Cert No. 11016

 For  the  avoidance  of  doubt,  these  steps  are  in  addition  to  the  existing  procedure  which
allows for ad hoc checks on lone workers, as has always been the case.

These  arrangements  will  apply  in  addition  to  the  independent  contractors'  procedures  for
lone working.  The trial is intended to run for 6 months at the end of which CWML will review
the results, consider their effectiveness and decide whether to implement some or all of the
trial or make any further changes.

In  addition  to  the  above,  CWML  will  be  updating  the  Contractor  Handbook  and  the  Lone
Working Policy to apply to contractors.

Yours faithfully

Canary Wharf Management Limited

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